Page 14 - Top CloudCC Alternatives

Spin CRM

spincrm.com

Free Spin CRM - sales management system, communication with customers, sales management and preparation of offers.

Orgzit

orgzit.com

Orgzit provides the power of enterprise CRM with the flexibility of Excel. Orgzit is an all-in-one sales system for manufacturer reps and distributors. It helps streamline Sales, Quotation, Service, and Finance by helping you move from scattered spreadsheets to a single centralized application.

SupportBench

supportbench.net

Supportbench is a TOP rated premium customer support software for businesses seeking advanced, affordable, scalable solutions. It boasts features such as dynamic SLAs, a KCS knowledge base, AI-powered ChatGPT knowledge base bots, and customizable dashboards. With Salesforce synchronization, advanced customer portals, chatbot capabilities, and an easy-to-use API, Supportbench enhances customer experiences, optimizes support operations, and empowers teams with actionable insights.

PhingooCRM

phingoocrm.com

PhingooCRM is a cloud-based CRM solution tailored for modern call centers, equipped with advanced tools for effective resource management. All CRM systems are highly adaptable, designed to meet the unique needs and processes of your organization. If you're looking to implement PhingooCRM or already use it, it's important to note that updates, patches, and configuration changes can complicate things over time. Ensuring that your custom modifications remain functional after these updates is crucial. Traditionally, quality assurance teams or designated members perform these checks manually. However, as your organization grows, PhingooCRM workflows can become complex, and the volume of data increases significantly. Manual testing can be labor-intensive and error-prone, making it challenging to cover all aspects of the system. This is where test automation comes into play, helping you navigate the validation challenges efficiently. It can save considerable time and ensure smooth operations with minimal effort. However, there are some challenges to consider: * Ongoing Updates and Maintenance: CRM systems like PhingooCRM are constantly evolving, which means your automation scripts may break with new releases. Keeping track of these changes and updating your test scripts can become burdensome. * Complex User Interface: The strength of CRM systems lies in their ability to manage intricate business workflows, which can lead to a complicated user interface featuring dynamic object IDs, nested iFrames, and detailed object trees. Automating these elements with traditional tools can feel like piecing together a puzzle. * Custom Reports: Reports are tailored to your specific requirements, and automating them with legacy tools often necessitates programming expertise from your engineers. * Test Data Management: Managing large volumes of data and sensitive information requires a careful approach. Effective test data management is essential for extracting, masking, editing, and maintaining test data securely. * Skilled Personnel: Finding and retaining knowledgeable engineers proficient in automation tools and coding can be a significant challenge.

Evolve

evolveone.com

Streamline your business, expand into new markets, and turn your service business into a subscription business with Evolve—the easy-to-use, powerful software platform that is tailored to your company's size and needs. Evolve is the leading field service software application used by top organizations throughout the United States. Customers include firms that provide pest control, lawn care, mechanical (HVAC) and commercial services. Evolve helps companies improve employee productivity, enhance their relationships with their customers, operate more profitably and expand their service offerings. The cloud-based Evolve software suite combines online and mobile applications that offer a wide range of features, including CRM, sales and estimating tools, smart scheduling, route management, mobile field service, customizable forms builder, integrated credit card processing and a customer portal. Evolve is a wholly-owned subsidiary of Nexcom, which has provided companies in the field service and construction industries with IT, software and mobility services since 2001.

Evozard

evozard.com

Evozard Consulting Services Pvt Ltd is a distinguished Odoo Silver Partner specializing in ERP solutions. Its team of seasoned consultants brings over 16 years of experience in customizing and implementing ERP systems across various platforms, including Microsoft, Odoo, and fully bespoke ERP solutions. * Global Experience: It has successfully managed over 300 large and medium enterprise projects, delivering robust and effective solutions worldwide. Since 2016, its expertise in Odoo has allowed it to implement solutions in diverse regions such as the US, Canada, Hong Kong, Turkey, Germany, Denmark, Switzerland, Singapore, Indonesia, India, and the UAE. * Odoo Expertise: Its experience spans Odoo Enterprise, Odoo.sh, and Odoo Community, with a focus on SaaS implementations. It excels in integrating Odoo with essential features like CRM, Sales, Subscriptions, Purchasing, Project Management, Accounting, Warehousing, Manufacturing, HR, Recruitment, E-commerce, and E-learning. Additionally, it offers real-time tracking solutions through Android and iOS apps for Sales Rep Tracking, Route Planning, Order Taking, Delivery Tracking, Time-sheet Management, and Task Updates. Its Approach: With extensive ERP implementation experience, it is skilled at understanding and surpassing client expectations. Its approach includes thorough resource training and aligning with client needs to ensure high-quality delivery. It adheres to the Odoo & Microsoft SureStep methodologies, which support organized project management and stakeholder coordination, incorporating best practices for successful outcomes. Its Services: * Consulting Services * Odoo Implementation * Odoo Customization * Odoo Integration * Odoo Training * Odoo Support * Business Workflow & Automation * Mobile Application Development * Custom Software Development

InnoMaint

innomaint.com

Monitor, Measure and Easily Manage Day-to-Day Maintenance Operations At Facilities InnoMaint is a cloud-based maintenance management software that serves to automate, organize & streamline all types of maintenance chores associated with your office equipments, assets of your customer or facilities, at large. **Manufacturing By documenting & retaining the valuable knowledge of seniors in the form of Solution Banks it reduces the negative impact of high attrition rates. Makes the job description easier for the labour with multimedia illustrations of ticket. **Facility Management The systematic and custom approach helps supervisors to adhere to legal compliances and government regulations that may vary from time to time with a well structured reporting mechanism with data & insightful reports whenever needed to improve grow the business from the facilities. **Health Care Ensures all the maintenance checklists for OT’s, ICU & post operative wards etc are duly carried out with a well established mechanism that also saves from serious threats like power outages. **Service organizations InnoMaint is flexible to the use of your staff as well as external service contractors or technicians. Both you & the customer can track the movement of technicians all the way through the worksite along with an estimate of time of arrival.

TechnoPurple Tracking

technopurple.com

TechnoPurple Tracking: Empowering Organizations with Real-Time Track and Trace Solutions. At TechnoPurple Tracking, it is a trailblazer in the global tracking industry, providing cutting-edge real-time track and trace solutions for both Vehicle Tracking and Workforce Tracking. Since its establishment in 2010 in Mumbai, India, it has been on a mission to empower organizations across various sectors, helping them optimize the utilization, productivity, and efficiency of their mobile assets, whether they are vehicles or people. * Boost Sales: Enhance daily sales visits per employee with authentic proof of visit. * Improve Service: Close more service calls per day with evidence of work quality. * Enhance Security: Monitor compliance for patrolling schedules to improve site security. * Streamline Facility Management: Get real-time updates on preventive and reactive jobs. * Maximize Advertising Campaigns: View campaign spread on a map with proof of engagement. * Increase FMCG Revenue: Book more productive orders per day. * Multiply Pharma Operations: Track visits to doctors and pharmacies with ease. * Optimize Hospitals: Complete more patient shifting requests per day with multi-floor porter tracking. * Predictable Logistics: Track live vehicle positions, trips, ETA, and driving violations. With a relentless focus on innovation, TechnoPurple Tracking has earned recognition as India's premier tracking company, serving over 500 clients in more than 30 countries. Renowned brands like Vodafone, Unilever, Abbott, Anchor Healthcare, Tata Motors, Asahi Glass, Wuerth, Almarai, Generics Africa, SRL Diagnostics, BJP, Grab, OLA, Kokilaben Ambani Hospital, Fortis, Apollo Hospital, Adani, Imdaad, Emrill, Bajaj Auto, Serco Dubai Airport, Keolis Dubai Metro, Escorts, Global Village, JK Cement, and many others trust it for its unmatched range of location-based services (LBS). TechnoPurple Tracking is the only company you should trust to give your business the right thrust!

GE Vernova

gevernova.com

GE Vernova is a planned purpose-built company on a mission to electrify the planet while simultaneously working to decarbonize it. If it wants the energy future to be different, it must be different. Its mission is embedded in its name. It retains its treasured legacy, “GE,” as an enduring and hard-earned badge of quality and ingenuity. “Ver” / “verde” signal Earth’s verdant and lush ecosystems. “Nova,” from the Latin “novus,” nods to a new, innovative era of lower carbon energy that GE Vernova will help deliver. GE Vernova brings together GE’s portfolio of energy businesses, including Power, Wind, Electrification, and Digital businesses. With focus, GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy while helping its customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life.

Cuztomise

cuztomise.com

Cuztomise is an SAAS-based Enterprise Mobility company that provides smart mobile platforms for field sales and operations. With Cuztomise, it aims to touch millions of lives by creating better, more efficient, and simpler field management tools. It started Cuztomise in 2012, and since then, it has grown into a big family with a presence in multiple countries. It focuses on value creation for its clients and helps them set new benchmarks.

Fieldclix

fieldclix.com

Fieldclix is purpose-built by industry veterans to help companies with a mobile workforce address the unique challenges associated with deploying field resources to multiple project sites daily. Unlike many other platforms, Fieldclix provides real-time visibility into remote activities and daily updates on progress and costs across all your active projects, so you always know where you stand. Fieldclix demos are always pressure-free, transparent, and informative. You will meet directly with the Co-Founders of Fieldclix and see a live instance of the tool. If it’s not the best fit, it is happy to give industry-informed suggestions for an alternative.

FieldBuddy

fieldbuddy.com

Empower your employees to deliver great field service. FieldBuddy ensures the highest levels of efficiency from your technicians and engineers, while exceeding your customers’ expectations. FieldBuddy provides dispatchers, service managers, field workers and employees everything they need to get the job done right the first time, efficiently and effectively, while minimizing administration and overhead.

FieldBots

fieldbots.com

It enables you to run all the different cleaning robots from many different manufacturers in a single fleet professionally. Its cloud FieldBots Connect and the apps of FieldBots OS allow you cleaning concepts that wouldn't have been possible in the professional space up until now. Together with its international partners from the service contracting industry, robotics manufacturers, and professional dealers, it works continuously on a future-proof platform for the industry.

FIELDBOSS

fieldboss.com

FIELDBOSS is an end-to-end field service software solution built on the Microsoft Dynamics Platform. FIELDBOSS streamlines complex operations and is the easiest way to connect field service contractors to their customers and equipment. FIELDBOSS empowers companies to deliver exceptional customer experiences in the field while providing real-time profitability information to management. The organization is led by a team of Chartered Professional Accountants and Certified Microsoft Technology Specialists who have been providing the highest level of service in the Microsoft solution consulting industry since 1989. FIELDBOSS offices are located in Toronto, Canada and New York City, USA.

FieldBlaze

fieldblaze.com

FieldBlaze offers GPS employee tracking, sales tracking, location-based attendance, geo-verified client visits, and Attendance Tracking. With its complete automation, FieldBlaze revolutionizes your operations effortlessly within 10 minutes, revolutionizing your workflow.

Field Promax

fieldpromax.com

Field Promax enables you to create, dispatch, invoice, manage and track your work orders. Your employees can view and update the status of their work orders and generate invoices right from any smart phone. Integrates seemlessly with QuickBooks! * Create work orders instantly from your desktop or mobile device. * Sync customers and items from QuickBooks. * Paperless job schedules - Never miss an appointment. * Contract Management to define the recurring schedule. * Create an accurate cost estimate on all work orders, e-mail estimate to your customers, convert estimate to work orders by the click of a button. * Capture sales leads through on-field technicians wherever they go.

Field Nexus

fieldnexus.com

FieldNexus is an interactive in-field employee management system for organizations with in-field technicians/ technical representatives. FieldNexus provides a single comprehensive, full-featured software solution with fully-customizable functionality to meet the unique needs of in-field businesses such as logistics, HVAC systems, telecommunications, etc. Loaded with features such as; - Scheduling and Dispatch - CRM functionality - Time Tracking - Job Forms - eSignatures - Accounting Sync for billables and payables - Real-Time GPS Fleet tracking .....AND MUCH MORE..... ServiceHQ's unique differentiating factor is that it is delivered fully-customized to your business needs, So you pay for only what you need.

Fieldman

fieldman.co

Fieldman is an Asset & Work management platform built for utilities, utility vendors, and local governments to manage fieldwork and all infrastructure assets. Born on the Web & Cloud, Fieldman offers a user-friendly and low-friction SaaS technology solution that any employee, regardless of their age and level of technology experience, can use. It equips field workers and crews with a progressive Web App that works offline. It recognizes the abundance of valuable data that cities and municipalities have dispersed across various systems and offers a solution that extracts data from all available sources and presents it as a unified picture on its unique dashboard. With this dashboard, any employee can easily comprehend the current status of a city's infrastructure, enabling them to make informed and accurate strategic decisions. Key features of Fieldman include: * 100% cloud SaaS customizable platform * A user-friendly and low-friction technology * Progressive Web App that works offline * Unique customizable dashboard * Customizable workflows Fieldman is not a large international corporation with thousands of clients and employees, where clients often struggle to be heard and understood. As an agile American company, its top developers personally supervise every project. It strives to be a cooperative and reliable partner, always available to provide help and support.

FieldHub

fieldhub.com

FieldHub is an all-in-one cloud accounting and ERP system for field service and security installers’ business operations. It provides a single system to manage leads and proposals, manage projects and field service operations, track inventory, and automate recurring/deferred revenue management.

FieldGroove

fieldgroove.com

FieldGroove is a one-stop business management solution. From CRM to automated estimating, interactive calendar, work orders, estimate to actuals job costing, powerful inventory management, invoicing and more. Management has real-time insight into pipeline and backlog numbers, as well as multitude of business metric reports. Automates your business through our proprietary work flow, available integrations, GPS tracking and more. Improves estimating process and close ratios. Analyze performance, profitability, and job costs. Manage your day-to-day operations in one place.

Field Force Tracker

fieldforcetracker.com

Field Force Tracker , is a developer of popular field service dispatch and management software. Field Force Tracker allows field technicians to be more productive by better managing their time and resources. It lets technicians report their locations and service call status to the dispatcher, manage their assigned jobs, submit timesheets and generate invoices in the field. The application has been designed considering all aspects of field service management. The android app is designed with a customizable, easy to use interface. A user can set one of many available color themes for the interface. A technician can look at pending jobs and site details with full navigation support to the job sites. Once a job is finished, the field technician can use the app to submit a timesheet, generate an invoice and collect the payment. Field Force Tracker, a mobile enabled web-based field service management software, streamlines technician scheduling, dispatch, customer management, vendor and employee management, work orders, equipment maintenance, inventory tracking, contracts, estimates, invoices, payments and accounting. It is considered one of the most feature rich software of its kind. Field force tracker software does not require any special phone and runs on any Android phone or tablet. The company claims that Field Force Tracker software is suitable for all verticals in the service industry. According to a company representative, with the close integration of the mobile applications with the cloud based Field Force Tracker software, the service companies can expect to achieve higher utilization of their resources and significantly cut their operational costs.

FlowAgent

flowagent.nu

Many companies let most workflows be dictated by "how-we-have-always-done it" habits or by complex IT systems. That's a problem, and that's what FlowAgent was created to solve. With the FlowAgent platform, any complex workflow can be made simpler. We let companies work as they prefer. Whether they have to handle customers, equipment, resources, orders and stock or deal with sales and case management, invoicing, quality control and time recording. And we do it in a way so that the entire workflow flows more easily. Just call us "workflow mechanics". FlowAgent goes all the way into the engine room when we fine-tune workflows and fine-tune the flow in the individual employee's working day.

AntMyERP

antmyerp.com

Ant is the smallest most intellectual insect in the world. AntMyERP is One Software to manage your entire business process from Sales, Service, Operation, HR ,Assets , Inventory till Invoicing. Designed specifically for B2B businesses who are in Sale, Service, Rent, Repair, AMC of the Equipment like IT , AV, Medical , CCTV, POS , ATM ,Power Equipment ,etc . AntMyERP is designed to streamline your entire business process starting from Contact Management, Lead Management, Proposal Management , Contract management, Service Management, Renewal Management , Billing and service deliverance to reduce manual data entry. AntMyERP allows you to stay on top of your business and provides a true and unified picture of Critical, up-to-the minute business information across your organization.

FieldServicely

fieldservicely.com

FieldServicely is a field service management software for outdoor teams. It offers a range of functionalities to streamline field operations: * Work Order Management: Efficiently manage work orders for customers. * Real-time Employee Location Tracking: Track employee locations in real-time. * Geofence-based Attendance: Capture employee attendance within designated geofenced areas. * Job Management: Create, assign, and manage jobs for employees or field technicians. Verify evidence upon completion of work. * Timesheet and Payroll: Check timesheets and process payroll based on employee hours. FIELD SERVICE JOB MANAGEMENT: * Setting up Jobs: Create jobs with location and customer. Then, set up shifts for the field employees. * Scheduling: Set up a job schedule for the field technicians. Simply drag and drop jobs onto the calendar or create shifts for the employees. * Job Approval System: Team members need to submit evidence upon job completion. Then, team managers will verify the visual & audio files and approve the submitted jobs. * Reply to Notes: Field service technicians can also add notes regarding the job. Then, managers can reply back to the notes. * Work Order: Manage work orders with FieldServicely. Create billing, and budget for the work order. You can also add jobs under the work order. GEOFENCE ATTENDANCE AND LOCATION TRACKING: * Geofencing: Use FieldServicely to create a geofence around offices, where employees will clock in and out from the mobile app. * Employee GPS Tracking: Track the GPS locations of outdoor field employees with FieldServicely. Get a real-time view of the employees' location. OTHER FEATURES FOR YOUR FIELD SERVICE BUSINESS: * Timesheet Management: Check the timesheets based on field team members' work hours. You can check how much time they worked in a day, week, or month. * Payroll: Check the automatically calculated payroll, based on the worked time and hourly pay rate. * Dashboard: Simplified dashboard to check the number of completed tasks and late counts in your offices. WHICH BUSINESSES CAN USE FIELD SERVICE MANAGEMENT SOFTWARE: * Plumbing * HVAC * Electrical * Utilities * Construction * Telecom * Healthcare * Transportation * Property Management * Delivery, and more.

IndusTrack

industrack.com

IndusTrack is an all-in-one cloud-based field service management solution with built-in GPS tracking. It enables commercial and residential service contractors, especially in the HVAC, plumbing, electrical, and mechanical industries, to grow their business with less effort. Its customers use the integrated applications to complete more jobs in the same work week, improve customer relationships, and reduce expenses through more efficient operations and consolidation of applications. It incorporates every field management and customer service function that service contractors need to run their business. Some key functions include estimates, dispatch, inventory, time tracking, mapping, built-in GPS vehicle tracking, CRM, customer portal, invoicing, forms, and a mobile app for total jobs management. With unlimited onboarding, unlimited support, and low pricing, IndusTrack removes all of the obstacles for contractors who want to drive more revenue and empower their technicians to be full-service representatives on site.

GSFleet

gsfleet.io

GSFleet, a leading IoT provider, specializes in innovative fleet management and telematics solutions. With a commitment to enhancing operational safety, efficiency, and sustainability, GSFleet has been a trusted partner for businesses seeking to optimize logistics and performance.

GenicTeams

genicteams.com

GenicTeams is a Field Service Management Software which helps service companies to manage their field workforce. GenicTeams FSM help you to manage schedules, tickets, dispatching, eforms, Esigntaures. The GenicTeams Field Service Management solution can provide reliable and efficient support to bring ease and convenience to automate your operations smoothly. It’s high time you reimagine your enterprise applications. The business world is turning digital at bullet speed, and there’s no stopping anytime soon. This makes it ever so imperative for you to think about your own business operations and their efficiency. Is your competition doing something different? Is there a lag in how you manage your customers? Do you think there’s room for improvement? Then, you need the support of Genic Solutions. Its seamless and highly innovative field service management software can pave your path toward success. Explicitly designed to resolve the most pressing issues of modern businesses, its end-to-end tech solution comes with all the capabilities required to help your customers. An excellent field service experience requires speed, consistency, and efficacy. You’ll find all these virtues in GenicTeam Field Service Management Software.

Kegmil

kegmil.com

Kegmil is revolutionizing the way mission-critical facilities and assets are repaired and maintained via complex systems of people and processes. Its cloud-based software streamlines and automates the entire service lifecycle from job request, scheduling, and dispatch to execution and reporting. Key features: * Client & Site Management * Asset Management * Contract Management * Work Order Management * Preventive Maintenance * Scheduling and Dispatch * Service Request * Mobile App + Offline Mode * Client Portal * Resource Management * Digital Inspection System * Reporting & Analytics

JobTasker

jobtasker.au

JobTasker is a Sydney-based Australian company, which provides an online and mobile marketplace platform that connects users to local experts for service jobs/tasks. Also provides an avenue for users to Earn money doing jobs/tasks posted by other users.

jobfilez

jobfilez.com

jobfilez connects people and resources to your business. Helping contractors, property managers and service companies improve their processes and efficiencies with state of the art software. Manage and supervise with greater visibility, schedule and prioritize jobs, track installers, technicians and sub-contractors progress in real time. Send pictures, videos and reports from the field. Invoice and create change orders from the jobsite while tracking profitability, all from your smart device or computer.