Page 12 - Top Engati Alternatives

Zowie

getzowie.com

Zowie enables companies that sell online to deflect tickets using powerful automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology. * Free analysis of your automation potential | Know what you’re buying! * Free omnichannel inbox | Get savings on tech. * Tons of integration | Connect with Shopify, Magento, Klaviyo, Zapier and take your automation to the next level. Use Zowie and… 1. Deflect up to 60% of repetitive questions in 4 weeks and cut resolution times by 67%. 2. Care – enables agents to resolve complex cases and increase CSAT by 12%. 3. Sell – detect buying intent and convert up to 40% more clients.

Parallel AI

parallellabs.app

Meet Parallel AI—a cutting-edge solution tailored for modern businesses. With Parallel AI, select the most suitable AI model for each specific task, ensuring unparalleled efficiency and accuracy. Our platform seamlessly integrates with your existing knowledge bases, creating AI employees who are informed and ready to tackle your business challenges. Whether it's conducting robust research projects swiftly or providing expert consultations on-demand, Parallel AI equips your business with virtual experts to chat with anytime, anywhere.

My AskAI

myaskai.com

My AskAI is your AI customer support chatbot, available 24/7 to give instant answers to your customers on your site or over email. Trained on your company's knowledge your chatbot ensures your customers always have an answer to their questions and will pass them over to your (human) team if it is unable to answer, giving the best of both worlds and increasing customer satisfaction and retention. Find out what your common issues or questions are in an instant with AI insights so you can spend less time on generic queries and more time developing your product. We see on average 79% of conversations are resolved directly by the AI across our users, saving thousands of hours of support time that can be spent on more strategic opportunities. Reduce your support requests by over 50%, overnight, with My AskAI.

Meya

meya.ai

Meya is a chatbot platform that allows users to build and launch customer support services using BFML and Python programming languages. The platform comes with an advanced mobile and web chat user interface and allows users to create custom flows and components. One of Meya's notable features is the in-browser developer console that provides CLI access, allowing users to build exactly what they need with their own code and integrations. The platform also supports integrations with various messaging platforms, customer support providers, natural language understanding tools, and user analytics. Meya's platform is scalable and customizable, allowing users to connect any system, script any flow and code any component. The platform uses BFML which is a human-friendly YAML syntax, and Python 3 with async I/O which allows users to install any Python packages and extend SDK element classes. The platform also features complete system reference documentation, intro to flows and components, and chat UI customizations. Meya offers a 14-day free trial with no credit card required and provides 24/7 support, with collaborative solutioning, pair-programming sessions, and proactive monitoring and incident escalation. Meya's platform is event-oriented, allowing users to react to any event with custom code, through its third-generation architecture. The platform provides a customizable DevOps workflow, enables GitHub actions of deploys, and supports continuous improvement.

FosterFlow

fosterflow.com

We provide chat interface for companies and small teams to the most capable AI models.

SocialBot

getsocialbot.com

SocialBot is an artificially intelligent platform, developed in partnership with the Marketing API team at Facebook. It will automatically figure out what cars are drawing the most interest at the lowest cost-per-click and feature those ads first to drive costs down. SocialBot populates each buyer’s Facebook news feed with cars they’re most likely to click on. Through our intelligent micro-targeting, SocialBot’s ad clickthrough rates are 250% higher than industry average for 18% of the average cost.

Humley Studio

humleyai.com

Humley Studio, a cutting-edge SaaS platform, empowers businesses to effortlessly build intelligent conversations. No coding required – it's a user-friendly platform, utilising best of breed AI technology including GPT to supercharge your conversational experiences. Our tools ensure safe AI usage and protect your brand and customers. Go beyond basic chatbots with Humley Studio. Create adaptive, dynamic conversational experiences, transforming customer interactions into a growth engine. Streamline operations, deliver personalized experiences, and stay at the forefront of customer engagement. Build your first Conversational Assistant in under an hour, for free.

Chatlayer.ai

chatlayer.ai

Upgrade your Chatbot to the next level! The advanced chatbot technology Chatlayer by Sinch gives you the chance to start easily with more complex chatbot projects and AI. When you already use Sinch Engage you can connect your Sinch Engage chatbot seamlessly with Chatlayer by Sinch and upgrade the chatbot experience for your customers. Whether you're a small business or a large enterprise, with Sinch Engage + Chatlayer, you can supercharge your conversational capabilities.

Mio

m.io

Mio is a secure middleware that unlocks cross-platform messaging, file sharing, and meeting initiation for enterprise organizations that use Google Workspace and Microsoft 365, Slack, or Zoom Team Chat. Mio is the only native solution that partners with Google to leverage API federation, allowing end users to work with colleagues on different chat platforms. With Mio’s platform interoperability, enterprises around the world can keep employees happy by providing them with a frictionless collaboration experience. Enterprise leaders like Broadcom, G2, Farmers Insurance, DUO, George Washington University, Sutherland, and SAIA trust Mio to bridge their cross-platform teams. Mio was founded by Tom Hadfield and James Cundle in November 2015. Based in Austin, Texas, Mio has raised $12m from investors including Goldcrest Capital, Eniac Ventures, Two Sigma Ventures, Khosla Ventures, Y Combinator and Capital Factory. Mio is an official partner of Google, Cisco, and Zoom.

Botsup

botsup.io

With Botsup, users across the globe build AI Chatbots on WhatsApp to sell more. Botsup allows companies to offer engaging shopping experiences to their consumers over WhatsApp. For example, you can send personalized notifications from your system in a programmatic way through Botsup's API and engage them to shop across your product offerings.

Babble AI

babble-ai.com

High-quality chatbots, effortless setup, human-like interaction, and fine-tuned models for premium packages. Create powerful and engaging chatbot experiences that will leave your customers satisfied and coming back for more.

Ivy.ai

ivy.ai

Ivy.ai transcends the chatbot landscape as a scalable, AI-powered communication platform revolutionizing customer support. As the industry leader, Ivy offers high-IQ chatbot solutions tailored for higher education, healthcare, government, and the private sector, providing an enriched feature set that amplifies information access, slashes staff workload, and elevates operational efficiency through 24/7 autonomous omnichannel support. With cutting-edge AI, Ivy's chatbots orchestrate personalized, conversational assistance across web, SMS, voice, and email, reshaping support interactions into seamless, intelligent conversations.

Swell

swellcx.com

Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction.

Redtie

getredtie.com

The Redtie allows small business owners to share marketing materials such as documents, images, audios and videos over a simple text message. Redtie is an advanced, text messaging solution that lets you send attachments just like you would in an email. Text messages are sent with a link to access attachments that are stored in a secure cloud. Redtie also scales to send messages and attachments to one or hundreds of users at a time.

erxes

erxes.io

Welcome to erxes, the open source Hubspot/Qualtrics alternative. erxes is an open-source experience operating system (XOS) that enables SaaS providers and digital marketing agencies/developers to create unique experiences that work for all types of business. We will change how businesses grow by delivering breakthrough value to our community. Come along on this journey with us! Achieving growth and unity within your company is possible with erxes, because it is: - 100% free & sustainable: erxes offers a sustainable business model in which both developers and users win. It is open-source software, but even better. - 100% customizable: Our plugin-based architecture provides unlimited customization and lets you meet all your needs, no matter how specific they are. - 100% privacy: We've designed the erxes platform to retain complete control over your company's sensitive data with no third-party monitoring. - 100% in control: You can build any experience you want, where all the channels your business operates on are connected and integrated. Explore your options: Self-hosted AGPLv3 with the Enterprise Edition licensed open-source Hubspot alternative. It's written in Node.js, GraphQL and React. Self-serve Start for free and unlock advanced features, additional services, and customized options with our power-ups and add-ons. Enterprise Secure, compliant open-source software for enterprises. Empower your team to move faster. Embed Integrate erxes core plugins, components, and SDKs into your platform to enhance its capabilities and streamline operations. Platform Leverage erxes core plugins, components, and enterprise features to power your entire platform business. Infrastructure Power up your SaaS with erxes infrastructure and native plugins. Let's bring your vision to life with our expert team.

ProManage

promanage.biz

ProManage, a MaaS (Marketing as a service) platform guides brands and businesses by engaging with customers and prospects better, increasing reviews, and creating unified customer databases in three methods Distribution Tech partnerships with large corporations Google, Microsoft Bing, Meta, Sulekha and other platforms enables management of all listings in a single interface. Building reputations By Implementing brand audit, intelligent response management and employing best practices for review generation. Increased Engagements Reach out to customers and prospects through the medium of ProManages unified chat integration and inquiries from multiple platforms. Enabled Utilitarian chat assistance with response templates, automated response, Chabot, and ticket routing. ProManage an emerging MaaS platform guides brands and businesses with discoverability across multiple platforms, enhanced engagement with customers and prospects, improve reviews and ratings, and a unified customer database. Integration Simplify your customer experience management by integrating Promanage with an existing tool.

FreshLime

freshlime.com

FreshLime is the Customer Interaction Platform for local business that makes interactions with leads and customers convenient through text, chat, and email - and all organized in one place. We make your business customer-ready for any interaction 24/7/365.

Vizury

vizury.com

Vizury, launched in 2007, is an performance-focussed martech solution that empowers brands to achieve higher funnel conversions and customer retention. Since inception, the focus of our unique technology-driven services have always been the ability to bring customers back to a brand's website, mobile app or retail store and improve new customer acquisition, retention and brand loyalty. After launching and achieving global scale, the platform and business of Vizury were acquired by Affle in 2018.

360dialog

360dialog.com

360dialog is an official business solution provider (BSP) of the WhatsApp Business API. The 360dialog WhatsApp API is very lightweight and needs no proprietary documentation, you can use the original documentation WhatsApp is providing. Around the WhatsApp API, 360dialog is providing a lot of enterprise services.

Whisbi

whisbi.com

Whisbi provides a mobile-first conversational sales & marketing platform for B2C enterprises. Our solution creates an opportunity for Sales & Marketing professionals to increase sales conversion, improve live engagement and provide a differentiating online customer experience. Whisbi combines all contact channels like video-call, chat, chatbot, click-to-call or a traditional phone call into one centralized data-driven UI for your customers. Enhanced by a BI engine, Whisbi provides the right channel for the right customer at the right time. The Whisbi solution easily integrates with existing infrastructures, ranging from call centers to physical stores and virtual showrooms. A simple inclusion of the solution on websites provides the ability to drive a truly omnichannel customer experience that significantly increases online conversion rates. We offer a world-class conversational platform for sales & marketing and are able to share industry-specific insights & expertise. We have unparalleled experience working closely with global enterprises in telecommunications, automotive, travel, and insurance & banking. Our solutions have managed over: * 700M impressions, * 47M clicks, * 18M call requests, * 10M conversations To date, we have delivered over 1.5M sales to our clients globally. And we’re just getting started! Whisbi puts human interactions at the center of the online customer experience and increases the ROI of digital marketing campaigns. It allows brands to better capitalize on their website traffic, increase their NPS score, differentiate through CX and sell more online. We integrate with the best marketing & sales solutions including Salesforce, Google Adwords, Google Analytics & Adobe Marketing Cloud, helping to deliver more powerful insights into the full customer journey. In essence, Whisbi enables modern marketing and sales teams to deliver multichannel experiences that support & complement existing digital commerce systems.

Hubtype

hubtype.com

Hubtype is paving the way towards a new era of communication in which brands communicate with their customers in a frictionless, meaningful and inspiring way. Hubtype empowers companies to embrace simple, meaningful and customer centric conversations at scale through conversational apps; a new technology that goes beyond chatbots and combines the best of graphical interfaces (like websites and mobile apps) that provide great UX and the best of messaging apps (such as WhatsApp, FB Messenger, etc) or webchat.

CallPage

callpage.io

CallPage is a widget on your website which helps your website visitor connect with you via free call within 28 seconds. The CallPage widget lets you call your website visitors and helps you gain an additional 30-125% more leads. With CallPage you can easily: - Increase in the number of quality leads - Lower cost of customer acquisition - Improve conversion rate - Improve customer experience

Joonbot

joonbot.com

Joonbot is a no-code and easy-to-use chatbot builder to boost your conversions. With Joonbot, you can guide, collect and push information to your audience in no time. Some use cases: Get more qualified leads Increase sales Automate customer resolutions

Provide Support

providesupport.com

Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer asistance proactively. Provide Support offers one of the most reliable Live Chat services on the market. The company was founded in 2003 and has proven its credibility. With Provide Support Live Chat you get: All features included in any plan Unlimited number of chats Multiple domains support at no extra cost Flexible chat window and chat button customizations Embedded or popup chat window Operators grouping and unlimited departments File transfer Flexible chat access restrictions Powerful chat statistics Chat agent apps included into price Unlimited live product assistance 24/7 and many more.

Pulsedesk

pulsedesk.com

Universal helpdesk system — collect, manage and analyze customer requests from all channels in a single ‘window’ Pulsedesk is a flexible, reliable helpdesk that provides multichannel customer support. Users receive a wide range of tools for automating routine processes and complying with SLA requirements, as well as highly responsive technical support. It’s also easy to integrate third-party software, create a knowledge base, launch a client portal, and set up your own web widget in the Pulsedesk system.

SYDLE ONE

sydle.com

SYDLE ONE is an all-in-one corporate digital platform that provides several solutions in one place, allowing you to keep up with the digital transformation. The platform provides you with native and seamlessly integrated solutions, flexible architecture to connect other corporate systems and applications, and many extra resources to enrich your users’ experience. Take a look at a few SYDLE ONE solutions available in different plans: * BPM: business process automation and workflows. * ECM: centralized data and complete content and document management. * Analytics: real-time business indicators. * CRM: 360-degree customer relationship management. * Service Desk: complete management of your tickets and customer service. * Service Portal: next-level self-service and relationship portals. * SYBOX: solutions for shared services, such as HR, procurement, finance, and more. * E-commerce: an online sales platform with integrated front-end and back-end. * Billing: billing management, with pricing, invoicing, collecting, and more.

Siena AI

siena.cx

Siena AI is the first-of-its-kind autonomous customer service platform designed for commerce. We combine human empathy with advanced LLM-powered automation to redefine how brands like K18, Kitsch, and Simple Modern engage with their customers. Streamlining customer interactions is at our core, enabling brands to autonomously handle customer service and Social Media chats in over 100 languages using generative AI. Our mission is to make exceptional customer experiences universally available and to tap into the boundless potential of human connection. As a result, brands that collaborate with us not only enhance their customer experience but also achieve efficiency, bolster loyalty, and optimize operational costs. Siena is making world-class experiences a norm while humanizing the internet.

Inbenta

inbenta.com

Inbenta is a conversational AI platform that helps companies improve customer experience and reduce costs through intelligent automation. Use Cases: Customer Service, IT Helpdesk, Marketing & Sales, HR, Digital Transformation. Products: Chatbot, Search, Benti (case management/ticketing), Knowledge, Digital Instructor (interactive product demos). Technology: Proprietary AI, AI Platform, Generative AI Integration. Competitive Advantage: Inbenta's conversational AI has been trained on billions of customer interactions over a decade, across industries, making it proven to improve customer experience. Customers & Industries: Inbenta serves over 1,000 companies globally across industries like banking, travel, government, e-commerce, technology, healthcare, insurance, utilities, and telecommunications.

EmbedAI

thesamur.ai

EmbedAI is a platform that enables users to create AI chatbots powered by ChatGPT using their data. A Chatbase alternative.

Blits

blits.ai

Blits.ai is the AI Ecosystem which combines the AI power of Google, Microsoft, OpenAI, IBM, Rasa, Wit, Amazon, Stanford, and many others in one platform. Build, train and deploy chatbots and voicebots with: - Generative AI models (GenAI) - Retrieval Augmented Generation (RAG) - Gain control by adding Conversational AI flows to GenAI Choose from a multitude of Large Language Models (LLM's) to train your bots. At scale, for any type of use-case. Focus on building a bot with the perfect tone of voice for your audience, and switch / optimize the underlaying AI Technology later. Always stay ahead of the competition with 'Blits Automate', giving your bots the latest combination of AI tech that fits your use-case automatically. Reuse templates between bots, creating multi language/country/brand interactive communication on your existing channels (WhatsApp, Slack, Twilio, Web, Salesforce, etc.) Connect backends to build smart bots (Automation Anywhere, SAP, ServiceNow, UIPath, SQL databases, APIs, etc).