HelpLook
helplook.net
HelpLook is a knowledge management platform that offers custom GPT chatbot solutions. It enables businesses to create self-service knowledge base, blogs, help centers, and supports document-based AI search and answers. With features like data encryption, customization options, and multilingual support, HelpLook provides a comprehensive knowledge hub experience. Advantages: 1. Customizable Chatbot 2. Multitemplate and Multilingual 3. Personalized Branding Display 4. Intelligent Responsive AI
Collato
collato.com
Collato is an AI-powered search engine tool designed to connect and organize scattered information from various sources used by product teams. With Collato, users can find answers to their product-related questions with zero effort and in real-time. The tool offers a visual map where users can connect their tools such as Confluence, Jira, Figma or Google Drive to eliminate information silos and to find everything in one place. The smart algorithm of Collato makes it possible to search for context-specific links, files, and designs through a simple question search input. Instead of browsing through endless documents, the tool generates instant, bite-sized, and auto-generated summaries of relevant information from different sources that users can skim through efficiently. Collato is designed with a seamless setup and scaling process. Users can connect an individual doc or an entire tool and invite team members to join through a simple link. Collato also offers a secure platform, storing data on certified data servers hosted in Germany and is GDPR-compliant. The tool is free to use, and it offers stakeholders access to visual and tailored content necessary for their projects.
ProcedureFlow
procedureflow.com
The next-generation Knowledge Management software designed to help companies visualize and navigate processes. ProcedureFlow is a reimagined knowledge base. It makes the most complicated information easy and intuitive to create, maintain and use, even in highly regulated and complicated industries. By providing every employee with the exact information they need to handle any scenario, employees can be confident in their abilities from day one on the job. ProcedureFlow allows organizations to leverage the knowledge and expertise of their top performers, and put it into the hands of every employee, improving quality and consistency. This allows organizations to transform traditional classroom training to “learning by doing”, creating a more motivating and engaging environment for employees.
WalkMe EU
walkme.com
WalkMe (NASDAQ:WKME) pioneered the world’s leading Digital Adoption Platform (DAP) so companies can effectively navigate the constant change brought on by technology. With WalkMe, organizations drive enterprise productivity and reduce risk by ensuring consistent, responsible, and efficient adoption of software and the workflows it powers. WalkMe's AI-driven platform sits on top of an organization’s tech stack, identifies where people experience friction, and delivers the personalized guidance and automation needed to get the job done, right in the flow of work. Customers like IBM, Nestle, ThermoFisher Scientific, and the U.S. Dept. of Defense trust WalkMe to create the people-centric experiences required to boost the effectiveness of their workflows and maximize software ROI.
Support Hero
supporthero.com
The Best Knowledge Base Solution to Reduce Inbound Support Requests Support Hero is a simple yet sophisticated Knowledge Management System that empowers businesses to optimize customer support, reduce ticket volume, and enhance customer satisfaction. With an intuitive interface, easy deployment, and robust features, Support Hero is the ultimate solution for streamlining support operations and delivering exceptional customer experiences. Create happier customers while saving time and money! Whether you are enhancing your website or decreasing customer inquiries, Support Hero will give you an elegant and easy to manage Knowledge Base Solution and allow you to present it to your customers anywhere on your website.
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