Page 30 - Top OpenText Alternatives

Comments Analytics

commentsanalytics.com

Valuable, clear, considerable, and remarkable insights from videos, social posts, product pages unstructured text data – to help you better understand the thoughts, feelings, motivations, and decision-making processes of your customers. Comments Analytics is an AI tool that provides an in-depth analysis of unstructured text data, including sentiment analysis, comment categories, named_entities recognition, and keyword extraction. Key Benefits of CommentsAnalytics Services: 1 - Customer Insights 2 - Brand Reputation Management 3 - Product Development and Innovation 4 - Customer Experience Enhancement

PropFuel

propfuel.com

PropFuel is a SaaS platform helping associations turn broadcast communications into conversations. These conversations capture the Voice of the Member, identify individual needs and streamline one-on-one engagement.

Openprise

openprisetech.com

Openprise is fueling the revolution in RevOps. Openprise automates critical RevOps processes to break down silos and align sales and marketing professionals and their technologies to deliver explosive growth. Openprise is a single, no-code platform that lets you simplify your RevTech stack, respond faster to changes in your market, and scale up operations to achieve your revenue goals. RevOps teams at industry leaders like UI Path, Freshworks, Zendesk, Zscaler, and Okta depend on Openprise to drive efficient, predictable revenue. For more information, please visit www.openprisetech.com.

Allegrow

allegrow.co

Allegrow optimises your sender reputation and inbox placement. Having Allegrow work alongside your marketing automation/sales engagement system you can increase the % of emails you send that reach the priority inbox, not the spam folder or unfocused folders.

Capturi

capturi.ai

Capturi is Scandinavia’s leading conversational AI software, designed to automatically analyze your company's interactions with prospects, customers and citizens. This advanced AI solution gives you unique insights that can be quickly translated into measurable value. Capturi offers three key solutions that transform customer experience into a valuable asset: Insights delivers actionable data-driven insights to help your team reach its full potential, improve customer satisfaction, boost retention, and work more efficiently. These insights also lay the groundwork for automating workflows. Assistant acts as a co-pilot for your agents, ensuring they have the right information to deliver quick and accurate responses. The Assistant understands the customer's issue and suggests the required solution so agents are well-prepared when they answer the call. AI Agent handles routine inquiries, allowing your team to focus on more complex tasks. AI Agent's responses are based on proven best practices from your past conversations. If you would like to start a conversation with our team and see the platform for a first-hand look, the door is always open, so feel free to drop by for a coffee at Ankersgade 12e, 1.tv in Aarhus C, Denmark.

Abstrakt

abstrakt.ai

Abstrakt is a call center platform that guides agents in real-time, eliminates subjectivity, and automates QA on every call to directly improve your business outcomes. Remove uncertainty on calls and give your agents the power of real-time.

Bigtincan

bigtincan.com

Bigtincan is helping the world’s leading brands facilitate the buying experience of the future. Everything we offer is designed to be smart, flexible, and easily adapted to unique business processes with highly personalized experiences that people and brands love. We’re on a mission to help companies deliver branded buying experiences that are engaging, personalized, provide value and guide people to the best decisions with confidence. Innovative companies like Nike, Guess, Prudential, and Starwood Hotels trust Bigtincan to enable customer-facing teams to intelligently prepare, engage, measure and continually improve the buying experience for their customers.

Cloodot

cloodot.com

Cloodot is an all-in-one omni channel customer experience management suite. Cloodot facilitates an efficient and consistent workflow to build reputation, engage, and nurture long term relation with customers through multiple digital platforms Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites, SMS/Text numbers etc. through one easy to use dashboard. 1. Better online reputation Easily collect, showcase & respond to more reviews. 2. Easy Omni presence Bring all chats to an easy-to-use multi agent inbox. Direct chat option in Google search to get more enquiries easily. Distribute and assign channels to one or more users, handover chats and reviews between users and departments in a second. Multiple agents can collaborate and manage channels like WhatsApp, Google messages etc. which is not possible using original native apps. 3. Fast and quality engagement Cut down first & average response times to just seconds from hours. Custom template replies, reminders, tags, tasks, notes etc. 4. Automatic CSAT measurement Automatic CSAT survey on every chat channel to measure quality of engagement. 5. Re-engagement campaigns Generate more revenue from existing customers by sending bulk messages about offers and programs periodically. 6. Workload reduction Automated review replies & Agent-Bot collaborative chat management workflow reduces manpower involvement by 50 - 80%. Makes customer engagement extremely easy for CS agents. 7. Easy supervision Real-time performance monitoring and reporting brings more accountability. Agents become more productive, ultimately resulting in faster & quality experience for customers. 8. Cost reduction Replaces 1/2 a dozen different paid tools. Increases efficiency & reduces overall expenses. 9. Safe access No need to provide CS agents any access to native platforms. Agents won't be distracted by other social media activities. 10. Superior support Dedicated account manager On-Call support No cost staff training No setup cost

Veritone

veritone.com

Veritone Attribute is transforming marketing attribution in media broadcasting, using AI-powered technology that delivers near real-time performance metrics for advertisements in all broadcast formats including scheduled and unscheduled spots (live reads, organic mentions promos). Veritone Attribute leverages data from broadcasted ads and correlates them to advertisers’ website analytics. With Attribute, media broadcasters can demonstrate their digital value to broadcast campaigns, resulting in increased advertiser satisfaction and expanded revenue. Fast insights — gather and view rich, robust campaign data in near real-time Flexible setup — customizable to each customer, advertiser and campaign Highly visual — dashboard delivers simple, shareable visualizations of attribution data Learn more at https://www.veritone.com/applications/attribute.

Groopit

groopit.co

Outsmart competitors with crowdsolving. Simplify how employees share and use competitive intelligence to build competitive advantage. Sharing has never been easier. Employees share intel from Teams, Slack, Salesforce, a web browser, mobile app, or wherever they work. With just three taps and less than a minute, they’ll share high-quality, quantitative competitive intel, making it easy to stay on top of competitors. Using intel is lightning-fast. Groopit aggregates and delivers actionable insights in data feeds and views. Everyone involved has access to the most up-to-date, real-time insights to inform their own choices, making it possible for every employee to sharpen the competitive edge. Integrating intel into existing enterprise systems is easy with Groopit's data access API. Seamlessly add intel to Tableau, PowerBI, Salesforce, or existing CI dashboards. Groopit ensures that you can leverage intel in all the systems decisions are made.

CaliberMind

calibermind.com

As a strategic B2B leader, you need to have your thumb on the pulse of the market. But with all of the tools your teams use, it’s hard to connect the dots and figure out if your message is resonating with the right audience at the perfect time. The CaliberMind platform organizes and makes sense of your data so your insights are clearer. Sure, we do attribution, engagement scoring, funnel analytics, and more. But the real gift we give revenue leaders is the ability to spot issues and trends before anyone else can.

URVA

urva.co

The URVA Sales Force Tracker is a mobile-friendly sales tool which brings your entire sales team on the same page. Sales teams interface with new leads to generate business and existing customers to upsell and grow business relationships further. While this may happen regularly or irregularly, there is rarely visibility on the whats happening without a tool that connects the team on the ground to the leaders in the HQ. URVA enables the bridging of this very gap. The sales personnel on the go, have a nifty app with them, which allows them to record all customer interactions in seconds, and that too with geotagging for visibility. In return managers get to view what's happening and guide their teams about new products & services as well as set targets & plans for the week/month without having to talk to every team member. Finally, at a leadership level, all these interactions are available for consumption in bit sized dashboards & scheduled reports. All the capabilities of URVA Sales work everywhere from the phone to the big screen and everything in between. URVA Sales is trusted by some of the leading Banks, Telecoms & Pharmaceutical companies in the world.

Docsmore

docsmore.com

Docsmore is a cloud based solution that allows users to easily and securely collect, manage, and report data from document transactions. With Docsmore, you get more out of your documents by the following: * FORM.FILL.SIGN - With Docsmore, the process of setting up a form and sending to users to complete or sign is simplified. Use our platform to easily upload a document, specify form fields/signage, and send to users for completion. Present forms to your users the most natural way possible - the actual document itself. * COLLABORATION - Share and Collaborate with multiple users in real time. Designate each field to a unique user for a powerful collaboration experience. * TRACK DOCUMENT - No more phone calls to your clients asking whether they have downloaded the form and read through it. With Docsmore, you get real time notifications as soon as the client opens the document. Track progress and status of all your documents via Docsmore's robust Dashboard functionality. * POWERFUL REPORTING - Docsmore comes with an impressive reporting tool. All data entered by your clients can be easily available for search purposes by simply turning on the feature. It can be controlled down to specific field in your document so you only make it report ready for the ones you need making it very powerful. * PDF FORMS - Docsmore recognizes most pdf form fields and preserves the fields names when you upload your document. You can continue using your favorite tool to create pdf document with form fields without fearing of loosing them when you upload to Docsmore. * BRANDING - Docsmore can be integrated right with your application making it look and feel as part of your own application or website. We offer dedicated server and static IP, making scaling the product a breeze.

Mortar AI

mortarai.com

Mortar AI is your next-generation CDP (customer data platform) that cleans, analyzes, and unifies all of your fragmented data into a single, easy-to-use dashboard in real-time.

ContactWise

contactwise.io

CRM - contact, constituent, or customer relationship management, is a application that stretches across industries and verticals ranging from state and local government to sales organizations to higher education institutions. ContactWise is an innovative cloud-based contact center platform with advanced data driven routing engine to help companies to improve their sales, customer satisfaction and retention.

Simpleview

simpleviewinc.com

Simpleview, part of Granicus, is a worldwide leading provider of CRM, CMS, website design, digital marketing services, and data insights for convention bureaus, venues, tourism boards, destination marketing organizations (DMOs), and attractions. The company employs staff across the globe, serving clients of all sizes, including small towns, world capitals, top meeting destinations, and countries across multiple continents.

Dreamdata

dreamdata.io

Dreamdata's B2B Revenue Attribution Platform connects data from across your go-to-market tech stack to offer unprecedented insight into your B2B customer journey. From anonymous first touch to closed-won, Dreamdata puts an end to guesswork and delivers actionable analysis of what really drives your revenue. With Dreamdata, B2B companies can run custom account-based attribution modelling, get the ROAS of every ad campaign, measure content ROI, benchmark growth, predict revenue and make data-driven decisions on what efforts to scale next.

Extensis

extensis.com

Extensis Connect ensures teams of all sizes can find, manage, and utilize the fonts and other creative assets they need to collaborate and deliver final projects quickly and accurately. Connect adds a layer of security and reporting to creative operations through permission controls; font license management; single sign-on; font usage, license compliance, and team utilization & activity reports; and support. Built on the reliable foundations of industry-leading font managers Suitcase Fusion and Universal Type Server, Connect is the cornerstone of an evolving Creative Intelligence Suite that integrates with the Adobe Creative Cloud and other popular design applications. Connect simplifies and secures the management of fonts, font licenses, and the creative assets teams count on every day to deliver projects to stakeholders as promised, with fewer surprises, and profit margins intact.

Usercentrics

usercentrics.com

Usercentrics is a global market leader in the field of Consent Management Platforms (CMP). It enables businesses to collect, signal, manage, and document user consents on websites and apps in order to achieve compliance with global privacy regulations such as the GDPR, ePrivacy, Digital Markets Act, CCPA/CPRA, and more. All of this while facilitating high consent rates and building trust with customers. Usercentrics CMP seamlessly integrates with Google Consent Mode and the TCF 2.2, enabling you to run and display advertising campaigns in the EU/EEA and UK. Adhering to Google’s requirements for publishers and advertisers helps ensure uninterrupted display of your ads, conversion tracking, and analytics optimization. It believes in creating a healthy balance between data privacy and data-driven business, delivering solutions for every size of enterprise. Cookiebot CMP is its plug-and-play consent solution, its App CMP handles user consent on mobile apps, and Usercentrics CMP serves companies with enterprise-grade custom requirements for unifying consent and data from capture to processing. Its Usercentrics Preference Manager enables smooth capture and management of users' preferences and marketing permissions, while empowering them with full control. Helping clients like Daimler, ING, and Telefónica achieve privacy compliance, Usercentrics is active in more than 180 countries, with over 3,000 partners, and handles more than 6.7 billion consents every month.

ChurnKey

churnkey.co

You focus on product and growth. Churnkey will handle retention for them. You can use Churnkey to supercharge every part of customer retention and optimize your company’s growth: personalized cancel flows that keep subscribers, recovering failed payments, and informing customer-driven product development. Churnkey is a retention automation platform that reduces churn, facilitates payments, and drives more revenue for companies built on recurring revenue. Their platform makes it easy to quantify retention opportunities and implement retention flows for voluntary churn/cancellations, failed payments, reactivations, and more. Their slate of products includes personalized cancellation flows, failed payment recovery, reactivation campaigns to win back customers, retention analytics, and more. They specialize in helping self-serve subscription offerings such as SaaS companies, consumer memberships, nonprofits, news/media publications, and streaming companies.

Track.co

track.co

Increase your company's revenue: manage Customer Experience Monitor your customer perception through surveys. Get reports with different insights and carry out real-time negotiations. Count on experts prepared to help you raise your company's CX level, build customer loyalty and increase your revenue.

Quire

openquire.com

Quire is the leader in Technical Report Management (TRM) for project driven companies in the Architecture, Engineering, and Construction (AEC), Commercial Real Estate, and Environmental Consulting industries and trusted by thousands of consultants to generate deliverables and commercial proposals for their businesses. Quire’s intuitive TRM SaaS platform streamlines the technical report and commercial proposal creation process to ensure consistent, high-quality deliverables. With innovative tools and a staff of industry experts, Quire helps Clients evolve their technical report writing and workflow processes, providing time savings of as much as 40% on their technical deliverables. Quire’s QuireSight Analytics provides additional value by revealing key insights into the deliverable process versus industry benchmarks, enabling data-driven decisions that improve the bottom line.

Clerk.io

clerk.io

Clerk.io is an all-in-one e-commerce personalization platform that improves the performance and profitability of your webstore while saving you time and driving growth for your business. By using industry-leading artificial intelligence to power hyper-relevance throughout your customer journey, we automate higher conversion rates, basket sizes, and order values. At Clerk, we're dedicated to giving our customers all the tools they need to get the most out of our e-commerce personalization platform. We help our customers grow their sales through dynamic product recommendations, personalized emails, efficient site search, and audience segmentation: all with our cookieless solution. We’re here to empower our customers across the globe to deliver personalized shopping experiences for their users. Many details about our goods and services are available on our website, including regular product updates. We recognize how critical it is to update you on the most recent product changes and features so you can always stay updated. To better understand the solutions available and how they might benefit your organization, we also give user examples for the various products. Our case studies show how other businesses have increased their sales using Clerk's AI-driven technology. In addition to our resources, we provide dedicated help via our website, giving you quick access to our group of professional tech experts. Our team is committed to giving you the best advice and assistance possible so you can make the most of our platform. We are confident that our AI-driven customization solutions may assist you in achieving your professional objectives, so let us help you grow your business and reach your business goals.

Churnfree

churnfree.com

Stop Losing Customers. Keep Your Revenue Through Increasing User Retention. Churnfree allows you to create customizable cancellation flows to win back customers and increase their lifetime value for your business, and help in reducing churn by 46% Churn is the number one enemy of any business. It's the silent killer that can erode your customer base and sap your profits. But there's a solution: Churnfree. Churnfree is the solution for reducing churn and retaining customers. It helps you create customer retention flows and win back your customers. With Churnfree, you can create custom retention flows to keep your customers engaged and coming back for more. And if they do ever slip away, you can win them back with targeted flows designed to get them hooked again.

Collibra

collibra.com

Collibra is a data catalog platform and tool that helps organizations better understand and manage their data assets. Collibra helps create an inventory of data assets, capture information (metadata) about them, and govern these assets. At its core, the Collibra tool is used for helping stakeholders understand what data assets exist, what they are made of, how they are being used, and if they are in regulatory compliance. Collibra unites your entire organization with trusted data that's easy to find, understand and access so you can do more with your data. And with new artificial intelligence (AI) use cases taking shape every day, AI governance is more critical than ever — learn how you can start your AI governance journey with Collibra. Collibra has four major functional areas: * Data catalog – This module provides an inventory of data assets and allows users to find and discover the right assets to use for different purposes. Users can search across several different facets of the data assets. * Data governance – The governance capabilities help create a common understanding of and sharing information about data assets. This includes both technical metadata and user-added information. * Data lineage – Allows users to see how data assets are created and molded as they move from system to system. Lineage helps data owners track what makes up a data asset for compliance and users to see where an asset comes from and how it is shaped. * Data privacy – The privacy module allows privacy and security teams to create, manage and run policies to ensure data privacy and compliance. Policy workflows can be initiated and compliance data and reports are captured.

Kevel

kevel.com

Kevel offers the infrastructure APIs needed to quickly build custom ad platforms for sponsored listings, internal promotions, native ads, and more - allowing brands to drive new revenue in a user-first way. Kevel is committed to the vision that every online retailer and publisher should be able to add privacy-focused ad revenue streams and take back the Internet from Google, Amazon, Facebook, and other digital monopolies. Customers like Ticketmaster, Yelp, Strava, Klarna, and many more have already launched successful ad platforms on Kevel. Learn more at www.kevel.com.

Secoda

secoda.co

Secoda is the fastest way to explore, understand, and use data. Companies like Chipotle, Cardinal Health, Kaufland, and Remitly use Secoda to get visibility into the health of their entire stack, reduce costs, and help their data teams run more efficiently. Powered by AI, Secoda creates a single source of truth for an organization’s data by connecting to all data sources, models, pipelines, databases, warehouses, and visualization tools. Secoda consolidates multiple tools into a single data management platform to simplify your data catalog, metadata management, lineage, governance, monitoring, and observability processes. Regardless of technical ability, it is the easiest way for any data or business stakeholder to turn their insights into action.

Pay Compliment

paycompliment.com

Pay Compliment is a platform for customers, peers and managers to give direct feedback to the people and organisations they interact with so that customer service levels and employee performance are maintained at the highest possible levels in real time, all of the time. Pay Compliment helps people and organisations reach peak performance and customer service, by providing customers, peers & managers with a platform to give and receive direct feedback.

SatisMeter

satismeter.com

SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth. Utilize different survey templates (NPS, CSAT, CES) to measure satisfaction across multiple touchpoints within the customer journey, or create customized micro surveys to adjust pricing, look at product-market fit, and more. Easily create a survey, set up an event trigger, or target the audience based on their attributes. Then, set a recurring schedule, and review your feedback. Send out surveys from just about anywhere (public website, web app, email, public link, mobile SDK). And achieve anything with your feedback through a range of integrations (Intercom, Slack, Zapier, API, and more). Save time by installing via one-click Segment integration, downloading premade HTML email templates, and running surveys that can automatically switch to a user's language. Unlike many other products on the market, SatisMeter's pricing is based on your success—the number of responses rather than survey displays. SatisMeter plans are feature all-inclusive with unlimited projects, users, and surveys. Best of all, top-tier support services and easy setup make it a favorite of the world's most customer-oriented SaaS companies. So don’t wait—start collecting better customer feedback today.

Delighted

delighted.com

Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.