Providers of customer success training offer a range of services aimed at educating customer success representatives and managers. They deliver training through interactive in-person sessions or digital workshops, all geared towards enhancing knowledge and skill development in customer success. Whether it's tailoring a curriculum to meet a team's specific requirements or providing ready-made modules on particular subjects, these providers ensure a comprehensive learning experience. Additionally, they often provide performance metrics, certifications, and assessment results to offer valuable insights into progress and proficiency.
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SuccessCOACHING
successcoaching.co
SuccessCOACHING pomaže CSM-ovima i timovima Customer Success primijeniti najbolje prakse putem strukturiranih programa, praktičnih vježbi i industrijskog certificiranja.
ChurnRX
churnrx.com
ChurnRX je platforma za smanjenje odljeva kupaca: analizira ponašanje, predviđa rizik od odustanka i pomaže provođenju ciljnih mjera zadržavanja.
Blind Zebra
blind-zebra.com
Blind Zebra nudi trening i coaching timovima koji rade s klijentima za cijeli korisnički put, temeljen na metodologiji Think‑Do‑Say™.
