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Since its inception in 1987, Open has provided technology that helps telecommunications and utility service providers meet their business goals and implement innovative strategies. Open’s software solution has allowed its clients to stay on top of their industry’s biggest challenges by giving them the agility to act on current and future problems. The company believes that through truly great technology, it can help simplify the way service providers operate, create value, and increase customer satisfaction. With these core values, Open created its single, state-of-the-art, comprehensive product: Smartflex. This holistic, multi-service, preconfigured software solution provides a powerful billing engine, a robust customer care suite, an agile mobile workforce management system, a smart metering engine, and hundreds of other functionalities to satisfy its clients’ core needs.
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