swivl

Even the best Self Storage operators often miss nearly 49% of all incoming communication that can turn into a sale, while wasting time on answering repetitive questions, instead of focusing on revenue generating activities. Introducing the only AI-powered Customer Engagement platform in Self Storage. With an industry leading Natural Language Processing model, swivl can answer hundreds of Self Storage questions spanning different topics. swivl augments your team to understand what works and automatically tune property-level decisions every day to attract ready-to-lease customers. All across website, SMS, email, Voice, QR codes, and other digital channels. Operators leverage swivl's automation to power things like digital assistants, online self-service automation, website inventory recommendations, call center deflection, and omnichannel experiences. swivl’s AI Assistant averages an 80% resolution rate without human intervention, with more than 200,000 assisted reservations across 4,000 Self Storage locations.