Local governments utilize public works software to oversee public buildings, spaces, services, and infrastructure. This software plays a key role in ensuring the safety of local buildings and infrastructure for the community. It also supports community development by streamlining the management of critical infrastructure projects. Public works solutions help reduce operational costs by optimizing the allocation of assets and personnel. Basic asset management capabilities are typically included, but more advanced needs can be addressed through integration with CMMS, EAM, or facility management systems. Additionally, public works software often integrates with CRM, customer service, or call center solutions to manage communication with citizens effectively.
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