PerfectBot

PerfectBot is an advanced AI agent designed to integrate seamlessly with the Gorgias help desk. It provides automated, human-like conversational support to instantly resolve customer tickets, significantly reducing response times and operational costs. Key Features: * Instant AI Resolutions: PerfectBot works within the Gorgias app to provide immediate answers to customer inquiries. * Multi-Source Training: The AI learns from your Help Center, past customer tickets, Shopify product details, policies, and blog content. * High Automation Rate: Automate over 60% of customer tickets, allowing human agents to focus on more complex issues. * Smart Handover Scenarios: PerfectBot can reassign complex problems to human agents, ensuring seamless customer support. * Customization: You can personalize the bot's name, avatar, greetings, and handover scenarios to align with your brand. * Built-In Gorgias Widget: Modify AI responses, train the agent, and customize handovers directly within the Gorgias app.