Page 9 - Top Hotjar Alternatives

UserPeek

UserPeek

userpeek.com

UserPeek emerges as a powerful tool for conducting remote usability tests, providing a platform that records authentic user experiences with various products. This intuitive tool gives an unfiltered view of the user journey, made even more effective by its advanced tagging and annotation capabilities, simplifying and accelerating UX assessments. One notable feature of UserPeek is its diverse and inclusive panel of testers, carefully curated to reflect a broad spectrum of target demographics. This enables a comprehensive understanding of user behavior and preferences. For optimizing user testing efficiency, UserPeek includes an automated speech-to-text transcription feature, allowing for immediate comprehension of user feedback. UserPeek's unique Highlight Reel feature allows users to craft compelling presentations with key clips from user testing videos, thereby fostering a concise and impactful representation of crucial user interactions and observations. UserPeek serves as a multifaceted tool ideal for various departments, including design and marketing. It fosters swift decision-making and provides valuable data for product improvements through its effective data collection and analysis methodology. Being a significant player in the realm of remote user testing, UserPeek is revolutionizing the way businesses understand and cater to their users' needs

CoNote

CoNote

conote.ai

CoNote transcribes, analyzes, and organizes your qualitative research while you collaborate with your team.

Rally UXR

Rally UXR

rallyuxr.com

Rally's ReOps Platform enables teams to talk to their users safely and at scale. Rally UXR is a User Research CRM that enables Research and Product teams to recruit, manage and conduct research directly with their users.

Purlem

Purlem

purlem.com

Strengthen relationships with your customers by creating a unique webpage for every person on your list, allowing you to engage with them on a personalized 1:1 level. We are a simple, cost-effective bridge to the brave new world of personalized marketing.

PickFu

PickFu

pickfu.com

Create polls to test your product designs, images and copy to find out which version your target market likes best. Whether you’re an Amazon seller, e-commerce store, mobile app developer, book author, or entrepreneur, PickFu can help you make data-driven decisions. Here are just some of the ways you can PickFu: Get feedback on a business name before going to market. Make sure your logo is sending the right message. Test your ad copy before campaigns begin. Improve your website layout or mobile app UI. Validate product ideas and designs before going into production Interested in helping us bring market research to the masses?

Experience.com

Experience.com

experience.com

Since 2015, Experience.com has been committed to providing world-class AI-powered online reputation, reviews, and presence management solutions, helping companies and professionals enhance their online presence, and customer & employee engagement. With a joint mission to help millions of organizations evolve and improve, Experience.com’s integrated SaaS platform continues to lead the industry at the forefront of digital marketing innovation.

Ungapped

Ungapped

ungapped.com

By integrating core marketing and sales tools, Ungapped aims to make the day-to-day running of a business less messy and more holistic so that growing businesses can create exceptional customer experiences to grow your business. A complete platform for growing businesses with tools for email marketing, surveys, invitations, signup forms and text messages. In addition to our platform, we also offer consulting services to help you create exceptional customer experiences.

Poltio

Poltio

poltio.com

Poltio’s no-code embeddable solutions that are responsive and white-label, enables brands/agencies to humanize product discovery and capture real time zero party data / get unbiased insights / boost ... Show More OI while creating segments and personas. Just Select the right solution such as smart survey, engaging test or product recommendation quiz / gift finder. Product quizzes not only enhance customer’s shopping but they also provide a superior experience and elevates the customer journey with guided selling.

VideoPeel

VideoPeel

videopeel.com

Video Survey Solution for Employee Engagement, Customer Feedback, and Customer Support. Start collecting videos from employees, customers, & candidates in less than 5 minutes. VideoPeel is the premier remote video capturing platform for businesses to capture, respond to, analyze, and share videos from their customers. VideoPeel helps businesses 10X their amount of user-generated video content, so they can drive 20% plus conversions, traffic, satisfaction, and consumer insights.

Forsta

Forsta

forsta.com

Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. The HX Platform gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology, combined with its team of expert consultants, serves organizations across a variety of industries including financial services, healthcare, hospitality, market research, professional services, retail and technology. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer. For more information, visit www.forsta.com.

FullSession

FullSession

fullsession.io

FullSession helps companies understand how their customers interact with their website through a comprehensive digital experience platform. We provide you with the necessary tools to identify user friction points, drop outs, and see insights behind every user interaction with your website. FullSession provides a session replay solution and interactive heatmaps to understand digital interaction along with customer feedback targeted widgets to eliminate the guess work; helping our customers to achieve the perfect digital experience.

Mousestats

Mousestats

mousestats.com

Record and watch your website visitors video + website heatmaps + form analytics + surveys

Feng-GUI

Feng-GUI

feng-gui.com

Powered by AI and validated by decades of neuroscience research, Feng-GUI delivers predictive visual analytics with actionable insights and recommendations that empower digital agencies to maximize results for their clients. https://feng-gui.com/ Since 2007, Feng-GUI service analyzed over 4 million visuals for 30,000 professionals around the world, across all media channels, from websites, adverts and videos to signage and packaging, including prominent firms such as: WSI, Omnicom, Walker Sands, OgilvyOne, WPP, McCann Erickson, Interpublic and Publicis.

Reactflow

Reactflow

reactflow.com

Reactflow highlights visual and logical reasons why your visitors are not turning into customers and ensure a seamless sales funnel to gain faster ROI. Reactflow playback your customer's activity recordings as a video, Compile Heatmaps, Funnel Analytics, Bugs, Console Logs and provide feedbacks which helps you to understand customer's pain points, solve them and produce outstanding flows.

NPAW

NPAW

npaw.com

NPAW is proud to present its Suite of analytics solution. A powerful, intuitive, and real-time video and application analytics platform that is set to revolutionize the video intelligence industry, allowing OTTs, Telcos, Media Companies and Broadcasters to translate billions of data points into actionable business insights for them to monitor, analyze, and capitalize on, all while their users are watching. In the rapidly developing streaming industry, businesses providing content to users are faced with a serious problem: the lack of visibility over a prohibitively complex content delivery chain. How can they react to user frustration if they don’t know what has gone wrong? How can they respond to developing trends in consumption by device if they don’t have access to this data? NPAW Suite gives video providers the comprehensive overview of their end-users’ streaming experience in real time, integrating with players to get the raw data that matters, and translating it into customizable and easily readable dashboards that not only provide businesses with all the data they could need, but also allow them to understand and act upon it in a meaningful way. The challenge we had was to develop an evolution of our product which could convert extremely complex information into a visual design system intuitive enough to allow clients to identify, create, and stack their own patterns of KPIs, metrics, and dimensions based on the data for their individual service. By working closely with clients and always iterating towards a better version of our product, we were able to create a visual design language simple enough to enable users to obtain the data visibility that they need.

Eppo

Eppo

geteppo.com

Eppo runs trustworthy, data warehouse-native A/B tests. World-class statistical rigor, feature management, and experiment reports - all in one tool.

GreenRope

GreenRope

greenrope.com

GreenRope is an all-in-one, complete CRM, marketing automation, and customer service solution designed for businesses doing big things. GreenRope combines sales, marketing, and operations into one, highly customizable software solution built for your business. GreenRope is more than software, it’s a way of doing business. We help our users break down departmental silos to create streamlined business processes. GreenRope’s CRM has all the tools and integrations you need for sales, marketing, customer service, and operations. Real power comes from an integrated approach, and that’s exactly what GreenRope offers. GreenRope includes advanced marketing automation capabilities, drag-and-drop customer journey mapping, sales force automation, customer service tools, and a tool box of other features to help manage and operate your business. GreenRope gives you control over your entire business from sales to marketing to customer service.You get a 360-degree view of your customers and a better way to manage and reach your KPIs. GreenRope is one of the only true all-in-one solutions. Everyone in your organization can use GreenRope to manage sales, boost marketing initiatives, and use data to create better customer experiences. Plus, additional users are always free. Effectively manage your sales pipeline with in-depth sales enablement tools. Customize the way you view your contacts, schedule appointments, automate follow-ups, and easily view all sales opportunities. GreenRope gives you marketing automation that's easy to set up, test, and execute. Never miss an opportunity to provide the best customer experience through personalized communication and data-driven strategies. With GreenRope, you can manage multiple channels - websites, email, mobile, social, and more - all in the same platform. We are here when you need us. Contact us 24/7 via chat, email, and more. Plus, we provide in-depth onboarding with personalized training, a certification program, and hundreds of online resources to ensure your success. GreenRope is a company built around providing exceptional value to our customers. Since we started in 2008, we have evolved from being one of the first email marketing service providers to being the first, truly Complete CRM on the market. Combining sales, marketing, and operations in to a single platform, GreenRope inspires collaboration with your clients, vendors, and employees and we live this collaborative culture, listening to people like you to build what YOU want to run your business. GreenRope's Complete CRM helps business owners, sales managers and marketers bridge the gap between departments and make data accessible throughout, so your business runs smoothly and effectively with all the information a team needs to better target and serve their leads and customers.

Survicate

Survicate

survicate.com

Survicate is an intuitive yet powerful survey software, perfect for collecting continuous customer insights at scale and across multiple channels. Measure customer satisfaction (CSAT) and Net Promoter Score (NPS) effectively and gather crucial feedback on your website, product, and mobile app with Survicate to better understand your customers' needs. Why choose Survicate? - Easily create customized surveys to start receiving customer feedback within minutes - Run targeted surveys across various channels: email and link, on your website, in-product, or in mobile apps. - Integrate Survicate with your existing tools like Hubspot, Salesforce, and Mailchimp through one-click, native integrations for a more holistic understanding of your customers. - Capture partial survey responses and strategically target your surveys to engage the right audience at the optimal time, increasing response rates and ensuring more relevant insights. - Analyze customer insights using AI, which sorts feedback into clear topics and categories, so you can make informed decisions faster. With Survicate, you can: - Get constant streams of insights from your customers from multiple touchpoints to better understand their needs and preferences . - Learn what customers think of your website, app, product, or customer service and get data to validate your ideas. - Automate continuous feedback collection to track and improve key metrics over time. - Act on feedback to increase customer satisfaction and loyalty, build better products, and develop more effective marketing strategies Transform customer insights into growth opportunities with Survicate.

Datafeedwatch

Datafeedwatch

datafeedwatch.com

DataFeedWatch is a Feed Marketing solution that combines data tranformation & optimization with help & advice. It empowers Merchants and Agencies to suceed on ecommerce channels. Optimize your product feed file with DataFeedWatch and spread products to different channels in 60+ countries! By improving product feed you'll also increase the performance of advertising campaigns on the channels like Google Shopping, Facebook, Instagram, Amazon, eBay & many more! Optimizing the product list speeds your selling up and boost your overall campaign ROI. DataFeedWatch enables you to create complex rules for your shopping feeds with ease. 15-day free trial and 24/7 support!

ZIGPOLL

ZIGPOLL

zigpoll.com

Collect Zero-Party Data using post purchase surveys, email capture campaigns, and interactive polls & forms. No-code setup for Shopify, BigCommerce & Wordpress.

WEVO

WEVO

wevo.ai

WEVO is a UX research platform that uncovers insights with significantly less effort than typical tools. Research, product and marketing teams get synthesized quantitative and qualitative insights, scores and benchmarks with less than 30 minutes of effort. Using your target audience, WEVO is the only tool that pinpoints conversion roadblocks and provides recommendations to increase website conversion Pre-Live.. WEVO’s statistically significant feedback de-risks their decision-making, delivering the confidence to build valuable customer experiences. Create the right customer experiences faster with more accurate user feedback.

Insight7

Insight7

insight7.io

Insight7 is an AI-powered tool designed to extract valuable insights from customer and employee interviews. It facilitates theme extraction from multiple interviews through bulk upload of documents or URLs, supporting various formats including video, audio, and text. Key features include conversation recording, transcription, and analysis, enabling users to map insights to project goals and collaborate seamlessly within teams. With customization options, users can configure insight categories and taxonomies to align with specific business objectives. Insight7 offers integration capabilities through APIs, allowing for seamless incorporation into existing workflows and tools. Managed services ensure secure data handling and confidentiality, while white-labeling options enable agencies and partners to service clients effectively. Use cases span automated research, customer experience enhancement, and employee engagement analysis. By leveraging AI, Insight7 identifies trends, sentiment, and actionable insights from large-scale interview collections, enabling users to enhance customer satisfaction, loyalty, and employee retention. Insight7 boasts a user-friendly interface, facilitating easy visualization of insights through reports and dashboards, driving stakeholder alignment and decision-making. With enterprise-grade security measures and GDPR compliance, Insight7 prioritizes data privacy and protection throughout its operations. Trusted by numerous organizations, Insight7 accelerates qualitative analysis, streamlining processes and driving impactful outcomes for product teams, startups, consultants, researchers, and CX professionals alike.

Olvy

Olvy

olvy.co

Olvy is an AI-powered feedback management tool that transforms user feedback into actionable insights for product teams. With deep analysis and real-time communication, Olvy keeps users at the core of your product development. It's your key to creating products that users love and ensuring their needs are met.

Kraftful

Kraftful

kraftful.com

Kraftful gives you deep AI analysis of user feedback to learn what your users need and how to make your product delightful.

AnyRoad

AnyRoad

anyroad.com

AnyRoad is the leading experiential marketing platform that enables brands to operate and optimize their events, tours, activations, and classes to grow consumer brand loyalty, drive more revenue, and increase the ROI on every experience. AnyRoad allows companies to streamline and scale their experiential operations with a flexible, configurable platform and provides the powerful insights needed to accelerate business growth. Leading brands like Anheuser-Busch, Diageo, Westfield, Just Egg, and Sierra Nevada all count on AnyRoad to optimize operations for and prove the impact of their experiential marketing programs.

MikMak

MikMak

mikmak.com

MikMak is the leading global platform for eCommerce acceleration for multichannel brands and provides analytics and eCommerce enablement software to help product manufacturers and CPG companies understand their consumers' online behavior, determine the best use of marketing dollars, and drive online sales.

Userpilot

Userpilot

userpilot.com

Unlock Growth Opportunities at Every Stage of the User Journey. Userpilot helps product teams deliver personalized in-app experiences to increase growth metrics at every stage of the user journey.

Zipy.ai

Zipy.ai

zipy.ai

Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can you do with Zipy? > Understand user behaviour to avoid churn > Monitor live users and real time errors to get actionable insights > Reduce time to resolve JS and API errors with inbuilt dev tools > Collaborate with your team members on customer experience problems > Get customer journey video replay, network logs, console logs, and stack traces all in one place Who can use Zipy? Zipy is most useful for Product teams, Business Analysts, Customer Success, Customer Support and Developers who have to solve customer problems. What will you achieve with Zipy? > Bring down TTR by 50% and save your support and development team’s debugging time > Reduce customer churn by proactively fixing their problems > Build a better product and GTM strategy based on user behaviour understanding by product and analyst teams

1Flow

1Flow

1flow.app

1Flow is a cutting-edge in-product user feedback platform that empowers product teams to enhance their offerings by effectively listening to their users. As a B2B SaaS startup founded in 2021 and backed by Y Combinator, 1Flow offers event-triggered in-app surveys and messaging for mobile apps, websites, and web apps. Designed with product managers, researchers, founders, success managers, and UX designers in mind, 1Flow seamlessly integrates with various platforms such as iOS, Android, React Native, Flutter, Google Tag Manager, JavaScript, and Shareable Link Surveys. This wide-ranging integration enables smooth data synchronization with popular analytics tools like Amplitude, Mixpanel, Segment, and Heap, empowering product teams to make data-driven decisions effortlessly. 1Flow's true strength lies in data-driven user targeting, leading to improved conversion and retention rates without straining developer resources. It supports multiple use cases, including NPS, CSAT, CES surveys, feature announcements, concept testing, feedback collection, bug reports, and user interviews. The platform's AI-driven capabilities make user research studies a breeze, enabling the quick generation and analysis of custom surveys based on specific goals and tones. Launching these surveys takes just 5 seconds, ensuring speedy and accurate results. What sets 1Flow apart from traditional surveys is its unparalleled ability to reach the right audience at the right time, boasting an impressive 30% average response rate and delivering valuable data within hours. In conclusion, 1Flow is an indispensable tool for any forward-thinking product team seeking to optimize user experiences, make informed decisions, and achieve unparalleled success.

Netigate

Netigate

netigate.net

Netigate is an established and rapidly growing SaaS company. Our purpose is to promote the customer, employee and consumer voice in everyday business decisions to help our customers focus on the right activities. Our survey platform is trusted by thousands of the world's leading brands - such as Electrolux, Ericsson, Vodafone, E.ON, DB Schenker, and Spotify. Since its establishment in 2005 Netigate has received several Swedish and international awards for its innovative drive - among others, Deloitte Technology Fast 100, several years in a row. Headquarters are located in Stockholm, Sweden supported by regional sales offices in Frankfurt am Main and Oslo. We have three license plans and also carry out particular projects under the Professional Services team. Get in touch for more info or a demo!

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