Planado

Planado is a cloud-based field service management application designed to streamline the operations of mobile workforces across various industries, including telecom, HVAC, cleaning, and more. It offers a comprehensive suite of tools to enhance employee efficiency, job quality, and business profitability by reducing communication costs.

At its core, Planado provides features for job planning, allowing managers and dispatchers to schedule and assign tasks using timelines and maps. This enables them to track job status and worker location history effectively. Field workers can access scheduled jobs, optimized routes, and checklists via the mobile app, facilitating efficient communication with office staff and clients. The app supports route optimization, ensuring that workers take the most efficient paths to client locations.

Planado also offers job monitoring capabilities, enabling managers to track the progress of field jobs in real-time. Workers can update their job status and share photos of completed work, which helps in assessing job quality. Additionally, the app supports client communication, allowing workers to notify clients when they are en route or have completed a job.

The application is highly customizable, allowing businesses to configure settings for job types, employee skills, and service areas. It integrates well with existing CRM, ERP, or helpdesk systems, providing a seamless workflow. By centralizing data and analytics, Planado helps businesses generate reports and make informed decisions to improve their operations. Overall, Planado serves as a versatile tool for managing field service operations efficiently and effectively.