Power your business with automated knowledge extracted from what your customers are saying while dealing seamlessly with international regulation.
Recordia® is a 100% cloud-based artificial intelligence platform, capable of obtaining a deep understanding of conversations with the highest security and protection, certified with the highest quality and security standards.
Discover the features of Recordia®:
- Call Recording: comply with international regulations, store and easily access your recordings, call logs and consents in a secure and scalable environment.
- Transcription: convert 100% of your voice conversations into text, distinguishing interruptions and overlapping voices for further analysis.
- Speech and Sentiment Analysis: extract business intelligence and identify customer sentiment from conversations to improve customer experience, increase operational efficiency, and reduce costs or compliance risks.
- Voice Biometric Authentication: accurately identify customers in seconds by recognizing their voiceprint.
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