Podium
podium.com
Podium is an all-in-one lead conversion and communication platform powered by AI and ready to integrate with the tools you already use. Over 100,000 businesses use Podium to stand out from their competition. * Podium is a communication tool that helps businesses with website conversions and customer interactions. * Reviewers frequently mention the convenience of accessing the app from any device, the ease of use, and the positive impact on customer communication and website conversions. * Users mentioned issues with customer service response times, difficulties with certain features, and dissatisfaction with the pricing and contract terms.
Odoo
odoo.com
Odoo is business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management. The Community version is libre software, licensed under the GNU LGPLv3. There is also a proprietary "Enterprise" version, which has extra features and services. The source code for the framework and core ERP modules is curated by the Belgium-based Odoo S.A.
ADP Workforce Now
adp.com
ADP Workforce Now is the only all-in-one, cloud-based HR suite that adapts to the way you work. Built on a single database, ADP Workforce Now features Human Resource Management, Payroll, Benefits, Talent Management, Time & Labor Management, Learning and Analytics, and Return to Office capabilities. Managing your people has never been easier. ADP Workforce Now equips you with the tools not just to track HR information, but to help you manage your workforce and make data-driven decisions. And, as you grow, you can add the functionality you need. Empower all levels of your organization with tools and capabilities designed specifically to provide an engaging experience for business leaders, managers, and workers. • All-in-one: A configurable HR platform to efficiently manage all your people management functions — payroll, HR, time, talent, and benefits — within a single database. • Confident Compliance: Our industry-leading security keeps your data safe, while our deep compliance expertise and solutions help you protect your business. • Ease of use: Innovative, easy-to-use features at your fingertips, making it easy to work in ways that fit your needs while also providing a better experience for your workforce • Insights in the flow of work: Make decisions with confidence, informed by insights from the richest and most robust workforce database in the business. • Integrated and connected ecosystem: Broaden your people management capabilities with the largest HR ecosystem that easily and securely integrates with leading third-party solutions. Easily connect with vital partners such as accountants, brokers and financial providers. PAYROLL. Save time and reduce errors with the all-in-one suite purposefully built to help you operate your business and meet your compliance needs.
ManyChat
manychat.com
Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations every year and is used in over 190 countries. Engage your customers instantly. Automate interactive conversations in Instagram Direct Messages, Facebook Messenger, WhatsApp and SMS to grow your brand. Whether you are looking to generate more leads, automating your campaigns, or improving customer satisfaction by increasing your SLA times, Manychat has all the tools to solve your business's marketing needs. This is what Chat Marketing is and what Manychat is.
Sideline
sideline.com
Access your Sideline phone number from any device for online messaging. With Web Messaging, you can stay connected with SMS texting from the comfort of your desktop.
Brevo
brevo.com
In today's competitive business landscape, providing exceptional customer service is paramount for building a thriving brand. With Conversations by Brevo, you can elevate your customer support to new heights while boosting sales and cultivating lasting customer relationships. Our powerful, all-in-one platform empowers your team to deliver top-notch support and streamline your customer service operations. Real talk, in real-time Conversations integrate email, live chat, and social media channels like Facebook, WhatsApp, and Instagram. No more tab-shuffling or copy-pasting. Centralize all customer interactions in one convenient feed. Convert visitors into customers and unlock the revenue growth Engage prospective customers with our live chat widget and chatbots, ensuring they convert before leaving your site. Retain and nurture existing customers to maximize revenue in today's competitive landscape. Efficiency at your fingertips Save time with canned responses featuring up-to-date variables. Build a comprehensive help center to address FAQs and reduce repetitive inquiries. Leverage self-service and automation tools for more meaningful conversations. Use the Brevo Conversations mobile app for Android or iOS on the go. Seamless Integration and Data Consolidation Conversations by Brevo seamlessly integrates across Brevo products and beyond, providing you with a unified customer command center. Effortlessly manage your marketing funnels and more with deep integrations with WordPress, Shopify, WooCommerce, and others. Streamline shipping, returns, reviews, loyalty programs, and other essential business functions. Gain a comprehensive view of each customer by collecting and consolidating all relevant data in one place. Join 500,000+ businesses that have chosen Brevo and experience the power and simplicity of Conversations by Brevo. Whether you're a small business or an enterprise, we have tailored plans to meet your needs.
Klaviyo
klaviyo.com
Klaviyo powers smarter digital relationships with an intelligent marketing automation platform that is fueled by all of your customer and designed from day one for scale. Built on a flexible, real-time database that centralizes all your customer data — from your entire tech stack, for any length of time, in full granular detail — Klaviyo makes it easy to create, deliver, and optimize incredibly sophisticated and personalized experiences across email, SMS, mobile apps, reviews, the web, paid ads, and more. Join more than 130K paying customers using Klaviyo to increase conversions and customer lifetime value — and grow on their own terms. Learn more at klaviyo.com.
BambooHR
bamboohr.com
BambooHR is an American technology company that provides human resources software as a service. Founded in 2008 by Ben Peterson and Ryan Sanders, the company is based in Lindon, Utah. BambooHR's services include an applicant tracking system and an employee benefits tracker. In 2019, Gadjo C Sevilla and Brian T. Horowitz wrote in PC Magazine that BambooHR is "pricier than competing products" and "lacking in benefits administration (BA) features compared to rival solutions" but its "solid feature set and user-friendly interface push it to the top of our list".
Handshake
joinhandshake.com
Handshake for Employers is the only all-in-one early talent recruiting platform with access to 10m+ responsive students and alumni. Across universities, community colleges, and alternative education programs (bootcamps, corporate learning programs), when students look for meaningful work that aligns with their interests and skillset, they start that journey on Handshake. Meet your next great hire on Handshake. Request a demo: https://joinhandshake.com/employers/request-more-info/
Zoho Campaigns
zoho.com
Email marketing software that drives sales. Create, send, and track email campaigns that help you build a strong customer base. From beautiful email templates to an easy-to-use editor, and automation tools to real-time analytics, Zoho Campaigns has it all.
JustCall
justcall.io
JustCall: The All-in-One Business Communication Platform Connect with prospects and customers across voice, SMS, email, and WhatsApp. Automate workflows with 100+ integrations and AI magic, and watch your business grow on autopilot. Trusted by 6,000+ businesses globally, JustCall equips customer-facing teams to deliver flawless customer interactions fueled by real-time and post-call AI insights. Top JustCall features to watch out for: * Inbound and outbound calling * Send and receive SMS & MMS * Sales dialer (Auto, Predictive and Power dialers) * SMS Workflows * SMS Bots * Multi-level IVR * Real-time agent assist * AI-powered SMS Copilot * AI coaching * Sentiment analysis * AI call scoring * Live call monitoring * Shared WhatsApp inbox * Automatic call distribution (ACD) * 100+ CRM integrations * Business phone numbers in 70+ countries
Paychex
paychex.com
Paychex, Inc. is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Backed by more than 45 years of industry expertise, Paychex serves approximately 670,000 payroll clients as of May 31, 2019 across more than 100 locations in the U.S. and Europe, and pays one out of every 12 American private sector employees. Paychex Flex is an all-in-one HR solution designed with simplicity in mind. With technology that grows and changes with your business, Paychex has the right combination of innovative business solutions and dedicated support to help you reach your goals, wherever your business is going. * Hire, pay, manage, and retain employees with confidence * Get experienced, award-winning support where and when you need it with our 24/7/365 live support team * Stay ahead of changing laws and regulations with our compliance experts * Access your information on the go with the Paychex Flex Mobile App * Talent Management: Recruit, retain, and develop top talent from a single HR platform and streamline your hiring and onboarding process. * Workforce Management: Improve employee efficiency and productivity with our vital workforce management resources. * Payroll and Financial Support: Easily pay employees and manage taxes, expenses, and more, so you can continue to focus on your business. * Employee Benefits: Attract and retain top talent by offering valued employee benefits while simplifying your plan administration. * PEO and HR Outsourcing: Support your business throughout the entire employee lifecycle with our comprehensive HR outsourcing solutions. * Employee Experience: Save time and improve accuracy by giving employees access to self-service HR, training, and financial tools. * Integrations: Automatically and accurately connect and share data between your software and Paychex Flex. Choose the right level of technology and support for your business now — while keeping the ability to grow as your needs change. See why Paychex is the largest HR company for small to medium-sized businesses and let us simplify your payroll experience.
Constant Contact
constantcontact.com
Constant Contact, Inc. is an online marketing company, headquartered in Waltham, Massachusetts, with additional offices in Loveland, Colorado; and New York, New York. Constant Contact provides email, social media and event marketing tools to help small businesses grow their customer base.
Personio
personio.de
Personio is the all-in-one HR software that helps unlock the power of your people by enabling you to manage each stage of the employee lifecycle. Our software streamlines how you recruit, onboard, manage, develop and pay employees. Over 10,000 organisations across Europe trust Personio to drive efficiency with innovative features such as Compensation Management, HR Helpdesk, Performance and Development and Surveys. We have 300+ employees providing support with a 90% customer satisfaction level and 180+ integrations available. Upgrade your HR team from spreadsheets to strategy now – book your free demo today: https://www.personio.com/webdemo/
Qualtrics
qualtrics.com
Used by more than 13,000 brands and 75% of the Fortune 500, Qualtrics CoreXM is the most trusted, intelligent, and scalable all-in-one platform for experience management. Qualtrics CoreXM is the foundational research tool for building, launching, and analyzing survey research. With CoreXM, you can bring siloed or outsourced operations into a holistic, end-to-end platform for all insights that you are looking to gather and act upon. Featuring capabilities and solutions for every department, CoreXM helps you to reach your audiences wherever they are, ensuring you get insights faster than ever before. You can even create your own projects, or use projects designed by Qualtrics experts — for brand, customer insights, product research or employee experience — so you can take action where it’s needed most. With Qualtrics CoreXM, you enable everyone to capture, analyze and share actionable insights and use them to identify or improve existing products, services and experiences. It’s time to increase your experience data efficiency with the world’s most flexible solution for modern-day research and feedback. 1) Focus on the right outcomes Empower every decision with predictive insights and AI-powered recommendations to take the right actions and improve experiences. This includes AI-driven text analytics to understand open-ended feedback at scale, reporting for each stakeholder, and plenty more. 2) Sophisticated research made simple Create, customize, and modify any research project in minutes with a point-and-click UI, PhD-backed methodologies, and a robust library of more than 100 question types and templates designed by survey scientists. All ready to use, with no coding required, ever. 3) Drive speed and agility Scale access to experience insights across the organization with purpose-built solutions, workflows, and easy collaboration. Add to that a flexible platform with unmatched integrations into the systems your organization already uses. 4) Save time and money Standardize your research on a single platform to build out a comprehensive system of record for all your respondent data. Become a research expert with AI that does the heavy lifting for you, offering recommendations to improve survey quality and compatibility. 5) Consolidate and streamline research Through one unified system that connects and centralizes everyone’s ability to listen, understand and act on feedback and experience opportunities, delve deeper into data, design personal experiences at scale, and drastically increase research efficiency. 6) Reduce risk exposure Featuring unbeatable enterprise-grade security, compliance and governance functionality, Qualtrics CoreXM is GDPR, HITRUST, ISO 27001 certified and FedRAMP compliant. 7) Expand your bandwidth with experts on demand Make your data work harder for you. Enlist our Research Services and network of partners for support with design, analytics, reporting and respondent sourcing. Plus, thanks to a fully flexible engagement model, use us as much, or as little, as you need. Key Qualtrics CoreXM product features - Expert designed templates - Drag-and-drop survey builder - Automated XM Solutions - Customizable survey themes - Full collaboration tools - Advanced survey logic - Quota management - Built-in, AI-driven methodology and question quality analysis (ExpertReview) - AI-powered analytics and intelligence (Stats iQ & Text iQ) - Crosstabs - REST API access for system integration - SMS distribution - WCAG 2.0 compliant - Email and chat support
ActiveCampaign
activecampaign.com
ActiveCampaign for Marketing connects every tool and channel you use in your business to engage customers at every state of the customer lifecycle. Harness data from email marketing, social media, digital advertising, and your website, to tailor personalized touchpoints with your contacts – ensuring your marketing is effective, engaging, and memorable without costing you time. We put automation to work for you so you can focus on the personal touches that set your business apart, and ensure that you haven’t missed a step with any of your customers. What are some of the things you can do with ActiveCampaign? -Automate personalized experiences across all your customer touchpoints -Track buyer preferences, behavior, and many custom attributes across the entire customer lifecycle for deeper segmentation and more effective outreach -Customize sends based on almost any parameter, so your messages are always targeted for the right audience -Use data from the entire customer lifecycle to choose the best content, send time, and delivery channel for each customer -Create entirely customized campaigns with minimal effort, then improve your send strategy in real time based on customer behaviors -Replicate the 1-1 personal experience for every customer, no matter how big your business gets
Vonage
vonage.com
Vonage (, legal name Vonage Holdings Corp.) is an American publicly held business cloud communications provider. Headquartered in Holmdel Township, New Jersey, the company was founded in 2001 as a provider of residential telecommunications services based on voice over Internet Protocol (VoIP). As of 2020, Vonage reported consolidated revenues of $1.25 billion Through a series of acquisitions beginning in 2013, Vonage, previously a consumer-focused service provider, has expanded its presence in the business-to-business marketplace. Vonage's offering includes unified communications, contact center applications and communications APIs.
Textline
textline.com
Make business personal with a fast, friendly, and convenient business SMS channel for modern support and sales teams. Create stronger customer relationships with two-way communication on the most secure business text messaging platform. Textline is a feature-rich and secure business texting platform. It empowers support, sales, marketing, and operations teams to communicate better and at scale. Connect with customers, leads, patients, or employees using Textline to build better relationships, deliver top-notch customer service, or close more deals. With features like a shared SMS inbox, two-way texting, live web chat, automations, and more, Textline helps thousands of companies, including 1-800-GOT-JUNK?, Tuft & Needle, and Lyft, improve and streamline business conversations.
Heymarket
heymarket.com
Heymarket is an exceptionally intuitive business text solution for secure and reliable texting between your employees and customers. Quickly and easily send personalized text messages at scale that get fast responses and keep customers engaged. Manage all your business SMS and text conversations in one place, including WhatsApp, Facebook and Instagram Messenger, Google's Business Messages and Apple Messages for Business. Users love Heymarket! Shared inboxes, scheduled texts, auto-replies, easy-to-use templates with custom fields, and drip campaigns are just a few of the features that make Heymarket a top choice for customer success, marketing, sales, and operations teams. Admins and IT Managers love that Heymarket is fast to implement, easy to manage, and serious about enterprise-grade security. Heymarket offers SAML-based Single Sign On (SAML SSO) and a SOC 2 Type 2, HIPAA, and TCPA-compliant platform.
GetResponse
getresponse.com
GetResponse is a comprehensive email marketing platform that provides small businesses, solopreneurs, coaches, and marketers with powerful and affordable tools to grow their audience, engage with their subscribers, and turn subscribers into paying customers. With over 25 years of expertise, our customers choose GetResponse for our user-friendly solution, award-winning 24/7 customer support, and powerful tools that go beyond email marketing – with automation, list growth, and additional communication tools like webinars and live chats to help businesses build their personal brand, sell their products and services, and build a community. Need a more advanced platform? GetResponse MAX and MAX² are solutions for demanding users looking for advanced marketing features and reliable support.
Keap
keap.com
Keap is an all-in-one CRM and sales & marketing automation platform designed to grow your business. With Keap, you'll easily capture, organize, track, and nurture all of your leads to increase sales and revenue. To ensure your success, Keap also offers expert coaching, in-depth training, outstanding support, and a dedicated community of entrepreneurs.
BirdEye
birdeye.com
Birdeye is the top-rated reputation management and digital customer experience platform for local brands and multi-location businesses. Over 100,000 businesses leverage Birdeye’s AI-powered platform to engage seamlessly with customers, drive loyalty, and excel in their local markets.
SendPulse
sendpulse.com
SendPulse is a multi-channel marketing automation platform for multifaceted business promotion and customer retention. SendPulse allows you to send email and SMS campaigns, work with clients using chatbots for Telegram, Facebook Messenger, WhatsApp, and Instagram, and create landing pages in just 15 minutes. SendPulse also offers a platform for creating online courses. You can easily track all of your marketing activities and client information with SendPulse’s free CRM.
Yotpo
yotpo.com
Yotpo’s eCommerce Retention Marketing Platform helps brands of all sizes to strengthen their relationships with consumers. With unified, data-driven solutions for loyalty, SMS and email marketing, reviews, subscriptions, and more, Yotpo helps brands deliver winning, cohesive customer experiences that drive eCommerce growth. Yotpo is a Forbes Cloud 100 company with offices worldwide including the United States, Canada, Israel, United Kingdom, Bulgaria, and Australia.
Storyly
storyly.io
Storyly is the user engagement platform to embed Stories - full-screen, interactive, and most captivating content format of the day - in mobile apps and websites. Storyly Stories empower marketing strategies of mobile brands by enabling them to engage with their audience beyond the limits of the mobile screen and create engaging experiences without any development efforts after integration. Storyly is trusted by over 300 brands in more than 40 countries, including but not limited to Domino’s Pizza, Turkish Airlines, United Airlines, McDonald’s, New Look, Decathlon, Swisscom, Footasylum, Heetch, SoulCycle, and Birbank. Storyly Stories, by nature, provide mobile apps and websites with an opportunity to communicate any message in a way that is catchy, familiar, and interactive rather than intrusive. With its intuitive studio and dashboard, Storyly also makes creating engaging content that fits the style and design of any mobile app and website effortless. That’s what makes Storyly Stories more than a circle - offering a boundless world of creativity, interaction, and connection.
Textable
textable.co
Textable is a VoIP text messaging app for Bandwidth, Telnyx, Twilio, Flowroute, VoIPInnovations, Skyetel and more! We also offer a private-label option for managed service providers and VoIP carriers.
SMS-Magic
sms-magic.com
SMS-Magic is a powerful CRM messaging platform that enables better business conversations across multiple channels including text messaging, WhatsApp, and Facebook Messenger. SMS-Magic powers your communication strategy on Salesforce, Zoho or any other CRM via text messaging SMS-Magic for Salesforce: SMS-Magic is the top-rated and natively built Salesforce messaging application that can help your business increase sales, strengthen customer relationships, and build brand awareness. Features: - Channels supported: SMS, Facebook Messenger, WhatsApp, and MMS - Easy Install and configuration - Interactive & Automated Messaging - Multiple ways to message - Standalone Desk, Embedded Inbox for Sales/Service Console, Record page, Lists & Reports - Automate w/process builder: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Integration w/Marketing Automation - Global Coverage - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc) SMS-Magic for Zoho: SMS-Magic helps you better engage with your audience using multichannel messaging, Install SMS-Magic to communicate with your customers on the channel of their choice -while you stay in the comfort of your Zoho window or smartphone Features: -Two-way SMS and MMS conversations, featuring a simple interface that empowers reps to quickly deliver rapid sales responses and service resolutions with SMS templates. -Automated compliance management, auto-responses, personal profiling, surveys, scheduling and SMS campaigns. -View an entire history of all conversations, across Zoho modules, within each record. Users share a 360˚ history of every record’s messaging conversations, to give each buyer a personal touch. -Track & analyse responses, manage Sender IDs, receive delivery reports and opt-outs. SMS-Magic SAAS: Communicate with your customers anywhere, anytime on WhatsApp, SMS, Facebook, and more using SMS-Magic Direct. No CRM needed!
Factorial
factorialhr.com
Factorial is the all-in-one software that helps you manage time, talent, and documents in one centralized system saving you time, eliminating mistakes, and leading you to success. Factorial cloud-based HR Software is designed for Small and Medium businesses (SMBs), you will forget spreadsheets by solving problems with a simple and intuitive interface that allows you to optimize and digitalize all your manual processes. A complete HR solution that automates, simplifies, and streamlines administrative processes by providing information and insights to help companies improve their management and reduce costs. - Clock in: Seamlessly track your attendance with just a few taps, assigning timesheets to various projects and work locations with ease. - Absence management: Effortlessly request holidays, medical, and personal leaves, receiving prompt notifications upon manager approval. Also, team managers can approve or reject the requests from the mobile app. - Shifts: Maintain organization by reviewing your upcoming work shifts or those of your team. - Social: Access valuable company information, including news, events, new joiners, birthdays, and more. - Documents: Securely review, upload, and sign important documents through the app. - Expenses: Quickly submit your expenses by capturing a photo of your receipt and monitor the approval process directly within the app. - Tasks: Stay on top of your responsibilities by efficiently reviewing and managing pending tasks. - Calendar: View your teammates’ availability in a convenient calendar format to plan effectively. - Employee directory and profile: Explore your coworkers’ roles and contact details while updating your own relevant information. Ensure accuracy in details such as your address or bank account changes that may impact your payroll.
Acumbamail
acumbamail.com
Easily send email and SMS campaigns and boost your business. Marketing should not be complicated to get great performance. With a single tool you can manage your email campaigns, SMS, landing pages and much more.
Customer.io
customer.io
Customer.io is a customer engagement platform designed for marketing teams to create data-driven campaigns that reach people across all messaging channels at the right time. Their suite of products includes Journeys, a messaging automation tool for all engagement needs, and Data Pipelines, a customer data platform that connects the entire tech stack. Customer.io offers a winning recipe for effective customer engagement by combining real-time data and personalized messages. Built for scale, Customer.io is used by over 5,500 companies, sending over 29 billion messages per year. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2022 Inc. 5000 list.
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