SpotOn

SpotOn is a comprehensive restaurant POS system designed to streamline operations and enhance customer engagement. It integrates traditional POS features with advanced tools for order management, kitchen operations, and customer loyalty programs. The app allows servers to customize orders with detailed modifiers and manage dine-in, takeout, and delivery orders efficiently. It also includes a kitchen display system (KDS) that organizes orders by station and tracks preparation times, facilitating communication between chefs and servers.

SpotOn offers robust marketing and customer engagement tools, enabling businesses to manage customer databases, send targeted promotions, and run loyalty programs directly from the system. It also helps collect customer feedback and manage online reputation. The system is customizable for various dining formats and supports automatic offline functionality, ensuring seamless operations even without an internet connection.

SpotOn's interface is user-friendly, though it can appear cluttered with complex orders. The system works optimally with its own hardware, which may limit flexibility for businesses using third-party devices. Overall, SpotOn provides a robust solution for restaurants seeking to integrate POS capabilities with marketing and customer management features.