Appzi

Appzi is a web-based platform designed to help SaaS companies gather valuable product feedback directly from their website or application. It offers an easy-to-use feedback widget that allows users to provide feedback, report bugs, or suggest improvements. The platform supports various survey types, including NPS, CSAT, and other customizable surveys, which can be launched as pop-ups, inline feedback widgets, or feedback buttons. These surveys are highly customizable, allowing you to choose their exact placement, color, and text, ensuring they align with your brand's visual identity.

One of Appzi's key strengths is its ability to conduct targeted in-app surveys, enabling you to gather specific feedback from users at the right moment. It also supports seamless integration with popular project management tools like Jira and Trello, allowing for real-time feedback and issue tracking. Users can capture and annotate screenshots to highlight visual bugs or design issues, making it easier to identify and address problems. Additionally, Appzi's analytics dashboard provides detailed insights into user feedback, including screenshots and user data, helping you understand customer interactions better.

By integrating Appzi with other tools, you can streamline your feedback management process, ensuring that all feedback is efficiently captured and analyzed. This integration capability helps in automating workflows and improving overall customer experience management. Overall, Appzi provides a comprehensive solution for collecting, analyzing, and acting on user feedback, making it a valuable tool for enhancing product development and user satisfaction.