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Companies use call compliance software to adhere to do-not-call regulations, helping them avoid costly fines and reputational damage. The software cross-references phone numbers with do-not-call registries and blocks any attempts to contact individuals on those lists. While it’s especially valuable for businesses with call centers, it can be utilized by any company that relies on phone systems for communication. Call compliance software is typically used by contact center managers to ensure their teams follow do-not-call rules. It’s also essential for marketing and sales departments to ensure compliance during outreach efforts. Providers of call compliance solutions may offer additional services to help customers stay updated with regulatory changes. The software generally integrates with phone systems, contact center platforms, and CRM systems to streamline compliance processes.
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Five9
five9.com
The Five9 Intelligent CX Platform provides a comprehensive suite of solutions to engage with customers across their channel of choice, empower managers with insights and intelligence into contact center performance, and elevate your business to deliver better business outcomes and Bring Joy to CX™. Our cloud-native, scalable, and secure platform includes contact center; omnichannel engagement; Workforce Engagement Management; extensibility through more than 1,400 partners; and innovative, practical AI, automation, and journey analytics that are embedded as part of the platform. Five9 brings the power of people, technology, and partners to more than 2,500 organizations worldwide.
Gryphon.ai
gryphon.ai
Gryphon.ai, the leader in compliance and AI-powered conversation intelligence, is the only solution in the market providing real-time conversation intelligence and automated compliance for sales and customer service teams. Gryphon guides each conversation with real-time intelligence to provide a best-in-class experience for both agents and end users. Gryphon’s proprietary compliance engine automatically screens all outbound communications against TCPA, collections, state, federal, and other Do-Not-Call lists so enterprises can drive revenue while avoiding costly non-compliance fees. Gryphon’s ability to be in the path of the call provides real-time recommendations and necessary content through spoken keywords and gives agents immediate visibility into the quality of the call through advanced sentiment analysis. Gryphon.ai provides the ability to create the perfect conversation every time!
Inextrix
inextrix.com
Inextrix Technologies Pvt. Ltd. (ITPL) is a Leading IT company specializing in VOIP Solutions, Web Applications, Mobile Applications and Graphic designs. Since 2010, Inextrix has been providing total solutions to our customers, creating innovative, bullet-proof communication solutions. With a product line ranging from IP PBX, VoIP Billing, Class 4/Class 5 Softswitch, Call and Contact Center Software, Custom IVR, Predictive dialers, Voice Mail, Video & audio conferencing solutions, Click to Call and many more customized VOIP solutions. Inextrix's mission is to create innovative and cost effective technology solutions, enhancing your business offering, while keeping in mind that your profitability comes first. Inextrix's Area of expertise provides "Under 1 Roof Solutions" to our Customers. Here is how it works: * VOIP Skills- Provides back-end telephony Support * Web Expertise- Provides interactive and custom user friendly GUI access * Mobile Expertise- Provides mobility to applications * Graphic Skills- It works like Aroma on Gold and gives life to applications Inextrix believes that each customer is different, and what fits one customer will usually not fit another - thus, each of our solutions is custom tailored according to our customer's needs.
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