Reviano

Reviano offers a comprehensive virtual receptionist service designed to streamline communication and enhance customer interaction for businesses. This platform provides a range of features to support efficient call management, including conventional answering services, voice call support, and call routing capabilities. Users can benefit from advanced functionalities such as appointment confirmation, outgoing calls, and automated lead capture tools. The service also includes live chat support and SMS message handling, ensuring that businesses can engage with customers across multiple channels.

One of the standout features of Reviano is its call whisper capability, which allows users to listen in on calls between the virtual receptionist and customers. This feature enables real-time support and guidance for receptionists, ensuring high-quality customer service. Additionally, Reviano offers a mobile app that keeps users updated on communications and interactions with prospects and clients. The service operates on a 24/7 basis, providing continuous support and flexibility for businesses.

Reviano integrates well with various business tools and offers features like CRM integration, which automatically logs calls, chats, and appointments into a database. This integration helps streamline business operations and improve data management. The platform also supports sales funnel performance tracking and integrates with tools like Google Analytics and Tag Manager, providing valuable insights into customer interactions and business performance. Overall, Reviano is designed to help businesses manage their communications effectively, enhance customer engagement, and optimize their operational efficiency.