Page 12 - Top SurveySparrow Alternatives
Churn360
churn360.com
Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of Customers. Churn360 combines customer’s data that is spread across multiple SaaS products like CRM, Helpdesk, Billing software, etc. All these data are consolidated into a single dashboard that is easy to use and convenient for your customer success managers to get a 360-degree view of the customer. Churn360 also provides features like playbook automation, customer onboarding, customer journey mapping and tracking, surveys to effectively assist the customers in various circumstance leading to reduced customer churn and thus increase retention.
Custify
custify.com
Custify is a customer success platform designed for your B2B SaaS business. It helps you better meet customers' needs, reduce churn and increase lifetime value. You can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in an easy-to-understand dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has decreased. This lets customer success managers reach out proactively and efficiently. It has a sophisticated automation engine built in for low-touch workflows, as well.
Edge
startedge.com
Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth. Edge’s industry-leading technology integrates with major Point of Sale (POS) systems enabling corporate and franchise teams to automate their customer feedback and sales competitions for thousands of locations. Edge equips operational managers to improve employee recognition with rewards for driving positive online reviews.
Pobuca Experience Cloud
pobuca.com
Pobuca Experience Cloud can help you measure Customer Experience, design the right strategy based on KPIs, & then improve loyalty, customer service, & customer engagement through personalization. Pobuca Experience Cloud leverages AI to analyze what customers say in every touchpoint (calls, emails, chats, social, etc) & produces Customer Experience metrics & Voice of Customer insights. It automatically measures your CX & Loyalty by analyzing dark data that you already have untapped.
CustomerSure
customersure.com
CustomerSure combines powerful customer experience software with our robust methodology and unparalleled support. Since 2010, we've been helping our customers gather, understand and act on the valuable insights provided to them by their own customers through feedback surveys. With powerful, intuitive software backed up by expert consultancy and support, CustomerSure helps you design and execute customer feedback processes that transform your business performance. We're trusted by businesses including Barchester Healthcare, Philips, Covéa Insurance, KK Wind, Magrabi and GBG Group, helping them to understand more about their customers, and then retain and delight them. When you start using CustomerSure, you get more than just a handful of dashboards. All our packages include: - Our fully-featured, easy-to-use customer feedback software - A proven survey methodology to drive measurable results - Unparalleled support from CSAT and customer feedback experts If you’d like to see CustomerSure’s award-winning approach in action, contact us for a Free Pilot Project. We’ll help you design and run a short, live test to show you exactly how everything works and prove the real impact our approach has on your customers - and your business.
Calabrio
calabrio.com
Calabrio is a trusted ally to leading brands. The digital foundation of a customer-centric contact center, the Calabrio ONE workforce performance suite helps enrich and understand human interactions, empowering your contact center as a brand guardian. They maximize agent performance, exceed customer expectations, and boost workforce efficiency using connected data, AI-fueled analytics, automated workforce management, and personalized coaching. Only Calabrio ONE unites workforce optimization (WFO), agent engagement and business intelligence solutions into a true-cloud, fully integrated suite that adapts to your business.
ViaDialog
viadialog.com
ViaDialog designs innovative solutions for the management and automation of customer interactions. Thanks to our expertise in omnichannel flow management and our mastery of AI technologies dedicated to customer relations, our products have become essential references in the industry. As a telecom operator, publisher and host, ViaDialog offers a true one-stop shop to its customers. Certified ISO 22301 by AFNOR since 2018, we place Very High Availability at the heart of our strategy. Our solutions, whether cloud or on-premise, allow customer relationship centers to develop quickly, without requiring costly investments, across all digital channels.
Mindful
getmindful.com
Mindful is a best-in-class customer experience solution for the world’s biggest brands. For us, customer-centricity is key—so they bridge the gap between experiences, bringing customers the help you need at a time that’s best for your. Mindful adds emotional intelligence to every interaction by transitioning customers across channels like voice, digital, text, and in-person to provide a premier experience for customers, an empowered experience for agents, and peak efficiency for brands. * Winning the customer journey is critical to a thriving brand, and Mindful bridges the gaps between disconnected experiences. * Digital dead ends are replaced by no-code call schedulers, carrying context over for the customer while creating predictable queue volume. * Traditional hold times are a thing of the past by providing premier callback in the IVR. * Customers expectations are managed with status updates and options to reconnect via SMS. The biggest Fortune 500 brands have been using Mindful to improve contact center metrics like AHT, ASA, Abandonment, and agent happiness. Satisfaction metrics like CSAT, NPS, CES are also improved thanks to seamless transitions and agent preparedness. It all comes together for the very best customer experience that drives revenue and loyalty.
Loris
loris.ai
Loris unlocks a world of insight for CX leaders, using our AI-powered conversational intelligence platform to extract value from every customer interaction. The combination of real-time analytics and a library of proven AI models detect emerging issues before they impact your brand and expose gaps in the customer journey that reduce satisfaction and increase costs. Loris covers the complete customer experience lifecycle, giving organizations everything they need to understand customer issues, monitor agent performance, and take action to continuously improve. Loris turns customer conversations into your company’s most valuable resource - giving you the insights you need to not only optimize your customer experience – but also grow your business. Understand why customers are contacting you, how well your teams are resolving issues, and what your agents should say next with a single AI platform – trusted by leading brands and trained on 300+ million real customer conversations.
Stylo
askstylo.com
Solve Tickets Faster with AI Stylo is an AI assistant for human support teams. Empower your agents with ChatGPT in every Zendesk ticket, across all languages to solve tickets faster and make customers happier. Stylo is a Zendesk AI assistant inside every Zendesk ticket that understands the customer problem, finds the solution, and writes a reply for your agents to paste into the ticket. What Can Stylo Do? - Boost your agents with the efficiency and power of AI - Translate messages to and from any language - Standardize agent tone when communicating to customers - Automated ticket research and answers before you even look at the ticket - Identify and prioritize important tickets before customers escalate Stylo Assist is a no-setup-required AI assistant that lives right inside your agents' Zendesk tab, bringing the power of generative AI with ChatGPT to every ticket. Agents can auto-generate responses to a ticket, customize a response around their own input, get a summary of lengthy or complex tickets, and handle ticket translation. They'll also see relevant resources including tickets, knowledge base articles, and macros all from right inside the Assist app. Once installed, Stylo automatically integrates with your Zendesk, reading in Knowledge Base articles, previously solved tickets, and macros. Assist uses this information to generate unique messages that are specific to the customer's request, and configurable brand-level settings ensure the response is on-brand. Assist also translates any message into and out of any language in a way that sounds natural to the recipient, so that your agents can communicate naturally and effectively.
Tattle
get.tattleapp.com
Build a better customer experience with Tattle. Our Customer Experience Improvement (CXI) platform collects feedback at every touch point of the customer journey. Tattle empowers hospitality leaders with the actionable data needed to boost guest satisfaction, optimize operational performance, and increase revenue. Tattle shares survey prompts with your guests across all channels, encouraging them to communicate while onsite, through loyalty apps, WiFi, or digital ordering platforms. Our causation-based survey approach collects more data points than traditional tools. Your brand will uncover the factors affecting each of your operational categories, so you know exactly what to improve. Our intuitive dashboard is designed to empower everyone—from general managers to corporate leaders— to work on the operational categories that will have the most impact on the customer experience. Unlike other feedback tools, Tattle uses the data to automatically provide improvement opportunities by location, group, and enterprise. It’s easy to monitor the direct impact of your team’s strategy on guest satisfaction scores and the progress towards goals. You’ll also have access to reporting and analytics, giving you a full view into trends over time, even down to the location and time of day.
Upland Rant & Rave
uplandsoftware.com
Rant & Rave's customer engagement software helps global brands transform their CX by capturing the voice of the customer and embracing emotion. Capture, analyze, and act on customer feedback in real time with its software.
PersonaForce
personaforce.ai
PersonaForce SM is your AI-powered sidekick. Simply enter a job title and industry, and voila! You'll have a complete B2B buyer persona.
XForms
xforms.co
A modern + simple mobile forms framework built with an emphasis on busy field crews working in crappy weather. Any form, on any device, anywhere. Mission: To make field data capture really easy and fast on any device, while simultaneously collecting metadata at the form level. Unique Features: * Runs natively on iOS/Android/Windows as well as on all modern browsers including Chrome, FF, Safari, and MS Edge * Fully-controllable Excel-like table grids that work even on smartphones * Automatic % complete calculations at the form and device level (great for Cx applications) * Draw on top of pictures to point out things * Workflow-driven subforms that pre-populate with header info from parent form (great for Safety applications) * Mark entire sections with "n/a" instead of pecking at each field when conducting a project where a lot of things are not applicable
Tiikr
tiikr.com
Tiikr is a cloud-based software platform that helps users streamline their information gathering, inspections, surveys and similar tasks. It allows users to manage and keep track of progress with their day-to-day operational and compliance responsibilities across staff, teams and the organization. With Tiikr, users can easily replace old paper-based forms and in/out trays with a mobile-first, digital experience and build and automate intelligent business workflows that deliver dynamic pathways to engage the right people at the right time in the automation of business operations.
Tablesprint
tablesprint.com
AI platform to build Future-ready apps. Tablesprint is full-stack, SaaS-based app development platform designed to empower enterprises with AI-powered, future-ready apps. Tablesprint offers a modular approach to building and deploying applications across various functions like HR, Sales, Operations, Vendor Management, and Subscription Billing. With AI-driven tools such as Docs, Forms, Workflows, and more, the platform enables businesses to create, customize, and scale apps to meet their evolving needs. Tablesprint’s multi-tenant architecture, combined with built-in notification systems and payment integrations, ensures a seamless and efficient experience for users.
SurveyNinja
surveyninja.io
SurveyNinja is a professional service for creating surveys, conducting online tests, questionnaires, and performing marketing and product research. Who it's for: - Business owners looking to gather customer feedback and optimize their strategies. - Product managers and marketers seeking accurate data for informed decision-making. - Sociologists and HR professionals conducting studies to improve the work environment. - Online store managers interested in increasing conversion rates and improving user experience. - Teachers and students using surveys for educational and research purposes. Whether you're building a strategy for a startup or conducting large-scale research, SurveyNinja will be a reliable tool in your arsenal. The service offers: - Creation of logical branching and quota settings in surveys - Score calculation and instant result display - Collaborative survey editing - Ability to share responses and reports via a link - Export of results in PDF, CSV, XLSX formats - Display of incomplete responses - Integration with other services and API access - Option to attach your own domain
RapidoForm
rapidoform.com
RapidoForm is an innovative platform designed to create engaging and user-friendly surveys and forms. Focused on enhancing the respondent experience, RapidoForm enables users to build interactive forms that people enjoy filling out, making data collection more effective and enjoyable.
QuickForm
quickform.app
Easily create, distribute and review responses to bespoke forms that are built to mould around you and your business. QuickForm is an online data collection tool built with everyone in mind. A simple, yet powerful platform that has you up and running in minutes, we remove the complications that make the average user shy away from the complexities of other form builders. Whether you are looking for a solution to digitalise your paper forms, looking to test your students or staff, deliver training or survey your customers, QuickForm does it all.
pro-Forms
pro-forms.co.uk
A leading provider of secure UK hosted cloud SaaS Job & Asset Management software for field service companies. Its solutions include : - mobile form builder - online form builder - Job Management - Asset Management - Health & Safety - staff digital ID passport - software connectors/ integrations With customers throughout the UK and across sectors from fire & security, to materials handling, manufacturing and professional services we are a trusted solutions provider and technology partner to companies of all sizes.
Porsline
porsline.com
Porsline is an Online Survey Software dedicated to help companies of all sizes doing effective market research, customer experience, and employee surveys. They help companies cut their costs and get more by real-time decision making.
PlatoForms
platoforms.com
PlatoForms is a powerful and easy-to-use online PDF tool that lets you convert your PDF into Web Forms that your customers can easily fill out using a web browser. The online PDF Form offers features that lets you fill once to generate multiple PDF files as well as complete your PDF in a workflow. It is widely used by businesses to make PDF effortlessly shareable and fillable to their customers online. Whether you are an individual who runs a small and midsize business or work as a sales manager, PlatoForms makes it easier for you to swiftly and effortlessly convert your PDF forms into user-friendly and professional web forms for your customers to fill out.
Intely
intely.io
The ultimate no-code data integrator and custom form building & automation platform. Quickly create enterprise workflows with simple drag-and-drop functions and pre-built tools. Intely offers tailored form creation, data integration, and workflow automation. Easily integrate your stack, consolidate your data, and automate your workflows to get more done in less time.
GlobalPatron
globalpatron.com
GlobalPatron lets you create the widest range of form types currently available in the market, combined with enterprise-grade security. You can create Conversational or Multi-Step or Single-Step forms, as well as Payment forms, Surveys, and Quizzes.
FormN Go
formngo.com
Online platform for creating customizable forms for various purposes such as customer feedback. It is an online platform that offers customizable forms for various purposes such as customer feedback, marketing data collection, lead generation, healthcare data collection, HR forms, and more. It provides ways to gather and analyze data, and reducing errors.
Formclick
formclick.io
Formclick is a one-stop solution for your workplace. Formclick helps you to automate your workflow and alleviate your tasks. Create forms, upload files, reports, images, videos, download and share them with your peers.
EXPRESSbase
expressbase.com
EXPRESSbase is an enterprise-grade ‘High Productivity’ rapid application development (RAD) platform or hpaPaaS on the cloud specifically targeting Small & Midsized Businesses (SMB or SME). SMBs grow fast compared to large enterprises, which triggers frequent changes in processes and workflows demanding adaptable and ever-evolving business software. Traditional development & delivery models are high ‘time–effort–money’ exercises. ‘High Productivity’ application platform as a service (hpaPaaS) or aPaaS is the answer to the ‘time–effort–money’ crunch. According to Gartner by 2020, at least 50% of all new business applications will be created with high productivity toolsets. EXPRESSbase takes the hpaPaaS to the next level by providing tools to manage engineering life cycle, chatbot builder, schedulers, IoT connectors, a full-fledged Document Management system, built-in audit trail, etc., in addition to the industry standard features like drag-n-drop form builder, report builder, data-visualizations and workflows. The platform also includes Email/SMS capabilities, integrations like Slack, Assignments, Approvals with configurable Approval chain and Relationships EXPRESSbase greatly reduces complexity in engineering by providing a single environment (tenant instance) for dev, test, UAT, and prod. EXPRESSbase is envisioned and designed as a truly multi-tenant, multi-database, multi-lingual, multi-location, and scalable platform. A client can hook their database server (private/public cloud or on-premise) to the ExpressBase cloud infrastructure secured by SSL/TLS. They can then browse the application template repository and pick a suitable app template and deploy it. App developers using the platform need not learn any new proprietary language. They can use SQL, JavaScript to develop apps on our platform.
DocPlace
docplace.io
DocPlace - Making your documents intelligent with AI! DocPlace is the pioneering document management platform using AI to transform how companies handle their data. Here's why you should join us: Opportunity: * AI indexing and intelligent process automation ensure dynamic creation of smart documents, improving efficiency. * Forms creation with eSignature streamlines workflows. * Holistic cloud-based solution facilitates seamless collaboration and ensures security with Microsoft Azure integration. * Sustainability focus promotes carbon reduction and reduces dependence on physical storage. Market Size: The Document Management Systems Market is estimated to reach $14.82 billion by 2029, driven by increased workplace efficiency needs. Customer Segment: DocPlace simplifies document sharing, storage, and security for businesses of all sizes. Competition: DocPlace leads with AI Data Capture, Dynamic Folder Creation, and Microsoft Azure Government integration, eliminating the need for multiple platforms. Why Choose DocPlace? * DocPlace addresses challenges like data security, integration complexity, scalability, and compliance, ensuring seamless document management. * Its innovative features, user-friendly interface, and robust security measures set us apart from the competition. * With customizable pricing plans tailored to different business needs, DocPlace ensures accessibility and affordability for all users.
BEEKAI
beekai.com
BEEKAI is a next-generation online form builder designed to simplify the creation of forms, surveys, and quizzes without requiring any coding skills. With a user-friendly, drag-and-drop interface, BEEKAI allows users to easily craft interactive and visually appealing forms tailored to their needs.
ActiveCalculator
activecalculator.com
Transform your WordPress site into a dynamic hub of customer engagement with ActiveCalculator! This robust and intuitive calculator plugin is crafted for businesses aiming to offer their clients a seamless way to estimate costs, savings, and other crucial metrics right on their website. * Branding Consistency: With ActiveCalculator, you’re not just adding functionality; you’re enhancing your brand. Customize the design of your calculators to match your website’s style and maintain a cohesive brand image across every page. * Multi-Platform Compatibility: Whether your customers are on desktops, tablets, or mobile devices, ActiveCalculator’s responsive design ensures that everyone has a flawless experience. * Insightful Analytics: Keep track of how visitors interact with your calculators and gain valuable insights into their preferences, driving informed business decisions. * Lead Generation: Convert casual site visitors into leads. ActiveCalculator doubles as a lead capture tool, letting you collect contact information seamlessly as part of the calculation process.