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Certus AI is replacing the restaurant phone line with Voice AI.
Restaurants lose up to $100,000 per year per location from missed calls, lost orders, and abandoned hold lines. Staff are overwhelmed. IVRs frustrate customers. Call centers are expensive and impersonal.
It’s 2025. Guests don’t leave voicemails or wait on hold. They just move on.
Certus is an AI voice agent built for restaurants. It answers every call, 24/7 — taking orders, processing deliveries, booking reservations, upselling, and handling complaints in English, Spanish, French and more. Certus is built to manage the phone line end to end, from the customer call to the restaurant tech stack, with zero human intervention required. It currently integrates with industry-leading systems like Toast, Square, Clover, UberEats, DoorDash, and more.
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