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Substrata is a real-time AI-powered platform designed to assist professional dealmakers by analyzing email communications and client interactions to detect emotions, intent, and engagement levels. It offers conversation intelligence and email tracking capabilities that help users identify which leads require immediate attention and when to adjust communication frequency. This enables more informed decision-making and supports faster sales cycles, particularly in industries like luxury real estate where timing and tone are critical.
The platform integrates AI agents that provide quick and context-aware responses to clients, analyze the depth and intensity of customer issues, and automate follow-ups with minimal employee involvement. By translating complex social and conversational cues into actionable insights, Substrata helps sales professionals better understand buyer readiness and preferences. Its features include behavioral cue analysis, email marketing templates, CRM integration, and automated messaging, all contributing to enhanced client engagement and negotiation outcomes. The interface benefits from ongoing improvements aimed at increasing user-friendliness and clarity, especially for those less experienced with AI tools.
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Website: substrata.me
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