Page 40 - Top Teamwork Alternatives
Fluid Topics
fluidtopics.com
Fluid Topics’ AI-Powered Content Delivery Platform (CDP) is a software solution that collects and unifies all types of documentation, no matter the initial source and format, and then feeds the relevant content to any digital channel, device, and application, in context with the users’ needs and environment. From software and electronics companies to hardware and equipment manufacturers, Fluid Topics supports tech organizations around the world in optimizing their content operations and making the most out of their tech doc. Their CDP is designed to integrate with your existing infrastructure and tools to enable dynamic publishing without disrupting the company’s writing process. Say goodbye to pre-generated HTML pages and rigid formats and hello to Content as a Service.
Baklib
baklib.com
Baklib is a professional knowledge base & help document creation software. * Knowledge Base: Knowledge base, large, multi-source documents, complex content. * Guide: Guide, manual, document, medium-sized, clear structure, easy to navigate, easy to search.
Ada
ada.cx
Ada is the world’s leading customer service automation company. Built for the digitally transforming enterprise, Ada’s AI-powered customer service automation platform helps companies effortlessly resolve their customer inquiries in any language or channel. Since 2016, Ada has powered more than 4 billion automated customer interactions for companies like Meta, Verizon, AirAsia, Yeti, and Square. Born in Toronto, Ada serves companies and their customers worldwide.
Neuron7.ai
neuron7.ai
Neuron7.ai is the leader in Service Resolution Intelligence, delivering 90%+ resolution accuracy in complex service environments. Neuron7 brings together knowledge from people, data, and interactions across thousands of products and issues into a Smart Resolution Hub. AI offers the best next step with turn-by-turn guidance (like a navigation app) seamlessly integrated within your existing workflows. Customers resolve issues faster, the first time, with 90%+ accuracy and answers in seconds. -Expert knowledge capture -Faster resolution times -Increased call deflection -Increased first time fix -Improve CSAT -Faster onboarding Neuron7 is headquartered in Santa Clara, CA, partners with Microsoft, Salesforce, SAP, and ServiceNow, and is backed by ServiceNow Ventures, Battery Ventures and Nexus Venture Partners.
livepro
livepro.com
livepro a premier knowledge management (KM) system that focuses on providing accurate answers to both employees and customers. Trusted globally for over two decades, livepro streamlines intricate processes, communicates critical updates in highly regulated industries, enhances productivity by reducing training times, and providing valuable management insights. With its AI-assisted search, livepro seamlessly delivers governed knowledge across web, chatbots, CRMs, and self-service portals, offering a comprehensive omnichannel experience from a single source of truth. At livepro, they pride themselves on having the system that is the easiest-to-use, easiest-to-manage and a team that is the easiest to work with – always.
beSlick
beslick.com
beSlick transforms your business, fixing a problem that costs the UK alone £70 billion a year in lost revenue. beSlick's simple, flexible platform provides easy to use task management, powered by your business processes. It encourages employee engagement and feedback, so your business continuously improves to the benefit of both management and employees. Elegantly simple delivery of your difficult process. - Consistent delivery - Operational insight - Continuously improve Don’t have time to implement software yourself? They offer a handholding service to help you get all your key processes captured, embedded and everyone following them. They will: - Identify the main blockers to scaling your business - Pinpoint the key processes that are really holding your business back - Capture and centralise those process from existing documentation or people’s heads - Ensure people want to use them by adding easy to follow instructions and documents - Train your staff how to use beSlick so they see the benefit for themselves - Review and improve the processes on a monthly basis
Turf
useturf.io
Turf is the community platform for SaaS companies. The platform provides easy to use forums that empower in-depth discussions between your users. Let your users perform self-service by answering each others questions. A community built with Turf provides one single meet point for your users with community forums, customer feedback boards, knowledge bases & help centers, roadmap displays, changelogs, feature requesting, bug reporting, academy functionality, technical documentation hubs, and online community events. The Turf platform lowers support costs by 54%, lowers churn rates by 32%, and cultivates 3 times higher customer engagement.
Guides.co
guides.co
The Guides AI assistant helps you achieve your goals - at home and work, built on content you can trust and unrivaled privacy. * Learn new skills while achieving your goals * Use the latest AI technology * Train your assistant on high-quality, curated content * A tokenized ecosystem where contribution is rewarded * Your privacy is fully protected Guides helps people, organisations, and industires reimagine how they publish and share practical information to create a better future for everyone.
Beedoo
beedoo.com.br
Beedoo is a knowledge management and communication platform designed for operational and frontline teams. Its goal is to enhance efficiency and productivity through various features, including Communication, Training, Gamification, Performance Management, and Knowledge Base.
dScribe
dscribedata.com
Founded in Belgium in 2021, dScribe is dedicated to guiding organizations toward data-driven brilliance. We’re passionate about empowering employees with more streamlined access to impactful data. We believe your users deserve an elegantly designed and effective data knowledge solution. Leveraging a proven and continuously refined metadata management framework, along with out-of-the-box integrations, we promise you increased data adoption from day one.
Calls9
calls9.com
Calls9 is a Digital Innovation and Transformation Agency. Calls9 believes every business should have access to the technology and expertise they need to realise their vision and full potential - no barriers, no limits, no exceptions - a revolution open to everyone.
PaceKB
pacekb.com
PaceKB is a hosted Knowledge Base service that allows you to reduce your average support time significantly. By hosting the answers of your frequently asked questions on a centralised website, you can relieve your support staff off additional stress repeating answers to common questions. PaceKB hosts your Knowledge Base for you, and a basic plan is available for businesses free of charge.
Near-Life
near-life.tech
Near-Life is an easy-to-use platform that lets educators and learning professionals make interactive video, VR and gamified content quickly and easily, so they can share immersive experiences that are more engaging, more memorable and more impactful.
HelpCenter.io
helpcenter.io
Say goodbye to repetitive customer support requests and hello to smarter, more efficient support enhanced by AI but powered by your team. With HelpCenter.io, you can craft a beautifully designed knowledge base in just a few clicks — without the high costs and complexity of building one from scratch. No more third-part knowledge base templates. No more development and maintenance costs. HelpCenter.io's platform empowers your customers to find the answers they need, exactly when they need them. By utilizing our AI-powered smart widget, you can automate up to 50% of your support tickets, freeing up your team to focus on more challenging issues. This means fewer repetitive questions, lower support costs, and more satisfied customers. HelpCenter.io makes it easy to deliver exceptional customer support without breaking the bank. Let’s transform your customer experience—together.
Guidejar
guidejar.com
Guidejar is a versatile SaaS platform designed to simplify the process of creating interactive product demos, guides, and tutorials. With its user-friendly browser extension, you can capture your workflow step by step at your own pace without the need for complex video editing. Customize your guides with your own branding, manage steps effortlessly, and choose from various guide views to engage your audience effectively. Guidejar also offers features like customizable call-to-action buttons, intuitive organization, and SEO optimization to help businesses provide informative content and improve their online presence. Additionally, it empowers businesses to build a no-code Help Center within seconds, allowing customers to find answers independently and reducing the support team's workload.
AllAnswered
allanswered.com
AllAnswered helps teams collectively manage and grow their knowledge base using what they call Micro-documents such as Q&As, blogs, articles, ideas and polls. You can think of us as Slack for team knowledge management. Traditionally teams reply on documentation to capture and share knowledge using tools such as Sharepoint and Confluence. Let's face it. They all hate documentation. It is time-consuming to create and in today's fast changing world, it also becomes outdated really quickly. Over time, it becomes increasingly difficult to find specific knowledge buried in the long documents. Just like Slack using channels to facilitate team communication, AllAnswered leverages the power of communities to capture team knowledge, keep it up-to-date and grow it over time. You can create communities for projects, groups or common interests. The Micro-documents used by AllAnswered are short, efficient and highly targeted. Integrated with your existing work flow, your team knowledge is at your fingertips whenever you need it. AllAnswered does not replace document systems such as Sharepoint and Confluence; it complements them and makes them smart. Using AllAnswered, you will see significant boost to your team's productivity.
ClickHelp
clickhelp.com
ClickHelp is an online documentation tool used by software companies around the world to create user manuals, knowledge bases, FAQs, tutorials, etc., and publish them instantly in their portal. Here is how ClickHelp eases tech writing: * Manage all your documentation in a single online portal. * Easy and quick migration of your existing content using a number of supported formats * Invite SMEs, developers, QA engineers, marketers to participate in a single documentation workflow. * Built-in analytics to track your team's performance, assess content readability, and analyze reader behavior. * Style your portal according to your corporate brand book. * Create and manage a multilingual documentation site with a translation module.
Dawiso
dawiso.com
Dawiso is a unique data governance platform. Dawiso's mission is to democratize data for everyone. Dawiso is on a mission to break down data silos and empower everyone within an organization, not just technical experts. Dawiso's user-friendly platform removes the complexity out of knowledge management, data governance, and enterprise metadata management. This allows everyone to access, understand, and leverage the power of data for better decision-making. Implementing Dawiso helps companies work efficiently with their data - find them, understand their meaning and context, and manage information about them all in one place. Dawiso's AI tools simplify finding and working with data, making it more accessible to all.
Perfect Wiki
perfectwikiforteams.com
Build a knowledge base for your company, easily find and retrieve information without leaving Microsoft Teams.
ScreenSteps
screensteps.com
ScreenSteps is a knowledge ops solution that helps companies overcome training and performance challenges by solving their root problem — an inability to transfer knowledge efficiently to their employees. The knowledge ops solution tackles your knowledge transfer problem by providing you with a: 1. Software: A knowledge ops platform to create and manage your digital guides and training courses 2. System: The Find & Follow Framework to make knowledge transfer more effective ScreenSteps also provides coaching and consulting services to help companies successfully implement the Find & Follow Framework, build Knowledge Operations Teams, and improve their knowledge operations, knowledge transfer, and employee training.
Shelf
shelf.io
Shelf is a modern knowledge platform that helps on-demand businesses improve service and increase productivity with fast, helpful answers to customer and employee questions. Shelf's MerlinAI listens for questions and instantly suggests the best answers in search, self-service portals, web forms, chat, CRM, support apps, and contact center platforms. Identify gaps between questions and answers with Shelf analytics and automate content publishing to every channel.
ONtezo
ontezo.com
By leveraging generative AI, ONtezo aims to automate project management, streamline workflows, enhance team collaboration, and ensure project profitability. They equip you with robust features to manage every aspect of your projects, including: 1. Lead nurturing and conversion 2. Comprehensive project planning and execution with a focus on maximizing project ROI. 3. Efficient task management and delegation 4. Real-time employee performance tracking ONtezo leverages cutting-edge AI to optimize work processes and empower smarter decision-making.
Integrify
integrify.com
Integrify, a PSPDFKit Company, provides workflow automation software that powers the business operations of some of the largest companies in the world. Integrify automates tasks and activities so employees can focus on real value-add work. In addition, Integrify improves the accuracy of critical processes and helps companies stay in compliance with organizational and external regulations.
CoSupport AI
cosupport.ai
CoSupport AI has officially received a patent for its developments in the field of multi-model message generation architecture, Patent US11823031B1. CoSupport AI – the solution that enhances customer support and empowers businesses with data-driven insights. Leveraging Natural Language Understanding, CoSupport AI ensures exceptional customer service and delivers unparalleled Business Intelligence to core departments. It consists of 3 components: Agent, Customer, and BI. They work in synergy to boost Customer Support team productivity, fully automate customer requests, and offer remarkable business insights with the power of generative AI. To achieve this, we integrate with your company’s data sources and use machine learning to create a comprehensive AI solution, tailored to your business. CoSupport AI Components: * CoSupport Agent – an AI assistant for your human agents that boosts their productivity. CoSupport Agent optimizes and reduces ticket processing time by providing reply suggestions, based on context from the entire conversation thread. With increased agent efficiency, you can cut down customer support costs by 30-80%. * CoSupport Customer is a self-sufficient AI tool that delivers highly accurate responses to your customers. CoSupport Customer is an autonomous AI-powered system with access to the entire product knowledge base, including website pages, product FAQs, and external APIs. It saves thousands of man-hours by handling up to 100% more of your customer requests. * CoSupport BI reinvents the decision-making process and delivers game-changing business insights in seconds. It's an AI Business Analyst connected to your company's data sources, including real-time information from your CRM. This way it generates content, offers insights, and draws analytical conclusions, based on context relevant to your products and customers.
Waxwing AI
waxwing.ai
Waxwing AI is an advanced marketing platform that empowers businesses of all sizes to enhance their marketing strategies and achieve measurable growth. By leveraging AI-driven, research-based insights and expert-vetted strategies, Waxwing AI helps you ideate, plan, craft, execute, and optimize marketing campaigns with precision. Whether you're looking to boost brand awareness, increase conversions, or streamline your marketing processes, WaxWing AI provides the tools and strategies to drive success. * Intelligence Hub: Waxwing AI's Intelligence Hub is the nerve centre of your marketing efforts. It consolidates data-driven insights on your audience, competitors, and market trends, enabling you to make informed decisions. This feature gives you a comprehensive view of what’s happening in your industry, helping you proactively identify marketing opportunities and threats before they impact your business. * Proactive Strategy Recommendations: WaxWing offers proactive, expert-vetted strategy recommendations tailored to your specific business needs. Whether it's refining your social media approach, optimizing your ad spend, or enhancing your content marketing, Waxwing provides actionable suggestions that can immediately be implemented to drive growth. * Plan Generation: With Waxwing, transforming strategies into detailed, executable marketing plans is effortless. It generates custom plans that include timelines, KPIs, and resource allocation, ensuring that every aspect of your marketing strategy is covered. These plans are designed to be clear, actionable, and aligned with your business goals. * Project Management: Managing multiple marketing initiatives is simplified with Waxwing's integrated project management tools. These tools help you track progress, assign tasks, and collaborate with team members, all in one place. This ensures that your marketing projects stay on track and are executed efficiently. * Content Creation: Remember the blog article that took you weeks to publish? Guess, Waxwing AI can do that in minutes, sidestepping generic AI responses. It helps you craft compelling content keeping your target audience in mind and resonates with your overall business strategy, saving you time and ensuring consistency across channels.
KONDESK
konze.com
KONDESK is a CRM software with a one-stop solution to manage numerous features, targeted to make managing the business, especially for Migration and Education, a little less complicated and seamless for agents. It aids in assisting the management of customer information, delivering an uninterrupted and fulfilling customer experience. KONDESK is different as an Industry-specific CRM, it provides an innovative platform for enhancing the experience of not only the businesses but their customers too. We assist businesses in managing their data and tasks by giving them a platform that helps them streamline their processes and work by providing all the solutions in one single place and eliminating switching between different platforms.
OneDeck
onedeck.com
OneDeck is a smart, intelligent and automated platform for all your business management needs. With OneDeck, you can streamline your workflow, enhance collaboration, and improve communication, all in one place.
Empoche
empoche.com
Empoche combines time tracking with task and project management. Discover how you spent time on your computer and which applications you use most.
5day.io
5day.io
5day.io is a modern work management tool that makes managing projects, tasks, and collaboration easy. This platform is designed for project management, timesheet management, collaboration and task management, to make your work more efficient. With 5day.io, you can make work more balanced, more fun, more human.
Costlocker
costlocker.com
Costlocker is a time tracking and profitability reporting software designed for small to medium-sized agencies in creative, consulting, and tech industries. It helps these businesses understand and manage their project costs, employee time, and overall financial performance. Our platform focuses on providing clear and straightforward insights into how projects are performing financially. This helps agency managers make more informed decisions about where to allocate resources and how to handle project budgets. Costlocker is easy to use, with a clear interface that integrates essential features for tracking time and analyzing costs. This makes it possible for agencies to gain a better understanding of their financial health without needing to navigate complex software solutions.