Top Zoho Assist Alternatives

TeamViewer Web

teamviewer.com

Remote support like never beforeEverything you need on one platform. Discover a seamless and secure experience with the all-new TeamViewer.

GoTo

goto.com

An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. The Meeting solution, available to buy standalone, is trusted by millions of people every day for real time virtual communication and collaboration. Get a fast, easy and reliable professional online meeting solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. Nothing can match the momentum of your team or business when it’s fueled by an award-winning collaboration solution, the Meeting solution from GoTo Connect pairs productivity with flexibility to let employees work effectively anytime, anywhere on any device.

Webex

webex.com

Webex Webinars (formerly Webex Events) is a scalable webinar platform that can create engaging and impactful experiences for everyone, from small sessions to massive global audiences. Make webinars inclusive, engaging, and interactive: • Encourage active participation with moderated Q&A, live polling, chat, emoji reactions, and gesture recognition • Let attendees listen in their preferred language with live interpreters included in session • Dive deeper into topics or encourage connections with breakout sessions Deliver professional and custom webinars at scale • Manage the stage and content that your audience sees before, during, and after the event • Curate the attendee registration experience with custom branding options and themes • Rehearse the entire presentation with co-panelists before going live • Accommodate up to 100,000 attendees • Reach global audiences with real-time translations in 100+ languages

Ramp

ramp.com

Ramp is the ultimate platform for modern finance teams. From corporate cards and expense management software, to bill payments and vendor management, Ramp is the all-in-one solution designed to automate finance operations and build healthier businesses. Over 25,000 businesses—including Shopify, Zola, Opendoor, and Glossier—have switched to Ramp to save an average 5% more and close their books 8x faster.

Splashtop

splashtop.com

Splashtop is a family of remote-desktop software and remote support software, developed by Splashtop Inc. Splashtop enables users to remotely access or remotely support computers from desktop and mobile devices. Splashtop enables remote computer access for businesses, IT support and help desks, MSPs, and educational institutions.

Switchboard

switchboard.app

Move faster with fewer meetings. Share ideas, give feedback, and make decisions in an async-first collaboration platform. Make faster progress: Instead of scheduling a meeting, share apps and files in an interactive room that’s always up to date. Share with context: Give feedback and make better decisions by keeping tools, docs, and conversations in one place. Talk face to face: Not all meetings are bad! Flip on video in any room to co-browse and co-accomplish more together.

Consolto

consolto.com

Consolto’s hope is that with their SMB-focused conferencing solution, anyone can offer high impact, one-on-one digital services that are on par and even exceed those provided by larger organizations. The Problem According to Consolto.com, right now setting up a videochat with a client can be somewhat of an awkward process with current solutions like Zoom, Skype or Google Hangouts which were not built for business to client scenarios. They require either: Some sort of client installation -- bummer. Username/Password credentials -- where is that darn password? Sending a link or an email to connect with prospective clients -- tedious. Adding to contacts -- privacy anyone? Little to no backoffice capabilities. How’s one supposed to get any business done? Another important aspect that is poorly addressed by these solutions is their ability to manage the sessions. For example, Zoom does not save texts from chats, so important notes and insights written during sessions are lost. These types of solutions make it difficult to manage sales or consultation sessions. Consolto sees their solution as a VCRM -- a Videochat-based Customer Relationship Management platform that was designed to enhance business interactions. It enables anonymous, contactless (without exchanging contact details), frictionless (no downloads, no credentials) real-time communication via video. Their product is available either as a website widget or a direct link enabled through a Personal Page. Fully optimized for the needs of SMBs and freelancers, Consolto’s easy to install solution (just one line of code) deploys an impressive roster of high impact functionality that simplifies the management of videochat business interactions. These functionalities include meeting scheduling, in-app invoicing and payments, memos, session transcription (coming soon), CRM-like followup notifications, client analytics and persistent messaging, to name just a few.

LiveCaller

livecaller.io

Lack of communications channels on websites results in customer churn, low satisfaction rate and minimal to zero customer success, in addition potential value of one-click voice calls for businesses across industries is huge, so LiveCaller basically solves those issues by offering all in one solution, that combines different communication channels (Web-Call, Chat, Callback, Social Messaging Apps) into a single platform.

BlueJeans

bluejeans.com

BlueJeans is the meetings platform for the modern workplace. We bring video, audio and web conferencing together with the collaboration tools people use every day. The first cloud service to connect desktops, mobile devices and room systems in one video meeting, BlueJeans makes meetings fast to join and simple to use, so people can work productively where and how they want. It is the meeting solution teams trust to do their best work.

Demodesk

demodesk.com

Demodesk is the leading platform for virtual sales. Schedule meetings on auto-pilot, run professional video meetings, and coach sales teams in real-time with AI. 100% GDPR compliant, enterprise-grade security and support. The platform automates repetitive tasks and streamlines the entire sales process, enabling sales representatives to focus on building relationships and closing deals. Features such as automated scheduling, real-time note-taking, and CRM integration optimize efficiency and productivity. With Demodesk, sales professionals can deliver captivating product demos that go beyond mere slideshows. The platform offers revolutionary screen-sharing and interactive capabilities to create an immersive and personalized experience for prospects, leading to increased engagement and higher conversion rates. Features like shadowing or integrated playbooks and battle cards, enable real-time coaching during virtual calls. The platform offers comprehensive analytics and reporting features that provide actionable insights into sales performance. Armed with this valuable data, sales leaders can make data-driven decisions, optimize sales processes, and identify areas for improvement. Businesses of all sizes rely on us to digitalize sales, boost productivity and drive more revenue. Key results from our customers: +25% time saved on manual tasks (Pipedrive) ↑ 2x conversion rate (Clark) +30% higher revenue per seller (Treatwell) ↑ 3x increase in agent productivity (Eigensonne) For more information visit demodesk.com.

Genesys Cloud

genesys.com

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. * Automate Successful Outcomes Simplify how you connect with customers across channels. With smart automation across the entire customer journey, you can use data and insights gained to take the right action at the right time to create the best outcomes. * Innovate at Scale Give your employees and call center agents the information they need in a tool built to drive engagement, improve customer interactions and boost your team’s performance. * Reimagine Experiences that Matter Use Genesys Cloud CX as an all-in-one cloud call center application and easily extend the suite with hundreds of packaged integrations. Take full advantage of the composable customer experience platform with third-party integrations and applications so you can reach customers any moment, on any channel. With an all-in-one suite of digital capabilities in Genesys Cloud CX, call center employees and customers can engage in seamless conversations across digital channels like chat, email, text and social media. Enhance the customer experience with bots and predictive artificial intelligence (AI) and route to a human call center agent when customers have more complex needs. Genesys is redefining the customer experience with innovative call center software. Our award-winning Genesys Cloud CX deploys in days, is intuitive to use and innovates with upgrades each week. With real-time dashboards, simple management tools and analytics, Genesys Cloud CX provides the insights you need to run your business. And you’ll take your contact center and CX strategy into tomorrow — no matter where your agents are located or which channels they handle.

CrankWheel

crankwheel.com

Share your screen without any friction. Screen share in seconds during a voice call. You send a link via email or text or share your public link and the viewer opens the session in any browser and on any device. No setup or registration is required for the viewer. Add visuals to voice calls. No need to move the conversation to a collaboration platform. Your viewers are never required to share their webcam. Establish trust faster and close the deal in the first cold call with CrankWheel. Features: Easy screen share Stream HQ videos with sound within a screen share Electronic Signature on forms Record your screen and webcam and embed the video in emails. Allow the viewer to take control A preview window shows you what the viewer sees and if he is engaged A CTA widget that alerts users instantly when a customer requests a call Capture warm leads from SM or newsletters and call them within seconds Customizable post-session redirect URL

Demio

demio.com

Demio is the easy way for marketing and customer-education teams to effectively scale their efforts through live video in less time than ever before. Whether you are looking to Generate & Qualify Leads/Customers, Activate Users & Increase Trial Conversions, or Educate Customers & Reduce Churn, Demio is the perfect platform for you. Learn why Demio is trusted by some of the leading SaaS companies around the world. Take an interactive tour here: https://hubs.li/Q01KrHC90. Demio is a certified app in the HubSpot App Marketplace! Check out our app here: https://ecosystem.hubspot.com/marketplace/apps/marketing/webinar/demio-418995

Surfly

surfly.com

Surfly provides co-browsing and collaboration technology that lets you upgrade any conversation, from any channel, seamlessly, and support customers as if you are sitting side-by-side. Your customer simply clicks a link, or button, and their co-browsing session instantly begins in their browser window, and you see what they see. With Surfly there is no software to download and no code to add to your website. Surfly’s technology provides a smooth and fast experience, with no loss of quality, even when co-browsing websites with audio and video. Surfly can also be easily customised to fit any customer experience flow. You can launch co-browsing sessions directly from your website and even customize the flow in such a way that it perfectly matches your website’s look and feel. With our fully documented API, you can quickly integrate Surfly into other chat solutions, CRM systems, and call center platforms. Surfly’s key features include: - Document sharing - Video chat - Control switching - Field masking - Action logs - Behaviour control - Customisable UI - Security and privacy compliance - Single sign on

join.me

join.me

Screen sharing, online meetings and team collaboration are all fast and easy at join.me. Show work who's boss. Try JoinMe free today!

ezTalks

eztalks.com

ezTalks is specialized in providing reliable web conferencing and video conferencing solutions. It offers cloud and on-premise software with powerful features such as HD video/ audio Chat, IM, screen sharing, record and whiteboard, etc. It also offers high-quality video conferencing devices which are integrated with software and deliver the simple and ultimate meeting experience. ezTalks aims to make your meetings easier and more collaborative.

ClearSlide

clearslide.com

We aspire to make every customer interaction successful. Every email, every meeting, and every presentation should be amazing. ClearSlide provides a complete Sales Engagement Platform that combines content management, integrated communications, engagement analytics, and guided selling to power dynamic engagement with buyers and maximize your existing CRM investment. ClearSlide customers achieve higher seller productivity, increased sales management effectiveness, and stronger customer-facing messaging. ClearSlide customers report: 10%-20% increase in closed deals 25% decrease in time to on-board new reps 50%-80% reduction in selling costs Sales Productivity An intuitive, integrated Sales Engagement Platform – with content, communications, and analytics at your fingertips to guide next step actions. Leader Effectiveness Powerful Engagement Quadrant Dashboards in ClearSlide and CRM improve deal visibility, coaching, and stronger forecasting and business results. Content Impact Recommend and promote content, providing reps the right content and tools at every point in the sales cycle. Refine and optimize messaging based on direct customer engagement and feedback.

Acquire

acquire.io

Acquire equips enterprise teams with the digital tools they need to create the best customer experiences. With features including secure cobrowsing, AI chatbots, live chat, and video calling, Acquire empowers teams to proactively resolve complex sales, service, and support issues in real-time across all channels. With Acquire, businesses can continuously engage customers while minimizing resolution time and redundancy. Acquire’s flexible and scalable software suite meets the customer service, sales, and support needs of any business — on any device. Acquire is headquartered in San Francisco. The company’s customers span the globe and include several Fortune 500 brands. Acquire is backed by groups like Base10, S28 Capital and Fathom Capital.

RemoteHQ

remotehq.com

We bring people together by going beyond video conferencing. Our platform connects people to the applications and virtual resources they need to get work done. Use RemoteHQ to host your team meetings, sales demos, support calls, training sessions, and more.

Samepage

samepage.io

Samepage facilitates communication, project management, running meetings, online collaboration and more by combining team chat, video conferencing, screen sharing, task management, file sharing, and ... Show More eal-time team document collaboration in a single cloud-based collaborative workspace.

Cohere

cohere.io

Cohere.io is an AI-powered tool designed to enhance the efficiency and effectiveness of customer experience (CX) teams. Its primary function is to help resolve customer support tickets more quickly, resulting in improved customer satisfaction and cost reductions. Cohere.io employs cobrowsing technology to visually guide customers directly over phone or live chat. A unique feature of this tool is its ability to automatically resolve a significant proportion of customer tickets. It achieves this by extracting knowledge from previous support conversations and articles, and converting them into personalized and precise answers to customer queries. If a particular question has been addressed before, its generative AI capability allows it to automatically provide the already-approved solution, ensuring that the same question is not answered twice. Cohere.io also carries out tasks on behalf of support agents, guiding users through problem-solving steps or executing actions for them. It further offers Cardina's advanced analytics capabilities to identify potential issues, trends, and content gaps, assisting the resolution process. The tool strives to always provide accurate answers, leveraging the latest advances in large language models. The effectiveness of Cohere.io extends to when customers would typically ask questions, allowing for the delivery of satisfactory 24/7 customer support services. This tool is designed to interface seamlessly with the support desk platforms companies already use. Cohere.io's ease of integration and its ability to yield significant results within a short time frame make it a valuable tool for companies aiming to optimize their customer service process across different channels including chat, email, and SMS.

Kumospace

kumospace.com

Kumospace is building the office of the future – a virtual one that places humans first. Where teamwork and productivity are in lockstep with company culture. Empower your team to reach their full potential with a virtual workspace that inspires employees to bring their best. Kumospace eliminates friction around communication, minimizes misunderstandings, and helps teams celebrate wins together. Join thousands of companies who have successfully solved the challenges of remote work with Kumospace.

Screendesk

screendesk.io

Request screen recordings or start a live screen sharing session with your customers. No download or installs required. Integrates with your helpdesk (Intercom, Zendesk, HelpScout).

Samesurf

samesurf.com

Samesurf is a patented, real time collaboration platform that enables multiple people to interact with the same online experiences in real time from any device or browser without installs or coding. Widely considered as the inventor of modern co-browsing, Samesurf also enables participants to (1) Instantly upload & share documents and videos (2) Talk or video chat via VOIP and phone lines (3) Redact sensitive input fields or other screen elements (4) Share offline content (5) Garner in-depth analytics (6) Record sessions Samesurf supports a diverse set of use cases that include sales, support, training, telemedicine, and virtual meetings.

Thirdlane

thirdlane.com

Thirdlane Connect serves as a versatile customer communication and team collaboration application, offering your team a suite of features including chat, voice and video calls, conferencing, screen sharing, file sharing, and seamless integration with CRM and various other business applications. Facilitating multichannel customer communications and team collaboration, Thirdlane Connect is designed for both local and remote workers, supporting web browsers, iPhone, Android devices, as well as Windows, Linux, and Mac desktops. This powerful application is fully integrated with and powered by the Thirdlane Business Phone System or Thirdlane Multi Tenant PBX platforms. These platforms can be securely deployed in various settings, whether on premises or in private or public clouds, ensuring flexibility and security for your communication infrastructure.

Reve Chat

revechat.com

REVE Chat is an AI-powered omnichannel consumer engagement platform that offers live sales and support. The automated live chat platform helps you to engage customers 24 hours a day, qualify leads across different channels, and increase conversions. It is a platform for customer communication that streamlines every interaction with customers with businesses. REVE Chat provides a comprehensive set of visual engagement features, such as chatbot, livechat, co-browsing and video chat, to enable faster resolutions through individualized interactions. You can easily engage your customers across their preferred channels with REVE Chat to provide an omnichannel messaging experience. REVE Chat also includes Advanced Routing, Queuing, Auto Triggers, and Visitor Analytics. Businesses attract customers through a variety of channels, including websites, WhatsApp, Facebook, Instagram, Viber, Telegram, App, and others. REVE Chat makes communicating with them from a single platform extremely efficient. Chatbot can automate customer assistance and engagement, the live chat solution can take customization to the next level with a human touch. The powerful platform assists businesses throughout the customer experience, from lead creation to customer happiness and retention.

Aericast

aericast.com

Wireless presentations from your laptop. Turn screens to digital signage when room not in use. Just download AeriCast Receiver app and turn any device into a receiver for Wireless Presentations.

Enablex.ai

enablex.io

EnableX.io is a Singapore-based, global, full-stack communications platform and solutions provider that enables developers and businesses to deliver a holistic omnichannel experience to their consumers using video, voice, SMS and WhatsApp APIs, SDKs and low code solutions. Backed by a team of over 50 passionate technologists, it empowers Fortune 500 companies as well as start-ups across the globe through its interactive and highly engaging customer experience platform. Founded in 2017, the company has established a strong presence across APAC, US, and Europe, serving customers from a diverse industry including Healthcare, Telecom, BFSI, Education, Retail, and E-commerce. An industry first, EnableX.io is offered both as a cloud and on-premise CPaaS platform. This flexible deployment capability allows us to work with Telco's and service providers looking to launch CPaaS under their brands as a fully white-labeled offering. It also addresses the needs of enterprises looking at the private deployment of CPaaS due to regulatory and data privacy requirements, and the developer community at large. EnableX.io is a full-stack CPaaS service empowering businesses to deploy omnichannel communication (Video, Voice, SMS, and Messaging) across devices and platforms. From one-to-one chats to large-scale broadcasts, we make communications smarter, flexible and more personal, helping enterprises stay ahead in the digital world.

Fullview

fullview.io

Experience seamless, zero-download co-browsing built for modern customer support teams. Fullview enhances phone support and cuts resolution times with easy web screen control and sharing. Key Fullview benefits: * Cut resolution time by leading customers directly on-screen with top-tier co-browsing * Quickly identify bugs and issues by recording and analyzing user sessions * Troubleshoot effortlessly with console logs, error data, and device details * Leverage AI for insights like sentiment analysis and call summaries Fullview integrates with tools like Intercom, Zendesk, and Salesforce for direct co-browsing from support tickets. Trusted by fast-growing companies and Fortune 500s. Other features: * No-download co-browsing with chat, screen sharing, and annotation tools * Schedule cobrowsing calls for later * Inbound cobrowsing feature (users can request you start a session with them) * Automatic detection of user frustration signals (like rage clicks) * AI-generated transcripts and summaries * Customizable privacy controls

Blitzz

blitzz.co

Blitzz is a curated platform to suit the needs of inspectors so that they have the tools to complete inspections just as easily as if they were doing it in person. These features include: Markup Tools - HD Image & Video Capture - Mobile & Web Screen Sharing - HD Video Call - Reporting and Analytics Tools And More Moreover, clients don’t need to download any app to get started. All inspectors need to do is send clients a link to start the video call. Our remote video inspection platform offers all of the tools and resources inspectors need to effectively complete inspections while saving time and cutting costs.