Pega
pega.com
Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow.
Mulberry
getmulberry.com
Mulberry is an innovative product protection platform that enables businesses to seamlessly embed product protection offers, delivering a unique user benefit for customers. Customize a product protection solution to meet the needs of your business and customer base, with individual product warranty plans and an unlimited product protection subscription option. - Custom placements and merchandising language to match your branding - Variable plan term lengths, retail warranty pricing and special discounts to maximize your profits - 15+ dynamic widgets that can be integrated within product pages, cart, and checkout to boost attachment rates - Proprietary post-purchase offer - sell warranties up to 60 days after checkout - Automated A/B testing to optimize placements and boost conversion
Clyde
joinclyde.com
Clyde helps brands take control and take care of the post-purchase journey for their customers with the Ownership Enrichment Platform. We’ve reimagined product protection, registration, and issue resolution so manufacturers and eCommerce brands can create beautiful, profitable, unified ownership experiences for their customers — and unlock the LTV of their dreams. Over 300 brands like Hydrow, Marshall, SharkNinja, Lull, Tempo, Newell Brands, and Barnes & Noble use Clyde to build deeper relationships with their customers. To learn more about Clyde, visit www.joinclyde.com
FieldEZ
fieldez.com
FieldEZ transforms a customer’s field operations and services using digital technologies such as cloud computing, enterprise mobility, data analytics and insights, and IoT integration. It offers innovative automation solutions for CRM-based field force management applications. FieldEZ’s products and services are used by Fortune 100 companies as well as SMEs in Europe, the USA, the UK, and India. Its global customer portfolio includes Samsung, Vodafone, Dell, Adecco, ICICI Bank, Twinings, Wipro, and Emerson. FieldEZ’s cutting-edge digital initiatives benefit numerous businesses across multiple industries, including IT and Telecom, Healthcare, FMCG and Retail, Banking and Insurance, Consumer Durables, Real Estate (Smart Cities), and E-Commerce. Its integrated stack comprises: STRATEGIC CONSULTING & SERVICES: * Field Data Analytics and Insights * Data Visualization and BI Reporting * Customer Experience Transformation * Operations ROI and Value Analysis * IoT Integration PRODUCTS: * Field Services Management * Field Sales Automation * Retail Workforce Management * Marketing and Promotions Management * Attendance and Location Tracking Founded in 2011, FieldEZ Technologies is part of the $150 million portfolio of IvyCap Ventures. IDG Ventures, a global network of technology venture funds with more than $4 billion under management, is another key stakeholder in the digital technology initiatives of FieldEZ.
Registria
registria.com
Trusted by over 150 leading brands across 65 locales worldwide, Registria empowers enterprises to cultivate stronger relationships with the people who own their products. Registria’s Ownership Experience Management (OXM) Platform and flagship solution, ConciergeSM, utilizes data and decision intelligence to drive personalized customer journeys throughout the product ownership lifecycle. Registria enables global scalability with seamless integration into other major applications to help brands deliver exceptional ownership experiences.
Claimlane
claimlane.com
Claimlane is a leading returns and claims management platform for brands and retailers that sell physical products. More than 8000 brands and retailers use Claimlane to streamline their returns processes and improve their bottomline. — MANAGING RETURNS AND CLAIMS IS COMPLEX For most brands and retailers, handling returns and claims is an important but highly complex process. It involves countless stakeholders and many movable parts. The result is: - Badly documented returns and claims leading to unnecessary communication - Inefficient workflows and wasteful communication via email and excel - No insights into why products are returned or why they are faulty CLAIMLANE STREAMLINES THE RETURNS PROCESS Claimlane connects all your return types and customers – B2C and B2B – from all channels and markets in one system. With Claimlane: 1. Your customers can easily create perfectly documented returns every time. 2. Your team can handle all return types from all customers in one place with powerful workflows and automation. 3. Learn why products are returned and improve your bottomline Using Claimlane saves you time and money and improves the customer experience. We'd love to help you streamline your returns!
ScalePad Lifecycle Manager
scalepad.com
Lifecycle Manager empowers MSPs to become strategic partners with their clients. It integrates with the most popular RMM and PSA tools to collect and analyze the client data to build long-term technology plans. Then, it helps facilitate the client conversation by generating beautiful client-facing collateral that is easy to understand. With the help of Lifecycle Manager, MSPs can cut down the time it takes to prepare for QBRs, elevate client experience and access new revenue streams. Why become a Lifecycle Manager Partner? 1. Integrate with over 35 popular RMM and PSA tools to get a window into your client's technology stack. 2. Automatically generate easy-to-understand reports that translate complicated hardware and software data into a visual breakdown your clients can quickly understand. 3. Quickly assess clients and their technology with templated scorecards. 4. Plan future projects with dynamic roadmaps with budget requirements for your proposed actions every quarter. 5. Get instant access to warranty expiration and purchase date lookups with 40+ OEMs. 6. Access to Warranty Services to procure warranty protection for servers and network devices and full replacement warranty coverage (including accidental damage) for client workstations. 7. IT Asset Disposal (ITAD) unlocks a new revenue stream with a simple, secure and environmentally-friendly in-app disposition process for decommissioned client IT workstations. See firsthand how Lifecycle Manager can help at www.scalepad.com/lifecycle-manager Book a demo for Lifecycle Manager now at www.scalepad.com/lifecycle-manager/demo
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