WebCatalog

Professional Services Automation (PSA) software helps companies in the professional services sector manage both back-office and front-office activities. PSA systems track operations, associated costs, and the revenues they generate. These tools are used by professionals such as consultants, lawyers, and marketing account managers—roles that manage client-specific projects. PSA software provides valuable insights into project and portfolio management processes, helping improve the efficiency, productivity, and profitability of project operations. It can be used across various departments of a professional services firm, including sales, marketing, accounting, and by project managers. There are two primary types of PSA software: best-of-breed solutions, which focus solely on professional services, and ERP systems, which combine PSA features with other functionalities like manufacturing or distribution. PSA systems can also integrate with accounting software, CRM platforms, and payroll systems to offer a more comprehensive, end-to-end solution.