Top CustomerGlu Alternatives

Zoho CRM

Zoho CRM

zoho.com

Run your entire business with Zoho's suite of online productivity tools and SaaS applications. Over 50 million users trust us worldwide.Try our Forever Free Plan!

Salesforce

Salesforce

salesforce.com

Salesforce.com, inc. is an American cloud-based software company headquartered in San Francisco, California. It provides (CRM) customer relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development. In 2020, Fortune magazine ranked Salesforce at number six on its 'List of Top 100 companies to work for', based on an employee survey of satisfaction.

Miro

Miro

miro.com

Miro is a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. With the magic of Miro's Intelligent Canvas, visualizing concepts, ideas, and solutions as a team can happen anywhere — no dry-erase markers needed. Sync, flow, and feel the connection of working side by side with your team — even in remote, distributed, or hybrid work environments. Miro's customers love using Miro to: * Run online meetings and team workshops * Brainstorm new ideas and designs on a limitless board * Edit, annotate and mark up documents and PDFs * Take digital notes with an Apple Pencil (and reduce paper use!) * Easily collect resources, photos, docs, links, and references * Plan and manage agile workflows and scrum rituals * Create user journeys, map processes, and develop personas * Teach and facilitate interactive classes in a collaborative space * Create a vision board of ideas and inspiration Miro allows you to create anytime, anywhere. With over 200+ pre-made templates, a drag-and-drop interface, and no limit on collaborators, working on a Miro board is fast and fun.

Zoho CRM Plus

Zoho CRM Plus

zoho.com

Zoho CRM Plus is a unified CX platform that empowers your sales, marketing, and support teams to work as one, on a single interface.

FlowMapp

FlowMapp

flowmapp.com

Design exceptional UX for beautiful products, websites, and apps with the online collaborative tools. Simple and powerful visual UX platform. Create sitemaps, user flows and wireframes in order to provide more efficient UX planning and web development. FlowMapp allows teams to plan and design digital experiences, together, in real-time and in one place How to use FlowMapp? — UX & Development — Planning — Team Work — Organize Everything — Create and present hi-fi prototypes — Plan and Store Content — Communicate with the Client — Increase Sales — Work Offline

UXPressia

UXPressia

uxpressia.com

UXPressia is a collaborative customer experience mapping platform that allows you to сreate, export, and share customer journey maps, personas, and impact maps online. The toolset is simple for beginners but powerful for professionals. Teams will especially enjoy collaborative options and the possibility to standardize and scale different projects. Key features: - Templates library: 100+ free customer journey maps and personas templates for 13+ industries - User roles and teams - Team library (touchpoints, channels, images, etc.) - Multiple personas - Journey atlas (hierarchy) - AI-powered persona generator - Email and password-protected direct link sharing - Branding - Azure AD integration, SSO, MFA - Google Analytics, Mixpanel, Slack, Jira, Azure DevOps integrations - Version history - Export to PNG, PDF, CSV, PPTX The basic features are available for free.

TheyDo

TheyDo

theydo.io

For the Service Designers and Managers of experience-led, customer-centric companies, TheyDo is the most collaborative Journey Management platform ever made. For people who believe the only way to deliver a great customer experience is to work as one, it helps them to align twice as easy as before, and maintain alignment for the first time in years. Unlike mapping tools, TheyDo is designed to manage journeys across teams, products and geographies, and everything takes place in a unified journey-centric framework.

Planhat

Planhat

planhat.com

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value. Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration. The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

Catalyst

Catalyst

catalyst.io

Catalyst is the leading platform for driving growth through your customers. Built to deliver value along the entire customer experience; Catalyst transforms new buyers into lifelong revenue. With retention-driven workflows and revenue-focused automations, we supercharge customer-centric teams. Catalyst’s seamless enterprise integrations centralize siloed customer data into the industry’s most intuitive platform, powered by advanced workflows. Automate and scale your best-in-class customer journeys; drive user productivity and adoption; and deliver clear insights into customer health that optimize the customer experience with precision—from onboarding to advocacy. Partner with Catalyst’s trusted team and intuitive platform to build, iterate and scale your customer-led growth strategy. Learn more at https://catalyst.io/

MoEngage

MoEngage

moengage.com

MoEngage is a cross-channel customer engagement platform built for marketers and product owners who value agility over cumbersome complexity. We help consumer brands adapt quickly to evolving customer expectations through real-time insights and personalized cross-channel communications. MoEngage is trusted by over 1,200 global consumer brands, including Soundcloud, Citi, McAfee, 7-Eleven, Samsung, Flipkart, Domino’s, Nestle, Deutsche Telekom, and Airtel. With offices in ten countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. Product Description: * Cross-Channel Marketing Segment and engage with your customers in real-time via their preferred channel at their preferred time based on their actions, behavior, attributes, and preferences. MoEngage allows you to engage your customers through eleven channels across your website, email, mobile app, SMS, WhatsApp, and social media. * Customer Insights Bring your customer data into MoEngage and leverage Sherpa, our AI engine, to gain insights into customer behavior and preferences. Segment and engage customers easily from a single dashboard. Just a few clicks, and you're all set! * Web and App Personalisation Delight your website and app visitors with personalized content, offers, and recommendations based on their preferences, likes, journey stages, and lifestyle affinities. * Real-Time Transactional Alerts MoEngage Inform provides a unified infrastructure to manage critical alerts across channels and vendors with a single API.

Gleam

Gleam

gleam.io

Gleam is a growth marketing platform that helps businesses focus on actions. An action can be whatever you want, an email subscriber, a Facebook like, a Twitter follower or someone mentioning your company via a #hashtag.

Contentsquare

Contentsquare

contentsquare.com

Contentsquare moves beyond traditional analytics to enable an unprecedented understanding of the customer experience that transforms your business. With intuitive technology that reveals the behavior, intent and attitude of any and every user, we enable businesses to deliver more human experiences quickly, while ensuring privacy and accessibility. This results in faster growth, greater agility and happier customers. We power the new digital experience, made more human.

myQuiz

myQuiz

myquiz.org

Create online quizzes and interactive presentations to engage your audience. Works on any device with an Internet connection. Up to 100 000 participants

Retainly

Retainly

retainly.app

Retainly is built to ensure that more of your customers come back to your business, time and again. It’s easy to learn and work with, which means you can execute impactful campaigns without the hassle. With Retainly, you can keep your customers engaged and build stronger, longer-lasting relationships.

Goosechase

Goosechase

goosechase.com

With Goosechase, experience is everything! Originally inspired by scavenger hunts, Goosechase is an interactive experiences platform (IXP) that enables leaders, organizations and schools to engage, activate, and educate their communities. Created online but played in the real world, Goosechase brings communities to life with engaging, interactive challenges designed to support organizations. The intuitive platform makes it easy to make a repeatable, fun, and positive impact on any community. Since hatching in Canada in 2011, Goosechase has powered hundreds of thousands of global team building, training, fundraising, educational, tourist, and recreational experiences.

Solitics

Solitics

solitics.com

Solitics is an innovative customer engagement platform specializing in Visitor activation, Customer engagement and state-of-the-art Aanalytics suite. The platform enables B2C brands to automate, personalize and fully manage their customer life cycle, implementing most ambitious vision and driving growth. With a commitment to rapid implementation (live in 45 days!) and continuous innovation, Solitics partners, and customers witness outstanding results across their conversion, retention and LTV. Hundreds of worldwide brands across multiple verticals are engaging their customers in an innovative and personal way, in real timer, employing Solitics.

Bento

Bento

bentonow.com

Bento is a powerful messaging automation platform created for online businesses — featuring powerful email and SMS marketing automation.

UpViral

UpViral

upviral.com

UpViral is the ultimate Viral Referral Marketing platform. It allows you to run campaigns such as sweepstakes, rewards, and waiting lists that people will want to share with their peers. Once you've set up your first campaign you'll experience the true power of word-of-mouth. Generating traffic, collecting leads, and converting subscribers into customers. UpViral is the fastest and most cost-effective way to grow your business online. Start your 14-day trial today!

QuizHub

QuizHub

quiz.konfhub.com

Introducing QuizHub: LIVE Quizzes With ChatGPT Elevate your quizzing experience with QuizHub, the ultimate platform designed to make online quizzes engaging, interactive, and seamless. Packed with a wide range of innovative features, QuizHub takes quizzing to new heights, whether it's for educational purposes, corporate training, or simply having fun with friends. Explore the incredible features that make QuizHub the go-to platform for captivating quizzes: +Generate Q&A With AI: Create questions with ChatGPT! There's no need to worry or put in effort to come up with questions. You can take advantage of AI to instantly generate questions on any subject with just a simple click! Are you a fan of ChatGPT? We have seamlessly integrated it into QuizHub to simplify your life! +Easy Quiz Creation: With QuizHub, creating quizzes is a breeze. Our intuitive interface allows you to effortlessly design and customize quizzes with various question types, including multiple-choice, true/false, and more. Tailor your quizzes to suit your specific needs and goals. +Interactive Quizzing Experience: Engage participants with our interactive quiz format. QuizHub offers real-time scoring, leaderboards, and instant feedback, creating a dynamic and competitive atmosphere. Participants can track their progress, challenge friends, and strive for the top spot. +Multimedia Integration: Bring quizzes to life with multimedia elements. QuizHub supports image, audio, code, and video integration, enabling you to enhance questions with visual and auditory content. Make your quizzes more immersive, entertaining, and informative. +Time-bound Quizzes: Set timers for quizzes to add an element of urgency and excitement. QuizHub allows you to customize time limits for each question, creating a thrilling race against the clock. Ideal for testing knowledge under pressure or adding a competitive edge to your quizzes. +Analytics and Insights: Gain valuable insights into participant performance and quiz effectiveness with QuizHub's analytics and reporting tools. Track completion rates, question accuracy, and identify areas where participants excel or need improvement. Use these insights to enhance future quizzes and optimize learning outcomes. +Secure and Reliable: QuizHub prioritizes data security and reliability. Rest assured that your quizzes and participants' data are protected with robust encryption protocols and secure hosting. Focus on delivering engaging quizzes without worrying about technical glitches or data breaches. +Seamless Integration: Easily integrate QuizHub into your existing platforms or learning management systems. Our platform provides seamless integration options, allowing you to incorporate quizzes into your websites, apps, or e-learning environments effortlessly. +Custom Branding: Customize the look and feel of your quizzes to align with your brand. QuizHub offers branding options, enabling you to add your logo, colors, and custom themes to create a cohesive and professional quiz experience that reflects your brand identity. +Join Quizzes Easily: Joining a quiz is now as easy as 1..2..3! Inviting participants to join your quiz has never been easier. Now, you can effortlessly invite participants to join your quiz using a QR code, short URL, or quiz code. Discover the limitless possibilities of online quizzing with QuizHub. Whether it's for educational institutions, corporate training programs, or simply engaging quizzes among friends, QuizHub has you covered. Visit https://quiz.konfhub.com and transform your quizzing experience today.

Interacty

Interacty

interacty.me

Marketers (freelancers and agencies), production studios, publishers Interacty allows marketers to engage audiences and increase sales through interactive experiences and games. Gamified marketing content increases engagement and attention time and generates more leads. Interactive allows you to create more than 20 different game activities. You can create a quiz, memory, matching game, hidden object game, spot the difference, puzzle, before and after, horoscope, fortune cookies, slideshow, and more anytime with a single subscription. You can create your project or game in minutes using content blocks with an intuitive and flexible editor. Interacty offers an extensive collection of time-saving business templates, plus it's a great idea library - you're sure to find a concept for your next marketing campaign here. Interacty integrates with Unsplash, giving you access to thousands of free images. The finished project is easy to embed on your website with a simple copy-paste. You can also use a link to share your project on social networks. Interacty supports CNAME and Whitelabel, and additional design options with CSS styles help maintain your brand awareness. You can generate leads with interactive content forms that integrate with your CRM. Interacty allows you to incorporate lead forms directly into the game, so collecting customer information is an integral part of the process. You can set up an automatic redirect after completing the game, which significantly increases the conversion. You can create a leaderboard game and add a timer or countdown to your game to motivate your audience to get the best score. This can be very useful when running a competition or prize draw or creating games for events. If you are a speaker at an event, add a game at the end of your speech, and the audience will remember your address. You can view per-game stats and download lead lists from your dashboard, while integration with marketing tools like Mailchimp allows you to send leads directly to your existing CRM. Interacty's gamification features enable marketers to engage users and achieve high business results.

ViralSweep

ViralSweep

viralsweep.com

ViralSweep is a software tool that helps brands to build, run, and manage digital marketing promotions like sweepstakes, giveaways, contests, instant wins, referral campaigns, and more. The software suite offers features such as A/B testing to optimize promotions​​, powerful integrations to plug into your current marketing stack, entrant fraud/spam prevention, user management for multi-brand handling, additional promotional entries via social actions, and detailed analytics of entrant information.

Loquiz

Loquiz

loquiz.com

Gamification platform to create, play and grow. Ideal for +tour operators to make self guided (audio) tours, +event professionals to create hybrid team building games, +HR managers to create new employee onboarding games, +teachers to make students learn and move actively.

Socialman

Socialman

socialman.net

Socialman is a SaaS platform for creating and managing giveaways through multiple social media channels. It is a cross-platform application that allows users to post content on Facebook, Twitter, YouTube, Instagram, TikTok, Pinterest, Telegram, Reddit, Spotify, Steam, Discord, and Twitch. Referral actions, quiz, poll, and open question features are available, as well as options for redirecting a user to Google Play and the App Store to download the content of your choice. Socialman is a tool for marketers and bloggers and brands interested in improoving social media engagement and presence.

Scratcher

Scratcher

scratcher.io

Scratcher is the leading gamification platform designed for marketeers, e-commerce, and businesses. With a user-friendly drag and drop editor, merchants can design, set up, and manage their interactive customer experiences. The Scratcher platform is engineered for reliability, strength, and user friendliness, making enterprise-level technology available to businesses of all sizes. By presenting products or services in an interactive way, companies can engage their audience using game formats and level up their customer experience to see increased leads, higher conversion rates, and activated customers. Scratcher powers over 300 businesses worldwide and has executed more than 5000 gamification campaigns with an average conversion rate of 40%.

CleverTap

CleverTap

clevertap.com

CleverTap is a SaaS based customer lifecycle management and mobile marketing company headquartered in Mountain View, California. Founded in May 2013, it provides mobile app analytics and user engagement products to more than 8,000 including Sony, Vodafone, Carousell, DC Comics, Go-Jek, BookMyShow, and DealsPlus. The company is backed by Sequoia Capital, Tiger Global Management, Accel Partners and Recruit Holdings.

WebEngage

WebEngage

webengage.com

WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with their users across various digital channels. With its comprehensive suite of tools and solutions, WebEngage empowers businesses to understand, engage, and retain customers effectively. - UNIFY CUSTOMER DATA: WebEngage enables businesses to consolidate customer data from various sources, providing real-time insights and allowing dynamic micro-segmentation for targeted campaigns based on specific customer attributes and behaviors. - MULTI-CHANNEL JOURNEYS: With WebEngage's intuitive drag-and-drop workflow builder, businesses can seamlessly design and automate multi-channel customer journeys, ensuring consistent and personalized experiences across channels such as email, SMS, push notifications, and more. - TARGETED CAMPAIGNS: WebEngage empowers businesses to automate personalized campaigns triggered by customer actions and predefined business events. This ensures timely and relevant communication to enhance customer engagement and conversion rates. - AI-DRIVEN PREDICTIVE MODELS: WebEngage Analytics dashboard empowers all metrics required to segment, engage and retain priority customers, churn to convert windows and ROI optimization,This allows businesses to focus their interventions and campaigns for maximum impact and better ROI. - 1:1 PERSONALIZATION: WebEngage enables businesses to deliver personalized experiences at scale. By incorporating user intent, preferences, and other relevant data, businesses can tailor their communications to each individual customer, fostering omni-channel customer engagement. What's more? WebEngage’s platform is quick and easy to integrate. Compatible with range of ESP and MSP, all it takes is a few hours from the tech team. Presence across the globe: With headquarters in India, WebEngage has expanded its operations globally with offices and presence in the Middle East & Africa region, Southeast Asia, and South America.

Act-On

Act-On

act-on.com

Act-On Software provides solutions that empower marketers to engage marketing targets at every step of the customer lifecycle. Act-On makes customer data actionable so marketers can dream big and build smart, effective marketing automation programs to grow their businesses and generate higher customer lifetime value – all with the fastest time-to-value. Get a Demo: https://act-on.com/demo/ Act-On empowers marketers to: • Grow and expand their businesses at scale through B2B demand generation, B2C sales and transactions, and customer marketing features. Orchestrate and optimize the entire customer journey — from awareness to advocacy — by building continuous, customized engagement that transforms visitors into prospects, prospects into qualified leads, and qualified leads into lifetime customers. • Deliver exceptional brand experiences throughout the customer lifecycle by automating buying journeys, personalizing communications and campaigns, and improving brand affinity and loyalty. Leverage Act-On’s automated capabilities to attract new prospects, engage your contacts, and guide leads toward more frequent and more lucrative purchasing decisions. • Drive measurable product adoption and customer retention through executing comprehensive onboarding and training programs, product adoption and customer retention strategies, and new products and services promotions. From new contacts to loyal partners, you can use Act-On to engage your audience, turn them into brand ambassadors, and keep them coming back for more. With interactive and dynamic reporting and analytics to assess, showcase, and improve performance, the Act-On Platform is designed to deliver growth marketing value for businesses and marketers of any size, shape, location, and scale. Platform features include: • Automated and adaptable buying journeys • Deep integrations with leading CRM systems and web conferencing • Website visitor engagement tracking and intent reporting • Dynamic lead scoring, segmenting, and nurturing • Social media listening, prospecting, publishing, and advocacy • Easy-to-design web forms, landing pages, and email templates • Event-triggered and transactional emailing • Active contact-based pricing for actual usage billing We get marketing. We understand your challenges. And we’re here to help you excel with every customer and every campaign.

ChurnZero

ChurnZero

churnzero.net

ChurnZero is your platform and partner for Customer Success. We help your subscription business succeed at scale by giving you everything you need to improve efficiency, increase revenue, and deliver the best possible customer experiences. ChurnZero helps your Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Best-in-class automation and personalization, in-app communications, and Customer Success AI™ make it easy to engage with customers and lead them to value. Our platform offers journeys, health scores, survey tools, segmentation, plays, reporting, real-time alerts, walkthroughs, collaboration centers and more, and integrates easily with your CRM and tech stack. Beyond the software, we pride ourselves on being your team’s trusted partner, consultant, and coach, dedicated to helping you and your team focus on the work that matters most.

Xeno

Xeno

getxeno.com

Xeno is an AI-powered CRM that enables large retailers & D2C brands to increase repeat sales by 11% by building an understanding of each individual customer & creating more relevant marketing campaigns across SMS, email, Whatsapp, Facebook & Instagram. 100’s of retailers like Levi's, Tommy Hilfiger, Forever New, Jack & Jones, Vero Moda, Forest Essentials, Kama Ayurveda, Taco Bell & Nando's use Xeno to increase their eCommerce & store sales.

SuprSend

SuprSend

suprsend.com

SuprSend is a powerful notification infrastructure that streamlines your product notifications with an API-first approach. Create and deliver transactional, crons, and engagement notifications on multiple channels with a single notification API. What you get with SuprSend? - Multi-tenant support for easy client management - Template management with version controls - In-App Inbox for website and app (React, Angular, JS, Flutter - embedded & Headless components) - SMS, Email, Slack, Teams, WhatsApp, Mobile & web push integration - Batching notifications & Digests - Routing notifications between multiple channels - Brand management to send notifications to customer's end users - Out-of-the-box user preference management - Vendor fallback, switch with auto-intelligent routing - Run campaigns on top of the data warehouse - Real-time logs, analytics, and failure alerts

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