Page 12 - Top URVA Alternatives

didforsale

didforsale.com

DIDforSale is a CPaaS company that empowers businesses and application developers by providing them with communication automation tools such as APIs, programmable voice, SMS and SIP Trunking. It enables real time telephony management to make and receive phone calls, send and receive text and to perform any other communication functions. DIDforSale SIP Trunks are tested, verified and certified by companies like Microsoft, Cisco, Shoretel, NEC, etc.

connexease

connexease.com

Connexease is a multi-channel, conversational, support platform for Customer Care domain. It is a plug & play user interface for headless customer care support channel integration platforms and It works with both brands and 3rd party outsourcing companies. Connexease provides a wide range of solutions for customer care and call centre market mainly with conversational channels such as WhatsApp business, FB Messenger, Instagram etc. The goal is to change the definition of Customer Care a better way!

chatlyn

chatlyn.com

chatlyn is an AI-powered customer engagement platform that assists you in automating client communication, reducing workload and optimizing engagement to improve customer satisfaction and boosting your revenue. One of chatlyn's key features is its omnichannel inbox, which allows you to manage all customer interactions from one central location. This includes email, webchat, WhatsApp, SMS, Instagram, Facebook Messenger, Telegram and more. Get AI-generated reply suggestions for faster responses. Improve your message drafts with AI-generated recommendations while composing messages. Summarize conversations in a click. chatlyn supports +25 languages, any message will be translated to the language of your choice and you can reply in your language and your clients will receive the message translated into their language. The powerful ticketing system makes it easy to assign and track client requests, ensuring that no customer goes unanswered. You can also add any custom attributes to your contacts. With the custom attributes you could create lists based on that and even create dynamic lists that would change automatically, these dynamic lists change in real time, adding and deleting people depending on the attributes. chatlyn also offers a number of marketing automation features designed to help you save time and increase leads and profits. These include keyword detection, which allows you to automatically respond to customer inquiries based on specific terms, eliminating the need to waste time answering the same question multiple times. Integrations with CRM, PMS, POS, and other systems to help you better understand and engage with your clients. You can also access detailed analytics and reports that provide valuable insights into customer behavior and engagement. As a result, you can optimize your customer interactions and improve your overall performance. chatlyn is 100% GDPR compliant, ensuring that you can use the platform without any concerns about data privacy. The web, iOS, and Android apps allow you to access your customer conversations, data, and receive notifications anytime, anywhere. Overall, chatlyn is a powerful tool for any business looking to improve customer communication, deliver higher conversions, and ultimately drive more sales.

Airdocs

airdocs.io

AIRDOCS helps businesses like yours to develop targeted, engaging personalised communications and notifications by making it easy to use your in-depth customer data like gender, age, location, product purchase history and buying patterns. By being cloud-based, AIRDOCS can provide small and medium enterprises with a full suite of large-enterprise functionalities – along with the greater flexibility, speed-to-market, and lower costs needed by SMEs. AIRDOCS allows you to create messaging in different media formats (PDF, HTML, text & video), implement multi-channel delivery of print, email, SMS, and DocuSign services. Every document, email, text message, statement, contract or push notification you send is all part of the larger, ongoing conversation with your customer. Turn to AIRDOCS when your needs outgrow your capabilities. We’ll help you succeed with our multi-channel, next-generation communications cloud platform for unprecedented deployment flexibility and complete control over communications. It's so simple with AIRDOCS, the clever correspondence platform

Simpu

simpu.co

Simpu is a comprehensive customer communication platform designed to transform the way you connect with your customers. Our best-in-class shared inbox brings together all the channels that matter to your customers, providing a unified, collaborative view. Simpu's intuitive live chat widget allows for real-time engagement, while our state-of-the-art chatbots automate and personalize customer interactions, offering a uniquely tailored experience. Simpu also revolutionizes customer support by integrating WhatsApp groups, creating an effortlessly accessible and familiar platform for your customers. Our powerful analytics provide deep insights into conversations and team performance, enabling you to continually optimize your communication strategies. Finally, Simpu not only helps you create happy customers, but also turns them into your biggest advocates by making it easy to send simple review invitations. With Simpu, you're not just managing customer communication - you're enhancing it, personalizing it, and taking it to the next level. Experience the future of customer communication with Simpu.

Saysimple

saysimple.com

Connect with your customers via WhatsApp Business, Facebook Messenger, Instagram Direct Messenger, Livechat, email and many other channels. Centralize customer contact, collaborate with colleagues on incoming messages and answer FAQ’s questions automatically with Saysimple. Saysimple, an omni-channel customer communications platform, built to leverage digital customer service from one single workspace for cross-functional teams. Enjoy closer collaboration, effective workflows and more satisfied customers.

ROBIN

cm.com

ROBINHQ is now part of the CM.com Mobile Service Cloud, offering advanced customer service solutions designed to enhance communication and support. This platform empowers teams to deliver fast and personalized customer service experiences across multiple channels. Key Features: * Unified Inbox: Manage customer interactions from a single interface, integrating various communication channels for seamless support. * 360° Customer Profiles: Access comprehensive customer data to tailor interactions and improve service quality. * Chat Widget: Implement a chat solution on your website for real-time customer engagement. * Scalability: Benefit from the robust capabilities of CM.com to optimize and scale customer service operations effectively.

ReplyDesk

replydesk.com

ReplyDesk is a cloud-powered help desk that enables online retailers to improve customer service delivery by reducing the time it takes to resolve customer inquiries. ReplyDesk integrates with emails, social media accounts, webstores, and the world's leading selling channels to provide a unified inbox for all your customer communication. Automate email responses and customer inquiries using smart automation rules. Customer support agents can quickly insert automatic-suggested replies for common queries and inject email templates. Your agents can also mention other teammates and tag tickets for assistance and organization. ReplyDesk also automatically translates messages from customers into your choice of 140 languages so that you can efficiently serve multiple territories. Resolve customer issues in real-time and manage all disputes, returns, and refunds from all your webstores, marketplaces and selling channels. Connect your sales channels to ReplyDesk, and start processing everything in one place.

Qpien

qpien.com

All-in-one customer communication management and automation Qpien is one messaging platform for omnichannel Support, Sales and Marketing platform designed for ecommerce. Qpien is a omni-channel customer support platform for E-commerce stores that allows your customer service team to manage all of your support, customer service in one place. E-commerce stores use Qpien to improve customer experience and increase the efficiency of their customer support teams. Using Qpien gives you a true all-in-one help desk experience across live chat, WhatsApp, Facebook and Instagram in one user-friendly platform, saving you time and money. - Easily manage all customer messages from Live Chat, WhatsApp, Instagram and FB - See all your products, customers and orders details without leaving Qpien panel - Customizing and adding Qpien Live Chat to your e-commerce store takes less than 1 minute - With Qpien you will boost sales, increase conversions and revenue - Stop losing sales by missing the conversation

Omnilinx

omnilinx.com

Omnilinx is a web-based omnichannel platform designed for customer support and communication. The platform offers a unified interface where businesses can manage customer interactions across a variety of communication channels, including phone, web chat, email, ticketing, internal chat, Facebook Messenger, Viber business channels, WhatsApp and SMS. Key features of Omnilinx include: * Integrated phone system, enabling smooth voice communication directly within the platform (or other devices), eliminating the need for third-party integrations. * Unified communication screen where all chats and phone calls with a client are consolidated and displayed in one place, ensuring easy access and overview of customer interactions. * Client profile offers a comprehensive history of customer interactions, helping support agents better understand the customer's journey. * Conference chats, allowing for the addition of multiple agents to a single client chat, fostering collaborative customer support. * Internal chat, facilitating personal and group conversations among colleagues for seamless team collaboration. * Smart routing that automatically assigns customer chats to the most suitable agent based on factors such as channel preference, agent availability, and expertise. * Multiple websites support within the same business account. * Аdvanced dashboard that provides key customer service metrics, delivering valuable insights into support performance and customer interactions. * Flexible pricing plans tailored to individual users within the same business account, allowing businesses to optimize their use of the platform based on specific roles and responsibilities.

Moblico

moblicosolutions.com

The need for wholesale distributors to solve customer pain points, differentiate from competitors, and drive efficiency gains through innovative and intelligent automation tools has never been more critical. Moblico delivers purpose-built solutions for wholesale distributors that align with customers’ and associates’ evolving expectations, engaging the “everywhere audience” effectively with instant digital communication and self-serve mobile commerce apps. Moblico's senior leadership team brings over five decades of combined experience and has been awarded forty US patents for mobile technology innovations. Moblico provides core mobile technology competencies to thousands of wholesale distribution centers and manufacturers in the US, Canada, Mexico, Latin America, and Europe. Moblico’s integrated technology suite includes best-in-class solutions for mobile messaging, native custom branded mobile applications, data-driven segmentation, triggered notifications from ERP systems, integrations with leading eCommerce and CRM software providers, geo-fencing and beacon targeting, instant mobile payment, and much more.

LinkLive

linklive.ai

LinkLive (formerly Revation Systems) is an AI-enabled, all-in-one communications and contact center platform trusted by the world’s most highly regulated industries, —including finance, healthcare, and social assistance, —to securely connect with consumers in the channels of their choice. Its modern, native features allow organizations to do business via encrypted voice, video, chat, and email while complying with stringent privacy and data protection laws. More than 1,200 clients rely on LinkLive to help them create outstanding customer experiences, increase employee engagement, and boost efficiency.

Coax

coax.com.au

At Coax, they are streamlining communication for SMBs because they want you to close more deals, faster and get back to growing your business. Coax is a cutting-edge communication app built exclusively for small and medium-sized businesses (SMBs). Coax's mission is to simplify your business interactions and empower you to close more deals seamlessly through an integrated chat platform. Headquartered in the vibrant city of Melbourne, Australia, Coax is committed to nurturing strong customer relationships through efficient communication. Coax's team comprises seasoned professionals with a wealth of experience in the SMB sector, ensuring that they truly understand the challenges you face. They recognize that managing multiple platforms and keeping up with evolving customer engagement can be overwhelming. That's why they developed Coax—a comprehensive app that enables you to effortlessly handle growing demands. Key Features: * Two-Way SMS/MMS: Engage with customers effortlessly through text messaging * Social Media Integration: Respond to comments and tags from a single inbox, boosting engagement * Customizable Contact Card: Keep customer details organized and personalize conversations * Send Invoices and Documents: Seamlessly send invoices and documents directly from the app * Organize Chats by Customer: Track conversations by customer for better organization. Coax empowers your business to close deals effectively. With an intuitive interface and user-friendly design, even tech novices can use it.

GetThru

getthru.io

GetThru was created by veterans of Bernie 2016, where we helped build the campaign’s historic voter contact operation. In the process, we saw the need for better technology for large scale 1-to-1 interaction that reaches people where they are—on their cell phones. So after leaving the campaign, we created ThruText, our P2P texting platform. Two years later, we released our phone calling solution, ThruTalk. More than 1,000 organizations— including political campaigns, advocacy groups, unions, colleges, universities, independent schools, and government agencies—have used our tools. They’ve sent over 180 million text messages and made more than 40 million calls for event recruitment, volunteer engagement, fundraising, voter identification and outreach, polling, and more. And while our roots are in progressive politics, we love partnering with organizations of all kinds that share our passion for creating a better world.

Edge

startedge.com

Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth. Edge’s industry-leading technology integrates with major Point of Sale (POS) systems enabling corporate and franchise teams to automate their customer feedback and sales competitions for thousands of locations. Edge equips operational managers to improve employee recognition with rewards for driving positive online reviews.

EngageLab

engagelab.com

EngageLab, a professional customer engagement service provider, offers a cloud communication platform and various message marketing solutions to promote user engagement and conversion. The message marketing solutions are all tailored to meet the diverse needs of companies in different fields.

MailMetrics

mailmetrics.com

Mail Metrics delivers complete clarity and control over your essential customer comms. Take charge of your most vital comms with the enterprise platform that makes them visible, digital, and compliant.

GhostDraft

ghostdraft.com

GhostDraft is helping #insurance organizations deliver better customer experiences and drive operational efficiency through modern communications management. GhostDraft provides robust cloud-based document creation and management for insurance, financial services and the legal profession. With years of experience in complex regulated documents, GhostDraft applies deep domain expertise to meet the unique needs of these dynamic markets. With GhostDraft you can deliver customer communications without compromise, with affordability, compliance, and a personalized customer experience.

Worknet

worknet.ai

Worknet.ai is revolutionizing customer experience and operational efficiency using Generative AI technology, boasting a performance enhancement of over 20%. Customers include: Monday.com, Bill, Certinia, and MonteCarlo Data. The platform enriches three critical areas: 1. Service Agent Assist: Integrated natively with Salesforce, Zendesk, and soon ServiceNow. This feature empowers agents to respond quickly and accurately, harnessing any available data source. 2. Team Assist: Embedded within Slack, this tool supplies crucial information to product, engineering, sales, and other teams, facilitating optimal performance in their respective tasks. 3. End User Assist: This function efficiently handles end user requests, delivering pertinent information from relevant data sources and directing queries to the appropriate teams or experts as necessary. Worknet.ai is setting new standards in AI-driven support across various business functions.

Compart

compart.com

Compart is an international software provider for Customer Communication Management (CCM) for companies, organizations and public administration. Headquartered in Böblingen, Germany, the company has been present on the market for more than 30 years and has subsidiaries in Europe and North America. The scalable, platform-independent and easy-to-integrate solutions of the DocBridge® Suite cover the entire document and output management cycle of companies and public authorities - from digital incoming mail processing to the creation, conversion, checking, monitoring, modification and bundling of documents into postage-optimized mailings, through to dispatch and display on every digital and analogue communication channel available today. They can also be operated in the private and public cloud, support both batch and transactional processing and enable the easy connection of external systems or specific functions and services from third-party providers via standardized programming interfaces (API). The company is actively involved in the development of standards in document and output management and is regarded worldwide as a driver of innovation. More than 1,500 customers in 50 countries from various industries (including banking, insurance, utilities, public administration, telecommunications, online/mail order) use software from Compart.

Crexendo

crexendo.com

Crexendo®, Inc. (NASDAQ:CXDO) is an award-winning premier provider of Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), communication platform software solutions, and collaboration services designed to provide enterprise-class cloud communication solutions to any size business through our business partners, agents, and direct channels. Crexendo solutions currently support over three million end users globally, and our platform was recently recognized as the fastest-growing UCaaS platform in the United States. The Crexendo VIP Platform delivers Voice, Interactions, and Phone capabilities backed by our industry-leading 100% Uptime Guarantee, allowing workers to connect from anywhere, on any device.

next4biz

next4biz.com

next4biz is a cloud based digital marketing, customer service and business process management solution, that helps enterprises through your digital transformations. next4biz's products are at the forefront of exciting new developments in the market. next4biz's mission to change the way companies manage your customer relations and processes is, where the most significant areas of growth are in the industry. next4biz was founded in 2006. Since then we have been developing software products for the “Customer-Focused Digital Transformation” of companies and institutions. next4biz's products have been used successfully in BPM (business process management), CSM (customer service management) and CRM (marketing and sales management) fields for years. We have more than 200,000 users operating in almost all sectors including finance, insurance, e-commerce, telecom and energy.

FaultFixers

faultfixers.com

FaultFixers is a mobile and desktop application that helps streamline the workflow processes in property and facilities management so teams know exactly what to do and when. It is re-inventing the traditional CAFM, combining customer-to-client maintenance and workforce management software with much-needed automation and self-service as standard, resulting in reduced costs and increased uptime for your facilities.

MarketBox

gomarketbox.com

MarketBox is appointment scheduling software specifically designed for businesses offering in-home and mobile services. MarketBox makes it easy for consumers to self-book and pay online, and for businesses to manage provider logistics and payment processing.

Ezist

ezist.net

Simplify your home appliances, electronics, and automobile management and repairs with Ezist. Schedule repairs, track history, and get warranty alerts. Ezist is an innovative platform designed to streamline and enhance the maintenance and service management of products and assets for manufacturers, service providers, and consumers. With a robust suite of features, Ezist is the go-to solution for effective product management, asset management, work order management, and maintenance management. Key Features: * Device Management System: Easily manage your devices including gadgets, appliances, and automobiles with their advanced Device Management software. Effortlessly create listings for each product with critical details such as Device type, Brand, Model, Serial number, Purchase receipt, and Warranty details. * Receipt and Invoice Management: Say goodbye to the hassle of rummaging through the trash or struggling to find old receipts with their innovative receipt-keeping app. Store and locate all your purchased receipts in one secure place for easy access through their Receipt Management App. * Warranty Management Software: Experience digitalized, organized, and fully accessible warranty information at your fingertips with Ezist, your Warranty Management Software. Receive automated alerts about product warranty expiration, ensuring you take advantage of potential replacements, repairs, or refunds through their state-of-the-art Warranty Management Software. * Community Networking: Unlock professional connections within their thriving community, making Ezist not just a Device Management app but also a Gadget, Appliance, and Automotive Management system. Learn and share insights about your favorite cars, gadgets, and more with like-minded enthusiasts on this Device Management software. * Manufacturer Updates: Stay informed with the latest updates from manufacturers about repairs, bugs, security standards, patches, replacement options, software updates, and maintenance services. * Product History Tracking: With their efficient Product History Tracking feature, you can track the history of your products, including repairs, updates, and other crucial information. * Virtual Diagnostics and Support: Revolutionize customer support with remote diagnostics for your devices through Ezist, your trusted Gadgets, Appliances, and Automotive Management system.

HaloCRM

halocrm.io

HaloCRM is omnichannel customer service software, designed for teams looking to drive greater efficiency when handling enquiries from members of the public. HaloCRM will take your customer happiness to new heights, balancing your agent’s and customer’s needs in a solution that revolutionizes customer service for all. HaloCRM offers an intuitive platform for customer-facing teams to manage conversations from any channel. The platform will ingest customer conversations from Twitter, Facebook, Facebook Messenger, email, SMS, chat, phone calls and more, eliminating the possibility of missed enquiries, and improving customer satisfaction by opening more channels of communication.

ConnectFSM

connectfsm.co.uk

ConnectFSM empowers businesses within your sector to reach their full potential. ConnectFSM's solution liberates management and administrative personnel from the burdensome paperwork tied to service and engineering team management. This allows your team to dedicate more time to activities that boost productivity and profitability.

Messagepoint

messagepoint.com

Messagepoint is a leading provider of customer communications management software. Only Messagepoint harnesses AI-powered Content Intelligence to automate and simplify the process of migrating, optimizing, authoring, and managing complex customer communications for non-technical (business) users. Customers rely on Messagepoint's award-winning platform to consistently deliver exceptional, highly personalized customer communications across all platforms and channels.

Plutomen

pluto-men.com

An agile and technologically-equipped frontline workforce is the need of the hour for industrial enterprises. Plutomen is a frontline operational platform that provides AR solutions to industrial enterprises for frontline digitalization. They help knowledge enhancement of your frontline through AR powered Remote Visual Assistance, Work Instructions, and 3D Training. Their platform helps industrial customers improve productivity, enable faster resolution, reduce operational costs, and maximize revenue growth while promoting sustainability and worker safety. They believe in the digital empowerment of industrial frontline teams to help them embrace and capitalize on the benefits of Industry 4.0. With more 8+ years of experience in servicing and consulting clients in XR, they provide enterprise solutions for sectors such as Manufacturing, Telecom, IT Infrastructure, Automotive, and so on. They have served the leading industry players like Wipro Limited, Adani, Sterlite Tech, L&T, PwC, Virtusa, Honeywell, Arvind Envisol, etc. Headquartered in Ahmedabad, India, they are among the leading developers of AR solutions for Industrial Enterprises. Their integrated platform serves as a one-stop-shop for remote assistance-based needs of B2B companies. They provide three products that help enterprises start your digitalization journey with XR – * Plutomen Connect: AR powered remote assistance & video-collaboration based platform that enables your frontline workforce to connect with your experts instantly. * Plutomen Workflow: Assisted Reality powered work assistance platform for accessing digital work instructions that streamlines workforce knowledge. * Plutomen Assist: XR-powered self-assistance & platform for next-gen workforce immersive training, digitalization of the process, and providing an interactive knowledge repository.

Obzervr

obzervr.com

Are you ready to upgrade your business flows from cumbersome paper-based to a cutting-edge digital work management solution? Obzervr's software is the missing operational piece for a wide range of asset-intensive industries. Most critical asset operators run in firefighting mode with large work loads of compliance, safety and maintenance and inspection activities, breakdowns keeping them from scheduled work, and no way to catch-up given the paperwork that they are stuck with at the end of each day. Obzervr fills a major gap by providing a solution which is a synergy of the simple and flexible app for maintainers and operators, and a desktop dashboard for Supervisors to manage by exception. Supervisors easily and quickly dispatch work from the work dashboard, operators and maintainers record readings, take photos through the day on work assigned to them. They can also create break-in work, record defects and assign stock to work. On completion, exceptions can be checked by supervisors before automatically updating the ERP with monitor points, stock, photos and other data that has a home in the ERP. Automated dashboards and reports are now available to review history, check back on Maintenance strategy and tactic effectiveness, allocate spend to areas that are causing the highest maintenance overhead, and reduce the risk of machine failures due to lack of information transparency. Obzervr works in collaboration with major ERP systems and leads to: * A connected frontline workforce powered by leading technology and best practice processes and automation * Optimise maintenance processes allowing more tool time, reducing rework and waste * create automated dashboards and reporting reducing risk of machine failures and improving the effectiveness of the operation.