Trainn is a Customer Education platform for SaaS companies of all sizes to onboard and train customers, at scale, using product training & how-to videos, feature walkthroughs, and a dedicated customer training Academy.
Trainn believes that happy customers aren’t born; they are trained. Customer Education is the sure-shot way to drive product adoption, retention, advocacy, and sustainable revenue growth.
The Trainn platform comprises:
- A complete video tool kit to create, edit and share a variety of product videos
- A zero-code Academy builder with an in-built Video Authoring toolkit and course builder
- Video analytics to track video engagement, viewer behaviors, and learners' progress
- Integrations to connect your video insights to CRM apps and 1000s more through Zapier
What sets Trainn apart?
Trainn is the only platform built for video-led customer education
One place to create videos, edit, embed across channels and track performance
Support for omnichannel video distribution
Zero-code Academy builder
Features of Trainn Video Tool-kit
** Chrome extension: Turn the Chrome plugin on, walk through your screen, and let Trainn capture your step-by-step actions into a perfect video.
- Create product walkthroughs
- Create how-to videos for your knowledge base and help center
- Create instant screen records
- Create training courses for Customer Academy
** Slide-by-Slide Video Editor:
- Automatically turn your script into voice overs
- Add voice-overs and subtitles in different languages
- Use text and shapes
- Add spotlights to highlight sections
- Blur sections you want to hide
- Customize videos with your brand logo, color, theme
** Omni-channel Video Distribution:
- Share videos in just one click
- Place how-to videos in knowledge bases and help centers
- Publish a Video hub with tracking enabled
- Host your own Structured Learning Center
** Video Analytics:
- 360-degree video performance dashboard
- Learner-based tracking for audience viewing trends
- CRM integrations for wholistic video insights
** Customer Academy:
- In-built Video Authoring software
- Course builder to design courses, chapters, lessons, certifications
- Quiz builder to generate assessments and quizzes
- zero-code Academy builder
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