The best all-in-one solution for managing your organization's assets, systems, field staff, and customer interactions. Using GPS tracking and mobile templated tasks, Zegoal is a mobile tool that helps businesses stay flexible, efficient, and profitable.
It helps you with:
- Digitalizing paper-based processes.
- Automating the work processes of field personnel.
- Monitoring objectively the results of personnel activities.
- Addressing issues of work and control automation for field personnel, including discipline (tardiness, absenteeism), quality of work (customer loyalty and a good reputation = more orders and revenue), and business process automation (faster work, fewer errors, reduced call costs, paperless office).
How does it do it? What are its tools and solutions?
- Immediate digital data collection in the field.
- Connecting tasks/jobs to specific service objects (companies, their offices, employees, property) allows for analysis of both specific information and the history of the object.
8 GPS control provides insight into where and when employees were.
- Control of tasks in digital form gives an idea of what they were doing and what the results were.
Results for the client:
- Decrease in employee control costs.
- Improved efficiency (for example: power engineers with GPS control and clear tasks increased the collection of electricity bill debts by 16% in three months).
- Employee evaluation (quality control) based on objective factors: the number of completed tasks, the number of visited objects, and the quality of task completion.
- Better understanding of which practices are best to employ and where the bottlenecks are.
- Retaining valuable data: current data, plus contact history during vacation, illness, or employee termination, is safe and protected in the Zegoal CRM block.
- Customer loyalty: the wow effect of using new technologies, transparency of results (including a black box technology for customer complaints), and standards control (the quality of work, employee appearance, offices).
- An efficient ecosystem of software solutions.
It at Zegoal believes that the customer always comes first, second, and third! It looks forward to connecting with you and helping you create strong relationships with your field employees to improve efficiency and company revenue.
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