Cinareo

Cinareo is an innovative SaaS solution for capacity planning that complements any WFM platform and sets a new standard for workforce planning and decision support for multi-channel contact centers. This platform provides robust and pro-active resource planning and financial analysis to cost-efficiently manage front and back-office staff, as well as all support staff. Cinareo is founded in best practices with inputs spanning over 30 different categories, allowing for extremely accurate planning capabilities, including recruitment and training planning and what-if scenario modelling.

Cinareo eliminates the need for unsustainable Excel spreadsheets, answers “What if?” questions in mere seconds, while providing a single source of truth for resources and financial requirements across all queues, skills, and lines of business within an organization.

Not only is Cinareo configurable to each unique organization, but it provides "one source of the truth" with built-in version control, online collaboration capabilities, and pro-active planning for new hire recruitment and training.

Stop planning just one or twice a year. Stop struggling with manual spreadsheets and spending hours using Excel. Plan quickly, plan easily and plan often online with Cinareo.

Tuyên bố miễn trừ trách nhiệm: WebCatalog không liên kết, hợp tác, được ủy quyền, chứng thực bởi hoặc có bất kỳ mối liên hệ chính thức nào với Cinareo. Tất cả tên sản phẩm, logo và thương hiệu là tài sản của các chủ sở hữu tương ứng.