Customer journey analytics software, alternatively referred to as customer journey orchestration software, streamlines the supervision and automation of the customer experience across diverse channels. The pivotal term here is "journey," signifying that the software monitors, integrates, and assesses customer interactions across all channels, empowering businesses to respond in real-time and implement strategies based on observed behaviors.
Taglayer
Taglayer omogućuje marketerima bez kodiranja kreiranje i upravljanje korisničkim iskustvima na webu i drugim kanalima.
B2Metric
B2Metric je platforma za analizu podataka pomoću strojnog učenja koja pomaže marketingu, analitici i CRM-u razumjeti ponašanje kupaca, predvidjeti odlaske i segmentirati korisnike.
Indicative
Indicative je platforma za analizu proizvoda koja analizira korisničke podatke za uvid u ponašanje, konverzije i zadržavanje.