Atomic.io
atomic.io
Deliver the next generation of customer experience, right inside your app. Atomic.io is your in-app customer engagement tool, allowing you to quickly send hyper-personalised, actionable messages to your customers inside your most secure channel – your app. With a 94% read rate and 14x higher conversion rates than email, Atomic.io is proven to boost customer engagement. We're powering in-app engagement for some of the biggest brands, like ANZ, Westpac, Movember, Foodstuff, Fisher funds, BNZ, and Kiwi Bank. Atomic.io is easily integrated into your existing Salesforce Marketing Cloud Journey Builder, allowing you to easily send in-app action cards from your journey canvas. With Atomic.io, you can: - Cut customer service costs with self-service actions in message - Collect valuable customer information and feedback - Send actionable alerts and approvals - Create smooth onboarding processes - Increase customer loyalty - Educate customers on tips, tricks, and investment advice
Notificare
notificare.com
Notificare is a leading powerful Customer Engagement Platform that helps brands to (re)engage their audience, shed light on customer behavior, and increase conversions. One single tool, with channels App Push, Web Push, Email, SMS, and Mobile Wallet, to deliver the most engaging messages and interactions. Founded in 2012, Headquartered in Rotterdam, Netherlands. Notificare is ISO/IEC 27001:2013 certified. Proudly serving clients like Rituals, Hunkemöller, ICI Paris XL, Jumbo supermarkets and G-Star. Every superhero needs a sidekick. notificare.com
PushAlert
pushalert.co
PushAlert is a multi-channel customer engagement platform which supports web push notifications, app notifications for Android and iOS along with on-site messaging. Enabled with class-leading architecture, PushAlert helps businesses engage with their audience by sending real-time notifications about updates, promotions, news, and also engage with customers who are currently onsite. PushAlert provides seamless personalization and deep analytics integrations, broad compatibility with web and app platforms along with an open API to help businesses of all sizes create meaningful customer journeys. Want to learn more about PushAlert? Please reach out to us at [email protected]
cmercury
cmercury.com
cmercury’s AI-powered Email Marketing Platform with extended Omnichannel Marketing capabilities helps you with customer acquisitions, retentions and engagements across email, mobile and web channels
OutboundEngine
outboundengine.com
OutboundEngine helps businesses grow by making online marketing simple and easy for everyone. We create beautiful, high-impact marketing campaigns, deliver them automatically and track engagement to show who’s ready to have a conversation. Our platform strengthens relationships with customers, partners and prospects to uncover more opportunities with less work.
Pulsate
pulsatehq.com
Pulsate Locate is a location marketing solution that enables marketers to engage users based on their precise location.
Twixor
twixor.com
Twixor redefines CX with Generative AI & NLP, creating dynamic customer journeys on messaging channels. Twixor's low-code/ no-code CX platform merges Digital Assistant and Intelligent Process Automation, offering personalized, goal-oriented interactions. It goes beyond scripted responses, generating empathetic, customized recommendations and solutions, enhancing customer satisfaction across marketing, business transactions, and support operations. * Proven Success: With 400+ clients globally, including Fortune 500 companies, and 1 billion+ interactions managed every quarter, Twixor is also trusted and recognized with 7 patents. * Transformative Benefits: With Twixor, achieve a 25%+ conversation rate, reduce operating costs by 15-25%, and increase brand engagement by 80%. * Key Features: Our platform offers a drag-and-drop Journey Builder Studio, AI & NLP-powered conversational engine, Live & Virtual Agents, Smart Campaign Management, omnichannel support for 120 languages, and an AI-driven Analytical Dashboard. * Recognised as the Best Customer Experience Platform in Retail and Ecommerce in India, we've also gained recognition as an emerging Conversational AI Vendor in the MEA region. Twixor's partners of choice include one of the world’s largest Banking Platforms & CPaaS Players, and many others across MEA, and APAC, who trust our white-labeled solutions. In short, Twixor empowers businesses to craft dynamic customer journeys, delivering exceptional CX that sets you apart in your industry.
giosg
giosg.com
Giosg is a Sales Acceleration Platform that combines live chat, chatbots, AI, and interactive content to help companies build engaging online experiences that turn website visitors into sales — fast. We want to reimagine, redefine and revalue the interaction between organisations and people in the digital world. Today, over 1200 companies worldwide in retail, automotive and real estate, among others, have joined us in our quest.
Chekkit
chekkit.io
Chekkit is a platform designed to supercharge local businesses. It significantly boosts customer engagement and lead conversion, outperforming the competition. The software offers an all-in-one solution for Review Management, Business Text Messaging, Textchat, Centralized Inbox, Textable Landline, Customer Surveys, Competitive Benchmarking, and more! This integrated approach simplifies customer interactions, enhances business operations, and drives growth.
Exceed.ai
exceed.ai
Exceed.ai is a Conversational AI Platform that helps augment marketing and sales capabilities through conversation automation to capture, engage, converse, qualify, and schedule meetings with leads at scale, with a personalized, two-way conversation over Email, Website Chat, and SMS. Exceed.ai discovers more revenue opportunities with your existing pipeline, provides your prospects a better experience, and more time for sales and marketing teams to focus on doing the most impactful work such as building relationships with prospects, having meaningful conversations, and closing deals. Exceed integrates with your CRM and your marketing automation platform.
GoSite
gosite.com
GoSite creates simplified technology for small businesses that drive America's economy. Our software empowers them to have everything they need in one place to connect with their customers in the digital era. Our cloud-based suite of mobile and web tools transforms the way our customers run their business, on the go, and everywhere.
CINNOX
cinnox.com
CINNOX is a comprehensive engagement platform that unifies telephony, digital, and social channels. They help businesses compete and win by humanising customer and team experiences through one single platform: Elevate Customer Experiences: - Seamlessly switch among chat, voice, and video on any channel - Give first-time resolution by connecting questions to right expertise - Reduce customer wait times with predictive data analysis Optimise Employee Experiences: - Increase team efficiency by automating repetitive tasks - Tap expertise from different teams to solve complex problems - Improve team performance with insight-driven data They achieve this through the three key pillars of great customer service, where businesses can enjoy one continuous loop of experience improvement: Connect, Orchestrate, and Evaluate.
DemandHub
demandhub.co
DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions that drive business results and improve your customer experience.
Assembled
assembled.com
Assembled is a workforce management platform that gives modern support teams more accuracy in staffing, more ease and control in schedule creation, and better cross-team visibility into the data that helps them improve performance and advocate for themselves. We integrate with most major contact platforms, Google Calendar, and Slack for a workflow that meets you and your team where you already are. Today, our solution helps customer-centric brands like Stripe, Webflow, Imperfect Produce, and Etsy craft world-class customer experiences. The Assembled difference: → Speedy onboarding and gold-star success and support → Fast, intuitive, and fully customizable scheduling → Meaningful cross-team visibility → Powerful, accurate, and actionable forecasting → Centralized, robust, and relevant reporting
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