Narvar

Narvar

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Website: corp.narvar.com

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Narvar is a comprehensive post-purchase experience platform designed to enhance customer satisfaction in the eCommerce sector. It specializes in providing seamless order management services, including on-brand shipping, tracking, delivery, and returns. By offering real-time updates and customizable return processes, Narvar helps businesses build customer loyalty and improve overall customer experience.

Key features of Narvar include flexible return options, real-time updates, and customizable processes that allow merchants to turn returns into opportunities for customer retention. The platform is particularly noted for its ability to simplify returns management, making it easier for both merchants and customers to navigate the process efficiently. Narvar also supports branded tracking pages, which enable businesses to maintain consistent branding throughout the customer journey.

Narvar's capabilities are beneficial for businesses seeking to optimize their post-purchase operations, especially in managing returns and exchanges. Its integration with shipping carriers allows for streamlined logistics management, which is essential for maintaining high customer satisfaction levels. Overall, Narvar provides a robust solution for eCommerce companies looking to enhance their post-purchase customer experience through efficient order tracking and returns management.

Narvar, the leader and category creator in post-purchase, powers the bottom-lines of 1,300 top global brands like Sephora, L'Oreal, Levi's, and GAP by retaining revenue through returns and exchanges, reducing operational costs up to 50% throughout the order and fulfillment journey with post-purchase communication and shipment-network visibility. and increasing customer lifetime value through personalized order tracking.

Website: corp.narvar.com

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