Hornbill
hornbill.com
Hornbill is an innovator of cloud-based business collaboration technology and applications that engage teams, optimise operations and deliver better customer experiences. Our new collaborative Service Management application combines 2 decades of ITSM experience with a powerful, innovative collaboration platform, allowing teams to connect anywhere, anytime, in any language. Hornbill’s software supports customers at thousands of commercial and governmental sites worldwide.
Albus
usealbus.com
Albus is an AI-powered Slack search and web assistant designed to enhance productivity and streamline information retrieval for teams. It enables support agents to resolve complex customer queries quickly by searching through a company’s internal knowledge bases, including platforms like Intercom, Confluence, and HubSpot. Key Features: * AI Co-Pilot: Albus acts as a virtual assistant, helping agents find the information they need instantly, which improves first-call resolution rates and reduces the time spent searching for answers. * Unified Search Experience: It connects with over 50 work applications and documents, providing a comprehensive search across all relevant sources to deliver accurate responses. * Quick Setup: Albus can be integrated into existing workflows in under five minutes, requiring no complex configurations or data centralization. * Contextual Understanding: The AI goes beyond simple keyword matching, understanding the context of queries to provide precise answers with direct links to source materials. * Customizable Access: Organizations can tailor data access and permissions, ensuring that team members only see the information relevant to their roles. * Security and Compliance: Albus is SOC-2 Type II certified and adheres to ISO 27001 and 27701 standards, ensuring data protection and privacy. With over 400 organizations using Albus, it significantly reduces onboarding time for new agents and enables teams to provide exceptional customer support.
Paillor
paillor.com
Paillor is a Gen-AI employee support and automation platform that consolidates the knowledge base, SaaS automation, and help desk functionalities into a single platform. It integrates all business systems in one place, enabling employees to easily find information and automate tasks, thus increasing productivity by simplifying work processes through Slack, Microsoft Teams, Google Chrome, or via its website. Paillor effectively handles a wide range of employee requests, including software requests, troubleshooting, password resetting, knowledge searching, employee onboarding, offboarding, and more. Leveraging advanced large language models (LLMs) and sophisticated machine learning algorithms, Paillor efficiently executes actions across the organization, ensuring tasks are completed swiftly and effectively.
SlimWIki
slimwiki.com
SlimWiki is a cloud based wiki platform for teams and organizations of any size. It is built with ease of use and simplicity in mind.
MyHub Intranet
myhubintranet.com
MyHub provides a cloud-based CMS intranet used by hundreds of businesses of different sizes and in different markets across the globe. MyHub is super simple to setup, easy to manage and is fully customizable. MyHub requires no IT resources, and so you can have your intranet site online in minutes. The product has a number of pre-built intranet page templates and comes with a range of powerful business modules and tools out of the box. You simply and easily drag and drop functionality and content onto your secure custom intranet pages. MyHub hosted intranet software features are designed to ensure better sharing of knowledge, employee engagement and improved internal communications and include: - Fast download speeds, delivered via Amazon's managed network - Secure hosting environment (HIPPA) with high availability and automatic backups - Secure encrypted pages delivered using SSL/HTTPS - Easy to setup, 5 step site builder process - Dedicated support at no additional cost during setup stage - Assign administrators to edit different pages - Easy to manage, edit pages, add multiple users - Scheduled publishing of pages - Self-managed user password resets - Flexible permission settings, single or multiple pages, team or project pages - Easy to use administration tools - Customized pages, unlimited number of pages and sub-pages - Flexible layout and design options - Add text, images, videos and files - Embed HTML, iFrames, and JavaScript - Company staff directory - Secure document and file storage - Advanced search - News blogs and newsletters - Team and company forums - Calendars, quizzes, and surveys - Automate paper-based processes using fully customizable drag and drop business forms - Form actions, rules, email notifications and submission reports - Feedback and comments - User profiles and biographies - Social intranet features, follow me, activity wall, notifications, instant messaging and friends - Mobile responsive
KnowledgeOwl
knowledgeowl.com
Clean, simple and intuitive, KnowledgeOwl makes it easy to build and maintain a knowledge base for your customers and employees. A no-nonsense knowledge base software, ready to improve employee knowledge and customer satisfaction. Ít customers' favorite features include: * Intuitive and easy to use editor: create and edit articles in our WYSWIG (what you see is what you get) editor. * A Search that works: be confident your readers can find the information they need quickly. * A Glossary that helps: auto-highlight terms within an article, and scroll over to get the definition. * Straightforward pricing structure: all features available on all plan levels, no sneaky snakes here. * Unlimited readers: even if they need to login to access the knowledge base. * Full branding and Theming Control, plus private domain at all subscription tiers * Ability to split out content to different reader groups, choose who can access what information on your knowledge base. * Embeddable contextual help widget to surface your knowledge base content in your site or app * Flexible Table of Contents organization and navigation: go as many levels deep as you want! * All themes are mobile responsive out of the box * Support a small company with a big heart: we're a B Corp and we're a part of 1% for the Planet & People
Ingeniux
ingeniux.com
Powerful .NET content management software for digital marketing, modern websites, and customer portals. Ingeniux is the leading provider of intelligent content management and digital experience software. Ingeniux technology empowers organizations to manage world-class websites and vibrant online communities across web, mobile, and tablet platforms. Ingeniux software is available as a hosted service (SaaS) or an on-premise application. Ingeniux delivers unparalleled service and support to customers worldwide.
Zupport AI
zupport.ai
Live Chat Support for SaaS Companies. Our mission is your customer's satisfaction. Zupport AI will automatically answer common questions, report bugs, identify similar issues, and escalate to a human agent when needed.
Notifi
getnotifi.com
Notifi is a modern field services management platform designed to help service businesses grow and operate more efficiently. It integrates essential tools such as SalesCRM, VoIP, workflow automation, and extensive customization options, providing a comprehensive solution for managing various aspects of business operations. With Notifi, businesses can streamline job costing, estimating, scheduling, dispatching, invoicing, and inventory management. The built-in SalesCRM enables businesses to manage customer interactions through email, VoIP, and SMS from a single platform, ensuring that no opportunities are missed. Advanced customization allows users to tailor fields, forms, and workflows to their specific needs, while automation handles repetitive tasks, boosting productivity and reducing errors. Notifi also offers advanced reporting tools that provide deep insights into business operations, helping users monitor key performance indicators and make informed decisions. Real-time updates on technician status improve customer communication, keeping clients informed and satisfied. The platform seamlessly integrates with third-party applications, creating a cohesive software ecosystem. Its user-friendly interface requires no technical expertise, making it easy to onboard and use. Dedicated support ensures a smooth transition to Notifi, and its scalability accommodates business growth. Overall, Notifi is the ideal solution for service companies looking to enhance efficiency, streamline operations, and drive growth.
Teamdeck
teamdeck.io
Teamdeck is a quick, lightweight management solution for creative & technical teams from 16 to 1000 users. Forecast and streamline your team’s workflow with lightweight resource management software. Gain a live perspective on capacity and utilization for distributed teams. Optimize team efficiency with easy-to-use timesheets and mobile tracking. Report on project progress and billable work. Track budgets in real-time, forecast future costs, and measure team utilization. Take care of your team’s availability and time off. Free 30-day trial.
Empeon
empeon.com
Empeon is a flexible platform that allows companies to easily manage all their HR and Payroll needs in one place. Often companies say they have this feature, but they only have the ability to connect, causing bottlenecks and slowing operations. Come test out our platform to see why it's truly the best for your business.
TalentDesk
talentdesk.io
Software to manage and pay your contractors and freelancers. Wherever they are. TalentDesk.io is an end-to-end Freelancer Management System (FMS) built by the team behind leading marketplace PeopleHour.com. Leveraging 15+ years of experience within the freelance economy, we're the only platform purpose built for companies who heavily rely on external resources. Onboard the best freelance talent compliantly, instantly allocate work with a custom-built directory, and automate multi-currency payments to contractors anywhere. Trusted by global E-learning, Production / Media, Consulting, and high-growth Tech companies worldwide.
DreamTeam
dreamteam.io
An all-in-one people hub for SMBs to simplify complex people processes with the fastest, most flexible, and limitless HR platform. DreamTeam allows you to regain full control and visibility over incrementing people processes with disjointed data. We liberate your team from overwhelming manual work while fostering HR success, satisfaction, and a thriving company culture with a comprehensive and easy-to-set-up solution to conquer the complexities of HR.
OneSuite
onesuite.io
OneSuite is your central hub for growth, designed by experienced agency veterans who understand the specific needs of modern, forward-thinking digital agencies. We’ve seen firsthand the challenges of juggling multiple platforms, losing valuable data, and struggling to gain actionable insights.
Bugpilot
bugpilot.com
Bugpilot helps SaaS teams get rid of user-facing bugs faster. With Bugpilot, Customer Support and Engineers get all the details they need to understand, troubleshoot, and fix bugs in seconds. Thanks to our AI-powered autopilot, even non-technical people can understand what's wrong. ### Get **the details** Customer Support can instantly understand what's going on on the end users screen, without asking any questions, or waiting for them to respond; thanks to Bugpilot's Smart Session Recording, everyone in the team gets screen recordings and loads of technical details whenever a user starts a conversation with Customer support. **Automate boring tasks!** If you and your team are still manually filling bug reporting forms, arguing over missing details, having pointless “works on my computer” conversations, and asking your users to send you screenshots, then Bugpilot is for you. Bugpilot provides an industry standardized report that always has everything you and your team need. ### Understand what's wrong in seconds Everyone on the team can tell what’s wrong just by looking at a Bugpilot report for 5 seconds; our AI-powered autopilot highlights potential issues in page and user’s environment; obscure problems caused by Ad Blockers, slow internet connections, proxies, are a thing of the past. All in one page: video recording; clear steps to reproduce; console logs and network activity. **Understand what's wrong in seconds** Everyone on the team can tell what’s wrong just by looking at a Bugpilot report for 5 seconds; our AI-powered autopilot highlights potential issues in the page and user’s environment; points out obscure problems caused by Ad Blockers, slow internet connections, proxies, are a thing of the past. All in one page: video recording; clear steps to reproduce; console logs and network activity. ### Make your team more efficient Spend less time on bugs. Engineers can start fixing problems right away, with all the details nicely formatted in a standard bug report format. No single detail will ever be missing again: Engineers will save hours of conversation and cut the back-and-forth with end-users and customer support. With Bugpilot’s flexible API you can collect all the additional information you need, such as application version, release date, and any user information.
ReQtest
reqtest.com
Reqtest is a cloud-based tool that helps you streamline your implementation projects and system maintenance. With it's functionality for testing, requirements, bug tracking and reports, it's the only tool you need to succeed with your quality assurance. Reqtest has more than 12,000 users throughout the globe. It is the #1 cloud-based tool for managing the entire lifecycle of complex systems, such as ERP or CRM. The tool enables you to: - Release new software with full confidence due to the end-to-end test management feature with 100% traceability - Effortlessly maintain and improve quality in your systems over time - Standardize and scale your digital projects
zipBoard
zipboard.co
Visual review, approval, and issue tracking for digital content. Markup, record screen and collaborate faster. Sign up for free!
Scout APM
scoutapm.com
Scout APM is application performance monitoring that streamlines troubleshooting by helping developers find and fix performance issues before customers ever see them. With real-time alerting, a developer-centric UI, and tracing logic that ties bottlenecks directly to source code, Scout APM helps you spend less time debugging and more time building a great product. Quickly identify, prioritize, and resolve performance problems – memory bloat, N+1 queries, slow database queries, and more – with an agent that instruments the dependencies you need at a fraction of the overhead. Scout APM is built for developers, by developers, and monitors Ruby, PHP, Python, and Elixir applications.
Inspectiv
inspectiv.com
Inspectiv's Pentesting and fully-managed Bug Bounty as a Service helps security teams discover impactful vulnerabilities before they're exploited without the complexity, cost, and hassle of traditional bug bounty and manual testing. The Inspectiv platform allows you to review prioritized vulnerability findings, filter out the noise, get the signal that matters to you, and seamlessly orchestrate your actions. Learn more at inspectiv.com.
DeveloperHub
developerhub.io
Documentation platform to collaboratively write, publish, review, analyse and collect feedback on personalised customer-facing docs the modern way. Established in 2018, DeveloperHub helps enterprises decrease support ticket volume by allowing everyone in the team to collaborate on documentation, to publish instantly, and to understand how their documentation is performing.
Byteline
byteline.io
Byteline is a comprehensive no-code platform that offers a suite of tools and features to help businesses and individuals streamline their data management and automation needs. * Web Scraping: Byteline provides a managed web scraping service, allowing users to capture data from any website without the need for scripts, extensions, or technical expertise. Users can simply tell Byteline what data they want, and the platform will handle the setup and delivery of the data. * Data Sync: Byteline offers seamless data synchronization capabilities, enabling users to keep their cloud-based applications and databases in sync. It supports 2-way, 1-way, and historical data sync, allowing users to map tables, fields, and apply filters to ensure data consistency across their systems. * Workflow Automation: Byteline's automation feature allows users to configure tasks and workflows that can scale with their business needs. It integrates with a variety of popular apps, such as Salesforce, Mailchimp, Google Calendar, and Slack, enabling users to automate repetitive tasks and streamline their operations. * Data Capture: Byteline provides a range of data capture options, including web scraping, API connectors, and more, allowing users to collect data from various sources. * Ease of Use: Byteline is designed as a no-code platform, making it accessible to users with limited technical skills. It enables businesses and individuals to easily connect their cloud applications, sync data, and build workflows without the need for complex coding or programming knowledge. * Versatility: Byteline caters to the needs of various stakeholders, including business owners, agencies, and operations professionals, by offering a single platform for data sync, workflow automation, and data capture.
dobee
dobee.it
Motivating mobilisation for strategies, goals and OKR! Let’s dobee.it! is a digital tool creating engagement, transparency, focus and speed when strategies must be turned into action. Achieve the execution power you deserve!
Twiser
twiser.com
Twiser is a versatile suite of talent management tools designed for businesses of all sizes and industries.The platform encompasses a comprehensive range of products, including: • Objective setting with OKRs • AI-based OKR assistant • Competency management • Performance monitoring and management • Succession planning • LMS What sets Twiser apart is its adaptability. Every feature can be customized to reflect your organization's unique culture and processes, ensuring a truly bespoke talent management experience. Elevate your talent strategy with Twiser.
Mooncamp
mooncamp.com
Mooncamp is the All-in-One operating system to develop agile, engaged, and high-performing teams – wherever they work. With agile tools like OKRs and Check-ins, Mooncamp strives to help organizations of all shapes and sizes create happy workplaces and embrace the New World of Work. Learn more at: mooncamp.com
Coast
coastapp.com
Coast is the all-in-one workspace for teams that want a better to manage team communications, tasks, checklists, scheduling, and workflows. From your phone to your desktop, Coast is easily accessible from anywhere at any time.Thousands of teams and businesses use Coast to replace emails, texting, spreadsheets, and paper checklists & schedules. By having all your employees working in one place, Coast improves your team's productivity and accountability, and saves hours of time every week.
Oneteam
oneteam.io
An intro to Oneteam: It might not surprise you that connecting with your deskless workforce is a major challenge. They are spread out over multiple locations, don’t sit behind a computer, don’t have a business email address, and often only work part-time, to name a few reasons. Old-school methods like intranets, email blasts, paper guides, and bulletin boards just don't cut it anymore. They create what we dub the
Shorter Loop
shorterloop.com
Shorter Loop (new name of Prodeasy) is an all-in-one AI-powered SaaS customer-centric product management and discovery platform for visionary product teams of all sizes & business owners worldwide. Gain insights on customers, problems, strategies, and launch success. Try for free at https://app.prodeasy.com/register Why Shorter Loop? • Gives solutions to these key business and product-related questions: - Who is our Customer? What problems are we solving? Will our solution have a market? Is your strategy financially sound? How will we stay disciplined and focused? Are we executing our strategy? • Ease of Use: User-friendly interface for quick onboarding. • Only platform that seamlessly connects all the agile product development stages of the continuous discovery process • Only platform that will support product management from Ideation to Value Realization. Consists of all the modules - Listen, Collaborate, Ideate, Strategize, Define, Design, Prototype/MVP, Build, Launch, Measure and Learn while keeping customers at the center. • Only platform that supports experiments and idea validation within the tool for all product development stages • Only platform that will provide intelligent coaching through the platform
SharurAI
sharurai.com
SharurAI is a dynamic player in the AI application building arena, offering on-demand AI chatbot services that are transforming the way businesses engage with their customers. With a focus on cutting-edge AI technology, SharurAI specializes in crafting custom AI chatbots tailored to the unique needs of businesses across various industries. Our mission is to harness the power of artificial intelligence to enhance customer interactions, boost efficiency, and drive growth. We pride ourselves on our ability to create AI chatbots that seamlessly integrate into your existing systems and processes, delivering personalized and efficient customer support, sales assistance, and more. At SharurAI, we understand that every business is unique, and that's why we work closely with our clients to develop AI chatbots that align with their specific goals and objectives. Whether you're looking to streamline operations, improve customer satisfaction, or drive sales, our team of AI experts is here to bring your vision to life.
Deskhero
deskhero.com
Simplifying customer support using AI responses, drafting from past tickets and scattered knowledge for effective, custom service.
CommBox
commbox.io
CommBox is an enterprise-grade AI omnichannel customer experience platform that enables brands to engage customers across all channels from a single interface, leveraging omnichannel communication, digital engagement, business automation, conversational AI, and generative AI chatbots. CommBox helps organizations automate their repetitive work, optimize customer journeys, boost customer service teams’ productivity, and stay ahead of evolving customer expectations in the digital-first landscape. CommBox empowers support and sales teams to better engage with customers on their preferred messaging communication channels, such as SMS, Messenger, WhatsApp, Google Business Messages, and more, with the only autonomous communications platform. CommBox's 350+ enterprise customers benefit from reduced operational costs in call centers, increased customer satisfaction, and higher agent productivity. Discover the CommBox experience: visit www.commbox.io
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